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Official How to appeal your case: When Ad delivery is disabled or Organization has been blocked

Discussion in 'Unity Ads & User Acquisition' started by Unity_Adamski, Apr 7, 2022.

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  1. Unity_Adamski

    Unity_Adamski

    Unity Technologies

    Joined:
    Jul 20, 2020
    Posts:
    110
    Thank you for using the Unity Ads SDK.

    Unity Ads actively monitors every publisher and advertiser to ensure that users are not violating our policies. Our system will ban any users involved in fraudulent behavior.

    If your ad delivery is disabled or your organization has been blocked, please fill out this webform as completely as possible in order to appeal your case.

    https://support.unity.com/hc/en-us/requests/new?ticket_form_id=360001391531

    One of our specialists will investigate your case and reply as soon as possible. Before submitting your appeal, please double-check that you didn’t miss any of the required attachments. Also, please make sure you didn’t violate any of the points outlined in our Invalid Activity Policy.

    After opening the ticket, please wait for the Fraud team’s response. Checking fraudulent activity usually takes a week or more after the ticket has been opened.

    Thank you for your patience in this matter.

    Kind Regards,
    Unity Ads Support
     
    Unity_Adamski, Apr 7, 2022
    #1
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