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Question How to ask for a password recovery?

Discussion in 'Authentication' started by StephenGrosjean, Sep 25, 2023.

  1. StephenGrosjean

    StephenGrosjean

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    Jun 8, 2023
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    I noticed that there was no function to request a new password with the username/password login.

    Users that forget passwords can't retrieve their account?

    Did I miss something?
     
  2. MousePods

    MousePods

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    Jul 19, 2012
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    You have to implement it yourself.
     
  3. StephenGrosjean

    StephenGrosjean

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    Jun 8, 2023
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    How? Because the accounts are from unity, do I even have access to account using their API?
     
  4. MousePods

    MousePods

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    I thought username/password was white label so its for you to implement yourself.

    if you want that use email/password to sign in with unity
     
  5. StephenGrosjean

    StephenGrosjean

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    It's the username/password login method, there is no email/password, neither a recovery function to reset the password
     
  6. MousePods

    MousePods

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  7. StephenGrosjean

    StephenGrosjean

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    Ohh, I think I understand, I was talking about the username/password login type, not the unity account type.
    With UnityAccounts yes you have a forgot password, but not with username/password, you can change the password but the user have to be logged.
     
    MousePods likes this.
  8. MousePods

    MousePods

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    Yeah. I see what your saying. I guess you can just have a support button and have the user email you? I don’t think there is a built in way.
     
  9. StephenGrosjean

    StephenGrosjean

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    Yea it's the only way I think, but even with what, on the user end I don't think there is a way to reset the password on the dashboard