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How can i see unpaid earnings on new overview page?

Discussion in 'Unity Analytics' started by NorthStar79, Dec 18, 2019.

  1. NorthStar79

    NorthStar79

    Joined:
    May 8, 2015
    Posts:
    88
    Well, the new Overview page has been rolled out a while ago on the Unity Dashboard. I have been looking for unpaid earning since then but still, couldn't find a way to access that information.
    Where is it? How can see how much earnings accumulated since the last payout?
     
    NorthStar79, Dec 18, 2019
    #1

  2. JeffDUnity3D

    JeffDUnity3D

    Joined:
    May 2, 2017
    Posts:
    14,446
    Probably best asked in https://forum.unity.com/forums/unity-ads.67/
     
    JeffDUnity3D, Dec 18, 2019
    #2

  3. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    You can see the total unpaid earnings from the Dashboard page.
    upload_2019-12-19_18-48-22.png
     
    SamOYUnity3D, Dec 19, 2019
    #3

  4. NorthStar79

    NorthStar79

    Joined:
    May 8, 2015
    Posts:
    88
    Well, I can see it now but I swear it wasn't there yesterday!
    Did you just add that one recently?
     
    NorthStar79, Dec 19, 2019
    #4

  5. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    Yes, we have recently fixed this issue, sorry for the inconvenience.
     
    SamOYUnity3D, Dec 20, 2019
    #5

  6. NorthStar79

    NorthStar79

    Joined:
    May 8, 2015
    Posts:
    88
    You just forget to activate that panel before rolling out the new dashboard to live, didn't you :) lol
     
    NorthStar79, Dec 20, 2019
    #6

  7. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    626
    This issue is caused by an error when verifying that the user has completed the payout profile setup.
     
    SamOYUnity3D, Dec 20, 2019
    #7