Search Unity

Help with "UnityPlayer.dll caused an Access Violation"

Discussion in 'Editor & General Support' started by rkk001, Jan 18, 2022.

  1. rkk001

    rkk001

    Joined:
    Jun 16, 2016
    Posts:
    3
    Hello, I'm having an issue where some users are reporting that their game crashes on startup. I can't seem to recreate this problem on my end, so it's been difficult to try and figure out how to approach this, but I did get one user to send his error log and player log.

    Could anyone help me figure out what the problem is, or maybe just point me in the right direction? I'm really at a loss at to how to even approach this.

    The first chunk of the error log
    Code (CSharp):
    1. SPECWARTactics by ApplesauceDev [version: Unity 2019.4.26f1_e0392c6b2363]
    2.  
    3. UnityPlayer.dll caused an Access Violation (0xc0000005)
    4.   in module UnityPlayer.dll at 0023:5b5148be.
    5.  
    6. Error occurred at 2022-01-17_172500.
    7. C:\Program Files (x86)\Steam\steamapps\common\SPECWAR Tactics\SPECWARTactics.exe, run by tester.
    8.  
    9. 88% physical memory in use.
    10. 12088 MB physical memory [0 MB free].
    11. 3563 MB process peak paging file [3561 MB used].
    12. 3226 MB process peak working set [3226 MB used].
    13. System Commit Total/Limit/Peak: 2311MB/3997MB/2319MB
    14. System Physical Total/Available: 3896MB/1431MB
    15. System Process Count: 263
    16. System Thread Count: 3369
    17. System Handle Count: 123027
    18. Disk space data for 'C:\Users\arisc\AppData\Local\Temp\ApplesauceDev\SPECWARTactics\Crashes\Crash_2022-01-17_222458683\': 273132011520 bytes free of 510770802688 total.
    19.  
    20. Write to location 00000000 caused an access violation.
    21.  
    22. Context:
    23. EDI:    0x00000000  ESI: 0xfffffffc  EAX:   0x007fffdc
    24. EBX:    0x000007e0  ECX: 0x007fffe9  EDX:   0x00000000
    25. EIP:    0x5b5148be  EBP: 0x005ee208  SegCs: 0x00000023
    26. EFlags: 0x00010202  ESP: 0x005ee1f8  SegSs: 0x0000002b
    27.  
    28.  
    29. Bytes at CS:EIP:
    30. 89 0f e8 3b fc ff ff 8b 0f 83 c4 08 83 e1 fc 8b
    31.  
    32. Mono DLL loaded successfully at 'C:\Program Files (x86)\Steam\steamapps\common\SPECWAR Tactics\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll'.
    33.  
    34.  
    35. Stack Trace of Crashed Thread 15780:
    36. 0x5B5148BE (UnityPlayer) UnityMain
    37. 0x5AE3BFBA (UnityPlayer) UnityMain
    38. 0x5AE3A3A9 (UnityPlayer) UnityMain
    39. 0x5AE378BD (UnityPlayer) UnityMain
    40. 0x5AE39465 (UnityPlayer) UnityMain
    41. 0x5AE39E42 (UnityPlayer) UnityMain
    42. 0x5B044F85 (UnityPlayer) UnityMain
    43. ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 5AA778D2)
    44. 0x5AA778D2 (UnityPlayer) (function-name not available)
    The first chunk of player log

    Code (CSharp):
    1. Mono path[0] = 'C:/Program Files (x86)/Steam/steamapps/common/SPECWAR Tactics/SPECWARTactics_Data/Managed'
    2. Mono config path = 'C:/Program Files (x86)/Steam/steamapps/common/SPECWAR Tactics/MonoBleedingEdge/etc'
    3. Initialize engine version: 2019.4.26f1 (e0392c6b2363)
    4. [Subsystems] Discovering subsystems at path C:/Program Files (x86)/Steam/steamapps/common/SPECWAR Tactics/SPECWARTactics_Data/UnitySubsystems
    5. GfxDevice: creating device client; threaded=1
    6. Direct3D:
    7.     Version:  Direct3D 11.0 [level 11.1]
    8.     Renderer: Intel(R) Iris(R) Xe Graphics (ID=0x9a49)
    9.     Vendor:   (null)
    10.     VRAM:     3967 MB
    11.     Driver:   27.20.100.8853
    12. Begin MonoManager ReloadAssembly
    13. - Completed reload, in  0.111 seconds
    14. D3D11 device created for Microsoft Media Foundation video decoding.
    15. <RI> Initializing input.
    16.  
    17. <RI> Input initialized.
    18.  
    19. <RI> Initialized touch support.
    20.  
    21. The referenced script on this Behaviour (Game Object 'CombatLoad') is missing!
    22. (Filename:  Line: 334)
    23.  
    24. UnloadTime: 2.545100 ms
    25. Setting up 4 worker threads for Enlighten.
    26.   Thread -> id: 1d88 -> priority: 1
    27.   Thread -> id: 43b4 -> priority: 1
    28.   Thread -> id: 3ff4 -> priority: 1
    29.   Thread -> id: 1a2c -> priority: 1
    30. Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
    31. UnloadTime: 2.094800 ms
    32.  
    33. Unloading 174 unused Assets to reduce memory usage. Loaded Objects now: 25482.
    34. Total: 19.121600 ms (FindLiveObjects: 0.763100 ms CreateObjectMapping: 0.161300 ms MarkObjects: 16.933200 ms  DeleteObjects: 1.263300 ms)
    35.  
    36. Animator.GotoState: State could not be found
    37. (Filename:  Line: 1350)
    38.  
    39. Invalid Layer Index '-1'
    40. (Filename:  Line: 916)
    41.  
    42. d3d11: failed to create buffer (target 0x1 mode 3 size 1231040) [0x887A0005]
    43. Crash!!!
    44. SymInit: Symbol-SearchPath: '.;C:\Program Files (x86)\Steam\steamapps\common\SPECWAR Tactics;C:\Program Files (x86)\Steam\steamapps\common\SPECWAR Tactics;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 534, UserName: 'arisc'
    45. OS-Version: 10.0.0
     

    Attached Files:

    rkk001, Jan 18, 2022
    #1