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Google Play rejected game with unityAd.

Discussion in 'Unity Ads' started by mbhagat, Feb 19, 2018.

  1. mbhagat

    mbhagat

    Joined:
    Dec 15, 2013
    Posts:
    32
    Hello,
    I have used unity ads for android game.
    Game update got rejected with this message from google play team.
    Your app was rejected for violating the ads policy. Your app's advertisements are inappropriate for the intended audience of your app.
    I am using only unity ads.
    Game age rating is 12 plus.
    Game Link
    https://play.google.com/store/apps/details?id=com.citystreetfightinggames.steetragefighter
    What changes we need to do in unity ads setting?
    Any Idea?
    It is really unfair that developer face such issue because of unityad team issue.
     
  2. mikaisomaa

    mikaisomaa

    Unity Technologies

    Joined:
    Sep 14, 2015
    Posts:
    365
    Hi,

    You can adjust the ad filtering settings from the dashboard if you select project -> platforms (left hand menu) -> click on Android / Google Play -> settings

    From filtering settings you need to ensure your ad filtering corresponds with the age rating of your game on Google Play.

    If you have any concerns about this - feel free to reach the support anytime at unityads-support@unity3d.com

    Kind regards,
     
  3. mbhagat

    mbhagat

    Joined:
    Dec 15, 2013
    Posts:
    32
    Thank you for quick reply.
    Which category are sensitive and should be blocked?
    your experience is wider than newbie like me.
    With Admob I never needed to do that .
     
  4. mikaisomaa

    mikaisomaa

    Unity Technologies

    Joined:
    Sep 14, 2015
    Posts:
    365
    Hi,

    The age filtering should be enough in this case - just exclude all content that is rated 13+

    The age filtering is on the right side under the ad filtering tab.

    Kind regards,
     
  5. mbhagat

    mbhagat

    Joined:
    Dec 15, 2013
    Posts:
    32
    Hi,
    Thanks !
    Let me re update game with changes you have suggested.
    I have done it as you said.
     
  6. mikaisomaa

    mikaisomaa

    Unity Technologies

    Joined:
    Sep 14, 2015
    Posts:
    365
    Hi,

    Note that the changes applied from the dashboard don't require you to re-upload your game - they start taking effect in a few minutes in existing builds that run Ads with this game ID.
     
  7. Meepo0

    Meepo0

    Joined:
    Nov 24, 2017
    Posts:
    28
    Hii,
    So my game got removed from google play store because it say that
    "
    Issue: Violation of Usage of Android Advertising ID policy and section 4.8 of the Developer Distribution Agreement

    Google Play requires developers to provide a valid privacy policy when the app requests or handles sensitive user or device information. We’ve identified that your app collects and transmits the Android advertising identifier, which is subject to a privacy policy requirement. If your app collects the Android advertising ID, you must provide a valid privacy policy in both the designated field in the Play Console, and from within the app."

    What Should i do?? Thanks for the help in advance :)
     
  8. DenisasK

    DenisasK

    Unity Technologies

    Joined:
    Oct 13, 2016
    Posts:
    89
  9. Falcao_BRA

    Falcao_BRA

    Joined:
    May 2, 2018
    Posts:
    1
    Thanks!!!
     
  10. npivcevic

    npivcevic

    Joined:
    Mar 7, 2017
    Posts:
    1
    Hi, my game got rejected because a gambling ad was shown but I had selected "Do not show ads rated 9+" in Unity ad filters (the game is rated 9+ on google play). Should I manually disable certain categories (for example: "Lottery and Gambling")? I'm not sure if this is the right way because the ad categories do not mach the prohibited category requirements from google play: https://support.google.com/googleplay/android-developer/answer/9898834/ - for example there is no "Violent Content" category to filter in Unity ads. Thank you for your help!
     
  11. kyle-unity

    kyle-unity

    Unity Technologies

    Joined:
    Jan 6, 2020
    Posts:
    281
    Hey @npivcevic we've recently seen a wave of ads that are listed on Google Play as being non-gambling and suitable for children, but then run ads on our network with gambling content.

    We're working on a solution to prevent this. In the meantime, you can report these ads to unityads-support@unity3d.com and we can block them for you - make sure to include the information from the Build Info screen, accessed from the end card of the offending ads.
     
  12. kyle-unity

    kyle-unity

    Unity Technologies

    Joined:
    Jan 6, 2020
    Posts:
    281
    For the benefit of lurkers reading this thread, we always recommend setting up comprehensive category filters in addition to age filters to help your app effectively block the types of ads you don't want to see in your game.

    For example, you might want to filter out gambling ads, so you would select the Lottery and Gambling ad filter. However, some gambling apps may be listed with a different category on the App Store or Google Play Store - e.g. a Poker app may be listed as a Card game, so you may wish to add that as a filter too for added safety.
     
  13. othmaniislem1

    othmaniislem1

    Joined:
    Jun 22, 2020
    Posts:
    11
    Hey i uploaded an app on google play store with unity ads but they rejected it saying that the ads in my app are not clearly distinguishable. I think they mean that real ads are not showing to them? Is there any fix to this please
     
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