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Help, unable to install Unity through Unity Hub

Discussion in 'Editor & General Support' started by hotroddd1, Dec 20, 2019.

  1. hotroddd1

    hotroddd1

    Joined:
    Feb 12, 2018
    Posts:
    8
    Hello everyone,

    I am hoping someone can help me. I am unable to get any version of Unity to Install if I use Unity Hub.

    OS: Windows 10
    Anti Virus: AVG Free
    User Account: Admin

    I can install Unity without using Unity Hub no problem, but then I lose access to some features. So I am trying to do it from Unity Hub. When I try to use Unity Hub to install the blue bar showing the install progress gets to the end but then never finishes... I've let it sit for hours. I have a 200mbs download speed. It shouldn't take hours. But I let it sit, just in case. But it never finishes.

    Things I have tried:
    1. Uninstalling Unity Hub and reinstalling it with the right-click "run as admin" option
    2. Disabling my virus projection
    3. Setting the unity install location in multiple places in new folders (just in case it's a perms thing). Locations I tried:
    C:\Program Files\UnityInstalls\
    C:\Users\Hot Rod\UnityInstalls\

    Here is a copy of the log from Unity Hub. I do see errors but I'm not sure how to fix them.
    File Name: info-log.json.txt

    Thank you
     

    Attached Files:

    hotroddd1, Dec 20, 2019
    #1

  2. Joe-Censored

    Joe-Censored

    Joined:
    Mar 26, 2013
    Posts:
    11,847
    Joe-Censored, Dec 20, 2019
    #2

  3. hotroddd1

    hotroddd1

    Joined:
    Feb 12, 2018
    Posts:
    8
    Thank you but that is not how I am wanting to solve this problem. By doing it that way I am unable to add and remove extra build platforms. Therefore, I am trying to figure out why the installs from Hub fail.
     
    hotroddd1, Dec 22, 2019
    #3

  4. hotroddd1

    hotroddd1

    Joined:
    Feb 12, 2018
    Posts:
    8
    I was able to finally able to get it to work.

    I found that I was trying to install too many of the extra modules to build on other platforms. Downloading too many seemed to cause timeouts and errors.

    So the solution:

    Install just the core Unity Editor using Unity Hub.
    Then add the extra modules you need for the other build supports through the unity hub after the core editor install.

    Breaking it into smaller chunks seems to fix the issue. I hope this helps someone else.
     
    hotroddd1, Dec 31, 2019
    #4