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Game Crash

Discussion in 'Windows' started by FFreakzz, Jan 23, 2021.

  1. FFreakzz

    FFreakzz

    Joined:
    Jan 23, 2021
    Posts:
    8
    Hey, I don't know if anyone can help me with my problem, but anything would be appreciated. I started playing Rust a couple weeks ago and now my pc crashes/freezes every time I load it up. This is what the Output log is saying --
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEA4020150)
    0x00007FFEA4020150 (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEA40341A8)
    0x00007FFEA40341A8 (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEA402271B)
    0x00007FFEA402271B (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEA40D2805)
    0x00007FFEA40D2805 (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEA40D952D)
    0x00007FFEA40D952D (UnityPlayer) (function-name not available)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Attempt to access invalid address.' (Address: 00007FFEA40D9608)
    0x00007FFEA40D9608 (UnityPlayer) (function-name not available)
    0x00007FFEA43FC9F8 (UnityPlayer) UnityMain
    0x00007FFF15907034 (KERNEL32) BaseThreadInitThunk
    0x00007FFF167FD0D1 (ntdll) RtlUserThreadStart

    ========== END OF STACKTRACE ===========



    Anything I can do to fix the issue?
     
    FFreakzz, Jan 23, 2021
    #1

  2. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,505
    Can you post the .dmp file that got generated when the game crashed?
     
    Tautvydas-Zilys, Jan 25, 2021
    #2

  3. FFreakzz

    FFreakzz

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    Jan 23, 2021
    Posts:
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    Where exactly would that file be located? Sorry, I dont know much about this type of stuff.
     
    FFreakzz, Jan 25, 2021
    #3

  4. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    %TEMP%\<Company>\<GameName>\Crashes
     
    Tautvydas-Zilys, Jan 25, 2021
    #4

  5. FFreakzz

    FFreakzz

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    Okay, I think I found it, but is there anyway I can email you it? When I try to upload the file it says that it is too large.
     
    FFreakzz, Jan 25, 2021
    #5

  6. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Compress it to a zip file with 7zip.
     
    Tautvydas-Zilys, Jan 25, 2021
    #6

  7. FFreakzz

    FFreakzz

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    Jan 23, 2021
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    Okay, is this what you were looking for?
     

    Attached Files:

    FFreakzz, Jan 25, 2021
    #7

  8. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Can you also post the full output_log? Does this crash happen on game startup or after playing for a while?
     
    Tautvydas-Zilys, Jan 25, 2021
    #8

  9. FFreakzz

    FFreakzz

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    Sure. This crash happens every time I load into a server on Rust. I am able to load the Main Menu where you would select a server. Once I select a server I am able to load up the server all the way and if you are familiar with Rust I am able to load the screen where you would press respawn. Once I press respawn I either crash immediately after or sometimes I am able to run around for 3-5 seconds, then crash.
     

    Attached Files:

    FFreakzz, Jan 25, 2021
    #9

  10. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Looks like the game crashes due to DXGI_ERROR_DEVICE_REMOVED, which is basically a graphics driver crash :/. These things can be notoriously hard to figure out why they're happening.

    Can you try launching the game with "-force-d3d12" argument to see if it makes the crashing go away?
     
    Tautvydas-Zilys, Jan 25, 2021
    #10

  11. FFreakzz

    FFreakzz

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    Jan 23, 2021
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    Like put "-force-d3d12" in the launch options on steam?
     
    FFreakzz, Jan 25, 2021
    #11

  12. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Yes.
     
    Tautvydas-Zilys, Jan 25, 2021
    #12

  13. FFreakzz

    FFreakzz

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    Jan 23, 2021
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    Ok, just tried and the game crashed immediately once I loaded the server.

    EDIT: Is there no fix for this? Am I just not able to play anymore?
     
    Last edited: Jan 26, 2021
    FFreakzz, Jan 25, 2021
    #13

  14. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
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    Unfortunately, I don't think I can help you with this. Normally, we'd work with the game developer and have them send us the game so we could debug it and fix the issue if it is actually an issue on our side, but since you are not the developer of the game we obviously cannot do that. I suggest you reach out to the game developer for support (which can then come to us if they think that's necessary).
     
    Tautvydas-Zilys, Jan 26, 2021
    #14

  15. FFreakzz

    FFreakzz

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    Jan 23, 2021
    Posts:
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    Okay well thank you for your help and do you know of anyways to contact the developers? I contacted Facepunch support a week and half ago but they never got back to me.
     
    FFreakzz, Jan 26, 2021
    #15

  16. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

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    Email/forums/twitter are the usual ways I think.
     
    Tautvydas-Zilys, Jan 26, 2021
    #16

  17. daniel242333

    daniel242333

    Joined:
    Sep 11, 2021
    Posts:
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    [QUOTE = "FFreakzz, post: 6757360, member: 6645076"] Oye, no sé si alguien me puede ayudar con mi problema, pero cualquier cosa sería apreciada. Empecé a jugar a Rust hace un par de semanas y ahora mi PC se bloquea / se congela cada vez que lo cargo. Esto es lo que dice el registro de salida:
    ERROR: SymGetSymFromAddr64, GetLastError: 'Intento de acceder a una dirección no válida'. (Dirección: 00007FFEA4020150)
    0x00007FFEA4020150 (UnityPlayer) (nombre de función no disponible)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Intento de acceder a una dirección no válida'. (Dirección: 00007FFEA40341A8)
    0x00007FFEA40341A8 (UnityPlayer) (nombre de función no disponible)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Intento de acceder a una dirección no válida'. (Dirección: 00007FFEA402271B)
    0x00007FFEA402271B (UnityPlayer) (nombre de función no disponible)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Intento de acceder a una dirección no válida'. (Dirección: 00007FFEA40D2805)
    0x00007FFEA40D2805 (UnityPlayer) (nombre de función no disponible)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Intento de acceder a una dirección no válida'. (Dirección: 00007FFEA40D952D)
    0x00007FFEA40D952D (UnityPlayer) (nombre de función no disponible)
    ERROR: SymGetSymFromAddr64, GetLastError: 'Intento de acceder a una dirección no válida'. (Dirección: 00007FFEA40D9608)
    0x00007FFEA40D9608 (UnityPlayer) (nombre de función no disponible)
    0x00007FFEA43FC9F8 (UnityPlayer) UnityMain
    0x00007FFF15907034 (KERNEL32) BaseThreadInitThunk
    0x00007FFF167FD0D1 (ntdll) RtlUserThreadStart

    ========== FIN DE STACKTRACE ===========



    ¿Puedo hacer algo para solucionar el problema? [/ QUOTE]
    ¿Did u find any solution?
     
    daniel242333, Sep 11, 2021
    #17