Other google play prelaunch Crached java.lang.SecurityException: No active admin

we got issue in prelaunch in google play review, app was testing and see no issue in the devices but cant pass in google play prelaunch review.. any idea? here is error
Unity 2022.3.0f
with google ads, unity ads, and IAP

Code (CSharp):

1. Exception Process: com.google.android.apps.mtaas.deviceadmin, PID: 4024
2. java.lang.SecurityException: No active admin ComponentInfo{com.google.android.apps.mtaas.deviceadmin/com.google.android.apps.mtaas.deviceadmin.DeviceAdminReceiver}
3.   at android.os.Parcel.createException (Parcel.java:2088)
4.   at android.os.Parcel.readException (Parcel.java:2056)
5.   at android.os.Parcel.readException (Parcel.java:2004)
6.   at android.app.admin.IDevicePolicyManager$Stub$Proxy.setNetworkLoggingEnabled (IDevicePolicyManager.java:15305)
7.   at android.app.admin.DevicePolicyManager.setNetworkLoggingEnabled (DevicePolicyManager.java:11627)
8.   at com.google.android.apps.mtaas.deviceadmin.EnableNetworkLogging.onStart (EnableNetworkLogging.kt:27)
9.   at android.app.Instrumentation$InstrumentationThread.run (Instrumentation.java:2214)
10. Caused by android.os.RemoteException: Remote stack trace:
11.   at com.android.server.devicepolicy.DevicePolicyManagerService.getActiveAdminWithPolicyForUidLocked (DevicePolicyManagerService.java:3259)
12.   at com.android.server.devicepolicy.DevicePolicyManagerService.getActiveAdminOrCheckPermissionForCallerLocked (DevicePolicyManagerService.java:3155)
13.   at com.android.server.devicepolicy.DevicePolicyManagerService.getActiveAdminForCallerLocked (DevicePolicyManagerService.java:3136)
14.   at com.android.server.devicepolicy.DevicePolicyManagerService.enforceCanManageScopeOrCheckPermission (DevicePolicyManagerService.java:7206)
15.   at com.android.server.devicepolicy.DevicePolicyManagerService.enforceCanManageScope (DevicePolicyManagerService.java:7192)

 

any?

 

I'm having the exact same issue since yesterday. I could really use some help.

 

Im also facing the same issue, any solutions?

 

Interesting, I'm facing the same issue too

 

I also have same issue

 

Looks like even more people have this issue:

https://stackoverflow.com/questions...ecurityexception-in-android-10-how-to-resolve

 

I just contacted Google Play support about that issue, and this is what they responded:

Support: "Please note that pre-launch reports do not block releases to any tracks."
Support: "It only helps to identify issues proactively before your app reaches testers."
Support: "This means that it only informs you of any possible issues in your testing tracks' new releases, but it does not prevent you from continuing to publish those releases."
Support: "Furthermore, pre-launch reports only test releases you've uploaded to the open, closed, and internal testing tracks; it does not test for releases uploaded to the Production track."
Support: "If you are confident that your release does not have any errors, then you can proceed to ignore the error in the pre-launch report and publish your release."
Support: "For more information about the pre-launch reports, please refer to our Help Center.
https://support.google.com/googleplay/android-developer/answer/9842757 "

Me: "So the report does not have an affect on final review before publishing to production, correct?"

Support: "Yes, that is correct."

 

any from unity?

 

Hi all,
We faced this issue with Unity version 2021.3.15 and sdks like Firebase, Admob, Facebook and some other analytics sdks. For me it started happening after I updated Firebase and Admob. The fix I did was, first i removed Firebase and Admob completely including dlls and android manifest entries later I imported the plugins again. It worked for me.

 

You got issue in prelaunch in google play review or in your test devices?