Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.

Question Help! I can't access my Unity account

Discussion in 'Editor & General Support' started by FranticThumbsGames, Nov 9, 2022.

Thread Status:
Not open for further replies.

  1. FranticThumbsGames

    FranticThumbsGames

    Joined:
    Nov 9, 2022
    Posts:
    1
    Hi!
    Firstly, I had to create a new account so I could post here. I created a ticket and haven't yet had a reply after 10 working days.
    When I login to my Unity account, it asks me for a verification code and sends it to a mobile number I don't have, or if I recall, add to my account. I have NO recovery code, as I didn't even set up 2 step verification in the first place.

    Normally, it wouldn't matter, but I have hundreds of paid assets linked to my account and would like to get back using it. Not sure if there is a way I can get some help please.

    Thanks
     
    FranticThumbsGames, Nov 9, 2022
    #1

  2. zombiegorilla

    zombiegorilla

    Moderator

    Joined:
    May 8, 2012
    Posts:
    8,697
    Contact Unity support directly.
     
    zombiegorilla, Nov 10, 2022
    #2
Thread Status:
Not open for further replies.