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Getting "Installation Aborted" when attempting to install Unity Hub

Discussion in 'Unity Hub' started by Deepwolf413, Dec 11, 2019.

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  1. Deepwolf413

    Deepwolf413

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    Hi, I just tried to install Unity Hub after uninstalling it(had some issues with it.), but now I can't install it.
    It just says "Installation Aborted" "Setup was not completed successfully.". No errors or anything.
    I'm running it as administrator, tried a different installation folder as well. Any ideas what could be wrong?
    Didn't seem to find much about it on Google.

    No logs is generated either.
    Any ideas?
     
    Deepwolf413, Dec 11, 2019
    #1
    frieldhelm446, astracat111, nathanwick and 7 others like this.

  2. AskCarol

    AskCarol

    Unity Technologies

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    You can find the logs here:
    • Windows: `%UserProfile%\AppData\Roaming\UnityHub\logs`
    • Mac: `~/Library/Application support/UnityHub/logs`
    • Linux: `~/.config/UnityHub/logs`
     
    AskCarol, Dec 11, 2019
    #2
    KRALASHEMD, carloserk3 and Alv777 like this.

  3. Deepwolf413

    Deepwolf413

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    Already checked, there is no logs. Atleast not from the installation.
    The log file's modification date doesn't match the time I tried to install.
    I also tried to remove the UnityHub folder and then try to install Unity Hub, but it didn't generate any logs.
     
    Last edited: Dec 11, 2019
    Deepwolf413, Dec 11, 2019
    #3

  4. AskCarol

    AskCarol

    Unity Technologies

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    Do you have enough disk space available?
     
    AskCarol, Dec 11, 2019
    #4

  5. Deepwolf413

    Deepwolf413

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    Yes, I've got 244gb available :)
     
    Deepwolf413, Dec 11, 2019
    #5
    Wolverine02725 and ArduinoNishu like this.

  6. Deepwolf413

    Deepwolf413

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    I got it to work by downloading an older version of the Unity Hub, specifically v1.6.1 by using the Wayback Machine(thanks to a link in another thread).
    It installed fine. Something's probably wrong with the new Unity Hub installer.
    And I successfully updated to the newest version 2.2.1 by updating through the old version of Unity Hub.
     
    Last edited: Dec 11, 2019
    Deepwolf413, Dec 11, 2019
    #6
    ron0834, astracat111, DanielDanCos and 3 others like this.

  7. unity_e8r25qEsORoGUw

    unity_e8r25qEsORoGUw

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    Can you please leave a link to the Thread. I have been having the same issue as you and not being able to find a solution. Also it appears that on installing the latest setup it says installation aborted. I dont know whether this is due to having changed the Owner in Advanced Settings of UnitySetup.exe. I am looking for a fix ;(
    I cannot install the Hub.
     
    Last edited: Mar 4, 2020
    unity_e8r25qEsORoGUw, Mar 4, 2020
    #7
    fstorehaug likes this.

  8. MohitSaini95

    MohitSaini95

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    I got it working by removing all previously installed unity hub versions from Program and Features (in Windows)
     
    MohitSaini95, Mar 5, 2020
    #8
    Knightofthewind5, khfayez95, N04H08 and 4 others like this.

  9. Deepwolf413

    Deepwolf413

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    Hi, I can't remember what thread it was, but I managed to find the wayback machine link again:
    https://web.archive.org/web/2019041....cloud.unity3d.com/hub/prod/UnityHubSetup.exe

    I believe it is UnityHub v1.6.1 :)
     
    Deepwolf413, Mar 6, 2020
    #9
    ron0834, realhugo100, qwetuiiiu and 10 others like this.

  10. rhoward991

    rhoward991

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    I was having the same issue, and then ran UnityHubSetup.exe as "Administrator," and it worked.
     
    rhoward991, Mar 12, 2020
    #10

  11. jose31309

    jose31309

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    jose31309, Mar 16, 2020
    #11
    ron0834 likes this.

  12. EthanHunterUnity

    EthanHunterUnity

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    Okay, so I downloaded, ran as admin, and it installed. Once the hub installed, I tried to download the latest version of Unity. It would get all the way to "Installing..." then it wouldn't complete. I have to extract certain files myself, and the package manager would refuse to work. Any help anyone?
     
