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Googleplay payment method declined

Discussion in 'Unity IAP' started by siadingshen, Jan 23, 2020.

  1. siadingshen

    siadingshen

    Joined:
    Jan 29, 2017
    Posts:
    5
    Hi there, one of my game user wanted to purchase IAP on GooglePlay with Globe Telecom payment method, but the payment is denied. I have tried credit card method before and it work. Is there something to with Unity IAP that prevents the payment method from working? What is the fix I can do?

    Using Unity 2019.2.5f1 and IAP version is 2.0.6
     
    Last edited: Jan 23, 2020
    siadingshen, Jan 23, 2020
    #1

  2. siadingshen

    siadingshen

    Joined:
    Jan 29, 2017
    Posts:
    5
    capture.jpg
     
    siadingshen, Jan 23, 2020
    #2

  3. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    14,446
    We don't handle any of the payment transactions, you would need to bring this up with Google.
     
    JeffDUnity3D, Jan 23, 2020
    #3

  4. siadingshen

    siadingshen

    Joined:
    Jan 29, 2017
    Posts:
    5
    Oh I see, thanks for the reply!
     
    siadingshen, Jan 23, 2020
    #4

  5. SamOYUnity3D

    SamOYUnity3D

    Unity Technologies

    Joined:
    May 12, 2019
    Posts:
    603
    There is no method in Unity IAP that will affect the payment. Please check the Google payment settings.
     
    SamOYUnity3D, Apr 26, 2020
    #5