Question How do I acknowledge purchases for android? My IAPs sometimes get refunded automatically.

So I am aware if you don't acknowledge a purchase on Android it gets refunded.


I just want to know if there's anything I could do to let Google Play know I have acknowledged the purchase?

I followed the IAP Sample from the PureRockets IAP project, but I still had this prompt in my Google Play Console.



I also keep having a lot of my purchases being refunded exactly after 3 days. It's a bit disheartening.
Below are some screenshots.








I would appreciate any help. Below is a look at my ProcessPurchase method

Code (CSharp):

1. public PurchaseProcessingResult ProcessPurchase(PurchaseEventArgs args)
2.         {
3.    
4.     var product = args.purchasedProduct;
5.    
6.     if (googlePlayStoreExtensions.IsPurchasedProductDeferred(product))
7.     {
8.         //The purchase is Deferred.
9.         //Therefore, we do not unlock the content or complete the transaction.
10.         //ProcessPurchase will be called again once the purchase is Purchased.
11.         return PurchaseProcessingResult.Pending;
12.     }
13.  
14.     var isPurchaseValid = IsPurchaseValid(product);
15.  
16.     if (isPurchaseValid)
17.     {
18.  
19.         if (String.Equals(args.purchasedProduct.definition.id, GOOGLE_PLAY_PRODUCT_ID_NO_ADS, StringComparison.Ordinal))
20.         {
21.        
22.             // Remove ads code here
23.         }
24.        
25.     }
26.            
27.     return PurchaseProcessingResult.Complete;
28. }
29.  
30. bool IsPurchaseValid(Product product)
31.         {
32.     if (IsCurrentStoreSupportedByValidator())
33.     {
34.         try
35.         {
36.             var result = validator.Validate(product.receipt);
37.             // The validator returns parsed receipts.
38.             LogReceipts(result);
39.         }
40.  
41.         catch(IAPSecurityException reason)
42.         {
43.             Debug.Log($"Invalid receipt: {reason}");
44.             return false;
45.         }
46.     }
47.  
48.     return true;
49. }

Any help would be greatly appreciated.

 

Oh, so this actually happened to me a few days ago, I had a huge block of orders get stuck. It might be related. I opened a support ticket, and after it got escalated, they were able to get all the pending orders to the completed state. I would open a ticket with google.

 

Where and how would I have to go to open a ticket with google? My orders usually stay as pending and get canceled later on. Was it only a few days issue for you? Because I have this every week at least once.

 

It only happened to me for a few hours a few days ago.

You can start here to open a ticket.
https://support.google.com/googleplay/android-developer/gethelp

 

Thanks. I opened a ticket.

Is my IAP implementation in Unity okay though?