    EthanHunterUnity, Mar 17, 2020
    #12
    ron0834 and R3dMn like this.

  13. ITZZZETHAN

    ITZZZETHAN

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    Im having the same problem
     
    ITZZZETHAN, Mar 18, 2020
    #13

  14. Deepwolf413

    Deepwolf413

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    @ITZZZETHAN @EthanHunterUnity

    Hmm, did you update the UnityHub to the latest version via the UnityHub program itself, after installing the v1.6.1?
    That is what I did and I didn't have any issues after :)
    If you did do that however, I'm not sure what is causing it
     
    Deepwolf413, Mar 20, 2020
    #14
    Maxime1984 likes this.

  15. vanyoktank1

    vanyoktank1

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    Same here...
     
    vanyoktank1, Mar 21, 2020
    #15

  16. vanyoktank1

    vanyoktank1

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    @EthanHunterUnity @ITZZZETHAN
    I was able to finally fix this trouble!
    I fixed registry several times with usage of "CCleaner" and after it installation of UnityHub was successful
     
    vanyoktank1, Mar 21, 2020
    #16
    ron0834, frieldhelm446, cancihan96 and 1 other person like this.

  17. m9m9

    m9m9

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    m9m9, Mar 30, 2020
    #17

  18. pruthvipatel145

    pruthvipatel145

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    I fixed it!
    Just go to control panel > Programs and Features > find Unity hub (In my case it was still showing event after uninstallation), try to uninstall > one dialog would be popped up saying "we are unable to find this program, want to remove from the program and features list?" > click yes and DONE!

    Basically unity Hub installer is looking for the already installed version of it in Programs and feature list, so even after uninstallation, if unity hub is still listed on that list, unity will abord the installation.

    Hope, this will help.
     
    pruthvipatel145, Mar 31, 2020
    #18
    MrCritzer, ZenUnity, ietoshi-you and 55 others like this.

  19. m9m9

    m9m9

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    Thank you pruthvipatel145 for helping me fix this problem I am sow excited to create games and again thank you
     
    m9m9, Mar 31, 2020
    #19

  20. Deepwolf413

    Deepwolf413

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    Awesome, glad you all got it fixed :)
     
    Deepwolf413, Mar 31, 2020
    #20

  21. hritik5102

    hritik5102

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    There are two log files is created
    1. the one which is older
    2. second one which is am downloading now

    so should I delete the first log file because I'm also getting the same error i.e "Installation aborted" while installing
    Unity Hub. please help :(
     

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    hritik5102, Apr 1, 2020
    #21

  22. Zaru-85

    Zaru-85

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    Thanks a lot!!
     
    Zaru-85, Apr 8, 2020
    #22

  23. Shkiper_UASH

    Shkiper_UASH

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    Shkiper_UASH, Apr 11, 2020
    #23

  24. maxroszell

    maxroszell

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    I might have to try this. Having the same issue currently. The app won't uninstall cause it says there is nothing to uninstall. Now I can't install unity hub. Unity installed but the hub prevents me from signing in.
     
    maxroszell, Apr 15, 2020
    #24

  25. maxroszell

    maxroszell

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    Can confirm that link fixed my problem.
     
    maxroszell, Apr 15, 2020
    #25

  26. lavadude0914

    lavadude0914

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    I had that same problem after uninstalling everything related to Unity and that link oddly seemed to work! Thanks!
     
    lavadude0914, Apr 16, 2020
    #26

  27. sidkhalidgpc

    sidkhalidgpc

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    if this doesnt solve your problem try to go to control panel and delete it from there, this worked in my case
     
    sidkhalidgpc, Apr 19, 2020
    #27
    fnuecke and ashwitsharma21 like this.

  28. muklif30

    muklif30

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    شكراء لكم لحل المشكله
     
    muklif30, Apr 19, 2020
    #28

  29. bononasad

    bononasad

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    tnx bosss
    it was solution
     
    bononasad, Apr 24, 2020
    #29
    Nimoli likes this.

