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Google Play pre-launch report only showing half a screen

Discussion in 'Android' started by monark, May 18, 2021.

  1. monark

    monark

    Joined:
    May 2, 2008
    Posts:
    1,595
    Has anyone else experienced this issue?

    In all our testing our app runs fine on all Android devices we can get hold of, but once uploaded to the Play store the screenshots from the Pixel 5 are showing half the screen looking completely black (landscape mode)
    It's almost like it's taken the shot whilst the phone was being rotated from portrait to landscape but before it's properly redrawn to fit the new layout.
    Is that possible or is something else going on that we need to worry about?
    Bit nervous of launching a product that doesn't display properly on a flagship phone like the Pixel, which we don't currently have available to test on.

    Unity version 2019.4.0f1
     
  2. AV8-Tech

    AV8-Tech

    Joined:
    Aug 24, 2020
    Posts:
    3
    I have this exact same issue. Were you able to fix it at all? It's driving me nuts!
     
  3. monark

    monark

    Joined:
    May 2, 2008
    Posts:
    1,595
    I've not, but I've also not had any reports from users that it actually appears like that for them. so I'm not sure what to do about it.
     
  4. dri_richard

    dri_richard

    Joined:
    Mar 10, 2017
    Posts:
    153
    I found this thread while Googling the same issue. We’re Unity developers but experienced this on a game made with the Defold engine, so I’m reassured that it’s a common problem. I’m going to ignore it.