Search Unity

  1. Calling all beginners! Join the FPS Beginners Mods Challenge until December 13.
    Dismiss Notice
  2. It's Cyber Week at the Asset Store!
    Dismiss Notice

Help with installing Unity & Unity Hub

Discussion in 'Editor & General Support' started by bluepilkintonching, Nov 29, 2019.

  1. bluepilkintonching

    bluepilkintonching

    Joined:
    Nov 29, 2019
    Posts:
    5
    Hi everyone! I just installed Unity, and i'm struggling to open it. I posted in the Unity Discord and they suggested I come here.

    The situation:

    I've just downloaded the Unity installer and "installed Unity"
    I ticked the box to open Unity Hub after installation and it didn't open
    So I went to Program Files, and ran the Unity Hub.exe file, again Unity didn't open, it wasn't even visable in the task bar, it's like nothing happened when I clicked on the exe file
    Finally I went to task manager and saw that it was open, despite nothing happening,
    the discord page told me to go into the logs of Unity Hub and I found the repeated message:

    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-29T07:37:28.995Z"}


    Thanks For your help everyone!
    Blue
     
  2. orgelvarg

    orgelvarg

    Joined:
    May 27, 2019
    Posts:
    15
    Have you tried uninstalling and installing again?
     
  3. bluepilkintonching

    bluepilkintonching

    Joined:
    Nov 29, 2019
    Posts:
    5
    Yes I have
     
  4. screenname_taken

    screenname_taken

    Joined:
    Apr 8, 2013
    Posts:
    641
    Have the same issue. Don't know what else to try. Can't work, unity support is not answering emails or twitter messages, don't have an editor to work with.
     
  5. bluepilkintonching

    bluepilkintonching

    Joined:
    Nov 29, 2019
    Posts:
    5
    :/ Mmmh...
     
  6. bluepilkintonching

    bluepilkintonching

    Joined:
    Nov 29, 2019
    Posts:
    5
  7. mechane

    mechane

    Joined:
    Nov 17, 2018
    Posts:
    2
    I have the same issue. Same logs. I recently installed windows 10. Also I have docker-desktop running.
    For the moment, I am installing Unity directly from here: https://unity3d.com/get-unity/download/archive

    EDIT: after installing the editor directly, Unity Hub was able to launch.
     
    Last edited: Dec 2, 2019 at 2:20 PM
  8. Irene0101

    Irene0101

    Joined:
    Nov 29, 2019
    Posts:
    1
    Same problem here. Been trying a few days now, installing & uninstalling, still same problem
     
  9. misradaniel96

    misradaniel96

    Joined:
    Monday
    Posts:
    5
  10. bluepilkintonching

    bluepilkintonching

    Joined:
    Nov 29, 2019
    Posts:
    5
    Hell yeah! Worked like a charm! Thx for your help.