Graphic glitches / flicker on certain devices

Hey there,

I'm running an internal test for one of my apps and for the most part everything works great. No issue on most devices. But, I have one user who reported this happening on his device:



The game launches, splash screen works fine and then the game starts flickering and not displaying anything. Nothing responds either so he's sort of stuck here.

His specs are:
Blu VIVO 5R
CPU AArch64
Android 7.0

I'm running:
Unity 2018.3.8f1
Using the embedded JDK
Clear Flags: Skybox

Any help would be appreciated or if anyone needs more information I'd be glad to provide it.

Thank you!

 

Hello again. Still no luck. I am running the latest version of Unity now. also on Google Plays Pre-Launch report there are no errors, but on Android 7.0 this is happening

 

Try disabling gpu skinning and Vulkan if you have them on.