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[HoloLens] Voice command issue after file explorer opening

Discussion in 'Windows Mixed Reality' started by Softelectro, Jul 31, 2019.

  1. Softelectro

    Softelectro

    Joined:
    Oct 9, 2013
    Posts:
    20
    Hi,

    I’m currently using Unity 2018.2.3 with HoloToolKit 2017.4.2, I’m having a problem with voice commands.
    In my application, I use voice commands to interact with a file in HoloLens.
    The voice commands work to open the file explorer, but once it is closed the voice commands do not work anymore.

    I put logs everywhere but it did not help to find the problem.I checked/tested :
    • List of non-empty voice commands.
    • Service always running.
    • Stop the service before opening the explorer, then restart after it is closed.
    • Check "OnApplicationFocus" event.

    Same result with Unity 2019.1.10 and MixedRealityToolkit RC2.

    How can I fix this problem ?

    Thank you in advance.
     
  2. timke

    timke

    Unity Technologies

    Joined:
    Nov 30, 2017
    Posts:
    90
    Hi,

    It's unclear from this information what the problem could be. It may be a Unity bug or some other issue with MRTK. I posted this question on Microsoft's Holodevelopers Slack workspace, but they need more information to diagnose the problem. So their request is to file a bug on the Feedback Hub for this issue.

    https://www.microsoft.com/en-us/p/f...h=1&wa=wsignin1.0&activetab=pivot:overviewtab

    Also, go ahead and file a Unity bug for this issue so we can investigate it problem.

    Finally, if you'd like to communicate directly with Microsoft engineers, you can join the #mixed-reality-toolkit channel on HoloDevelopers workspace on Slack. Join HoloDevelopers via this link: https://holodevelopersslack.azurewebsites.net/
     
  3. Softelectro

    Softelectro

    Joined:
    Oct 9, 2013
    Posts:
    20
    Hello,

    We have report the issue (case 1175279) on Unity bug report. But after few email, we have received no news.
    Can someone give us some news?

    Thanks in advance