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HELP - Unityplayer.dll access violation on Alienware M15.

Discussion in 'General Discussion' started by Spelborea, Jul 7, 2021.

  1. Spelborea

    Spelborea

    Joined:
    May 20, 2020
    Posts:
    11
    Well I moved my project folder to a fresh installed Windows 10 on a Alienware M15 with a GTX 1070 Q max. I have no other PC right now for working on the Game. The Game inside Editor is running ok, loading everything fine and I can play inside it just fine - On Editor. When the game is builded i got a crash always when opening the first scene after a Cinematic screen. The Cinematic screen is the zero scene, the Loading screen is the scene 1 and then we have the scene 2 that is the main world with two scenes additive loaded. As I Said, working fine in Editor but when I build and run after the loading screen it always crash and the Log always give me the same report of the classic Acces Violation. ( I DON'T HAVE CITRIX )

    Researching around it looks like it has something to do with XMP. I Have 32GB RAM on the M15 and I don't know but nothing is overclocked here. Tried to use high performance settings and nothing. I'm sure it is something to do with memory allocation or with Windows issue. Don't know really...I have some old builded backups and all working fine but since I builded inside Alienware I Got this. Tried to export only the first scene that i though it is causing the issue and i got the same crash. Maybe the problem is there. As the cinematics scene works fine before the loading scene and it is a 3D ambient I got really nasty confused about what is going on........help me please.

    I have here the logs and the dump but don't know how to insert the files i'm getting error even when zipped...
    -----------------------------------------------------------------------------------------------------------------------------
    https://files.fm/u/vh6smqcxd
     
    Last edited: Jul 7, 2021
  2. EternalAmbiguity

    EternalAmbiguity

    Joined:
    Dec 27, 2014
    Posts:
    3,144
    The Player.log file lists a different error.

    Might want to check that first.
     
  3. kdgalla

    kdgalla

    Joined:
    Mar 15, 2013
    Posts:
    4,386
    The error message is about a scene that's NOT loaded, so couldn't the lack of "loading system" actually be the cause of error?

    For example, I have a multi-scene set-up in my project too. I have two scenes open in the editor. When I press play it works fine, but if I were to build it as-is then the build would certainly crash because only the first scene will load and the other scene will be missing.
     
    Joe-Censored likes this.
  4. EternalAmbiguity

    EternalAmbiguity

    Joined:
    Dec 27, 2014
    Posts:
    3,144
    It might not be that specifically but the lack of scene load might be causing an issue later on. Try to get a standalone build where you don't get that error but still get the access exception.
     
  5. Spelborea

    Spelborea

    Joined:
    May 20, 2020
    Posts:
    11
    SOLVED.

    If you are having this issue in Windows 10 using Intel just remove last updated reference KB4589212. Also I updated my project to the last 2020 LTS version.
     
    Jmonroe likes this.