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Feedback Here is the worst support on the entire internet

Discussion in 'Assets and Asset Store' started by Andreas12345, Jan 20, 2024.

  1. Andreas12345

    Andreas12345

    Joined:
    Oct 17, 2013
    Posts:
    526
    Here is the worst support on the entire internet, nothing has happened for a simple refund for 3 WEEKs except that a ticket has been opened.
    I'll say it bluntly now: your support for paying customers is terrible.
    I will not buy 1 Asset from this store anymore.
    I'm finishing my two projects now and then I'll be done with Unity.
    I invested several thousand euros in the shop.
    But after the last two requests for support it's clear.
    The support sucks!
    You don't even need to answer anymore!
    I'm done with you.
    I hope a few YouTubers show the face of this S*** shop.
     
  2. Rowlan

    Rowlan

    Joined:
    Aug 4, 2016
    Posts:
    4,242
    There's an auto-refund system in place. If you haven't downloaded the asset yet, refunds should be quick. Except for bundles. Those are manually afaik.