Google Play rejected game with unityAd.

Hello,
I have used unity ads for android game.
Game update got rejected with this message from google play team.
Your app was rejected for violating the ads policy. Your app's advertisements are inappropriate for the intended audience of your app.
I am using only unity ads.
Game age rating is 12 plus.
Game Link
https://play.google.com/store/apps/details?id=com.citystreetfightinggames.steetragefighter
What changes we need to do in unity ads setting?
Any Idea?
It is really unfair that developer face such issue because of unityad team issue.

 

Thank you for quick reply.
Which category are sensitive and should be blocked?
your experience is wider than newbie like me.
With Admob I never needed to do that .

 

Hi,
Thanks !
Let me re update game with changes you have suggested.
I have done it as you said.

 

Hii,
So my game got removed from google play store because it say that
"
Issue: Violation of Usage of Android Advertising ID policy and section 4.8 of the Developer Distribution Agreement

Google Play requires developers to provide a valid privacy policy when the app requests or handles sensitive user or device information. We’ve identified that your app collects and transmits the Android advertising identifier, which is subject to a privacy policy requirement. If your app collects the Android advertising ID, you must provide a valid privacy policy in both the designated field in the Play Console, and from within the app."

What Should i do?? Thanks for the help in advance

 

Thanks!!!

 

Hi, my game got rejected because a gambling ad was shown but I had selected "Do not show ads rated 9+" in Unity ad filters (the game is rated 9+ on google play). Should I manually disable certain categories (for example: "Lottery and Gambling")? I'm not sure if this is the right way because the ad categories do not mach the prohibited category requirements from google play: https://support.google.com/googleplay/android-developer/answer/9898834/ - for example there is no "Violent Content" category to filter in Unity ads. Thank you for your help!

 

Hey i uploaded an app on google play store with unity ads but they rejected it saying that the ads in my app are not clearly distinguishable. I think they mean that real ads are not showing to them? Is there any fix to this please

 

It's frustrating!
I'm using Unity 2020.3.031f1, and I'm NOT using any data capture method (ads, or analytics), and yet Google rejected the apps for violating their privacy policy:

About Families Policy Requirements
Apps targeting children should not broadcast the following from children or users of unknown age:
Android Advertising ID (AAID)
SIM Serial
Serial Build
BSSID
MAC
SSID
IMEI and/or IMSI

I have already submitted the app 9 times, making changes suggested in the various internet forums, and so far nothing has worked.

Please Unity, how can we resolve this once and for all?

Thanks

 

You can use Charles Proxy to see exactly what information your game may be sending https://support.unity.com/hc/en-us/articles/115002917683-Using-Charles-Proxy-with-Unity . If necessary, you can save this as a .chls file and include it in your appeal.

 

I don't understand WHY I should do this... it's already clear in Unity's privacy policy that this data IS CAPTURED... We don't need to check "what data" is being captured, the engine developers already know that! What we need is a WAY to REMOVE this imposition so we can make apps for kids WITHOUT capturing any data. This is currently impossible, but required by Google (or by law).
To get an idea of the inconvenience, we were forced to adjust the age range of our apps, which is for children under 8 years old, to 18 YEARS!!!

 

We don't know which services you have enabled, or what other components in your game you may be using. Or what data your game logic may be capturing. The privacy policy isn't clear on this, the *Yes mention implies this information may be sent by your code which we have no control. It only takes a few minutes to confirm using Charles Proxy. You can also use this capture in your appeal. To remove all data from being sent, disable all online services including ads and don't use any web request calls.

 

Hi Jeff, and thanks for responding.
As mentioned above, we are NOT using any data capture methods (ads or analytics), and Google has rejected the apps for violating their privacy policy!
We do not use any services and components that can capture or send data from our apps. Also, we have already disabled all online services (included in Unity).
Even so, we will do the suggested test as soon as possible.

 

Great. Please save your capture as a .chls file and send it to me in a private message, I'll take a look. Even if it's still encrypted, I'll still likely be able draw some conclusions.