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Bug GeoIp request unreliable

Discussion in 'Unity Analytics' started by manuelgoellnitz, Jan 11, 2023.

  1. manuelgoellnitz

    manuelgoellnitz

    Joined:
    Feb 15, 2017
    Posts:
    390
    At the moment the initialization of Unity Analytics is very unreliable.

    I often get "Initial GeoIP lookup fail: The GeoIP request has failed - make sure you're connected to an internet connection and try again." but my internet connection is fine.

    When I test the url in the browser (it is hardcodet in the unity analytics package), sometimes i get a result back, and sometimes i get:
    "Error: Server Error
    The server encountered a temporary error and could not complete your request.
    Please try again in 30 seconds."
     
  2. Laurie-Unity

    Laurie-Unity

    Unity Technologies

    Joined:
    Mar 5, 2020
    Posts:
    220
    Hi @manuelgoellnitz

    Thanks for sharing this. The GeoIP lookup up you are referring to is part of the Analytics PIPL privacy consent check.
    We have escalated this and have engineers investigating.

    I will update this post when I have more news.
     
  3. manuelgoellnitz

    manuelgoellnitz

    Joined:
    Feb 15, 2017
    Posts:
    390
    Today it is better, had no error so far.
     
    Laurie-Unity likes this.
  4. rebelincontrol

    rebelincontrol

    Joined:
    May 19, 2015
    Posts:
    30
    Was there any update on this @Laurie-Unity ? Having the same issue and I think it may be behind long init times.
     
    ooxcit likes this.