  30. alikoyuncu13

    alikoyuncu13

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    Uninstall from Control Panel and now ıt works!
     
    alikoyuncu13, Apr 25, 2020
    #30

  31. Alv777

    Alv777

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    Very Thanks you helped me ! :)
     
    Alv777, Apr 25, 2020
    #31

  32. Var1able3

    Var1able3

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    I'm having the same problem after I uninstalled Unity because it wouldn't let me develop an Android based application. But when I try to uninstall Unity Hub from Apps and Features, it just says it doesn't exist and flips me the bird by not allowing me to remove it from my installed programs list. The wayback link won't work for me either.

    Edit: To anyone finding this later, go to Control Panel and then uninstall it from there. F***in' Windows 10 is a S***show so Apps and Features is worthless.
     
    Last edited: Apr 30, 2020
    Var1able3, Apr 30, 2020
    #32
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  33. Arlo_Azamarr

    Arlo_Azamarr

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    Thanks all! great answers.
     
    Arlo_Azamarr, May 1, 2020
    #33

  34. VennyNice

    VennyNice

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    Hello i am a new user and im not very good at this stuff so i barely decided to give up, but thanks to you i can learn and play again thankyou very much
     
    VennyNice, May 5, 2020
    #34

  35. wolfthewizardian

    wolfthewizardian

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    What shall i do with logs?
     
    wolfthewizardian, May 9, 2020
    #35

  36. wolfthewizardian

    wolfthewizardian

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    I Just don't understand pls help :D
     
    wolfthewizardian, May 9, 2020
    #36

  37. oweat

    oweat

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    oweat, May 10, 2020
    #37
    OccularMalice likes this.

  38. Umansss

    Umansss

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    got o control panel and install it from there finally i found
    it
     
    Umansss, May 15, 2020
    #38

  39. Rusheelraj_

    Rusheelraj_

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    or You can just download ccleaner and then go to registry in ccleaner and then scan and fix all issue then the problem is resolved.
     
    Rusheelraj_, May 24, 2020
    #39

  40. zinwar04

    zinwar04

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    thank you bro i fix it
     
    zinwar04, Jun 5, 2020
    #40
    Roger0Roger likes this.

  41. marco65655

    marco65655

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    marco65655, Jun 17, 2020
    #41

  42. arekkusugemingu

    arekkusugemingu

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    just go to control panel / programs/uninstall a program / and look for unity hub and unity and then delete them..
    and walla you can install it again.. oh and you better manually make a folder to put the installation..
     
    arekkusugemingu, Jun 23, 2020
    #42

  43. farjiouw

    farjiouw

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    thx man
     
    farjiouw, Jun 24, 2020
    #43

  44. daniellaskarin

    daniellaskarin

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    Thank-you everyone, for all the advice. Am I wrong in thinking that the designers of UnityHub have done something of an inadequate job here?
     
    daniellaskarin, Jul 20, 2020
    #44

  45. marcopolosolo74

    marcopolosolo74

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    Hey man I downloaded that downloader and I was trying to download unity and it said I needed more space when it also said I had a terabyte of storage. Could you help me on this man?
     
    marcopolosolo74, Jul 28, 2020
    #45

  46. stublehunter

    stublehunter

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    thank u
     
    stublehunter, Aug 3, 2020
    #46

  47. GeNeRaLShAdOw

    GeNeRaLShAdOw

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    For those of you who simply deleted the unity folder from its original destination, and are stuck between cannot install and cannot uninstall ("Uninstall.exe not found error"). Try this. Worked for me.
    https://www.uvm.edu/~bnelson/computer/windows95/usetheregistrytoremoveitemsfrominstalluninstalllist.html#:~:text=Navigate your way to HKEY_LOCAL_MACHINE,is officially off the list.
     
    GeNeRaLShAdOw, Aug 4, 2020
    #47
    rikirisn likes this.

  48. Solber

    Solber

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    Solber, Aug 5, 2020
    #48

  49. boldaxis0

    boldaxis0

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    Thank you so much! this worked for me!
     
    boldaxis0, Aug 18, 2020
    #49
    unity_4ushkaliuta likes this.

  50. pavlicekadam05

    pavlicekadam05

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    pavlicekadam05, Sep 11, 2020
    #50
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