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Game ads just died.

Discussion in 'Unity Ads & User Acquisition' started by vagelis199, Mar 7, 2020.

  1. vagelis199

    vagelis199

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    Hello, i have to games build in Unity 4. lately i noticed that the impressions went to 0 even tho both games have around 15k to 20k active devices. Any idea what's happening
     
  2. rasmus-unity

    rasmus-unity

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    Hi, thanks for contacting us. Which Unity Ads SDK version are you using?

    /Rasmus
     
  3. vagelis199

    vagelis199

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    Not sure haven't updated the games since oct 2019. so propably is a version of that time.
     
  4. rasmus-unity

    rasmus-unity

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    Do you have the game installed on a device and can access the device log to see which SDK version it is? Unfortunately I cannot see it easily from our dashboards.

    /Rasmus
     
  5. vagelis199

    vagelis199

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    Okay i checked the Unity Ads version and its Unity Ads 1.3.6
     
  6. rasmus-unity

    rasmus-unity

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    Thanks for info. We have deprecated support for Unity Ads SDK 1.x. I'll figure out which SDK version you can use with Unity 4.x

    /Rasmus
     
  7. rasmus-unity

    rasmus-unity

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  8. vagelis199

    vagelis199

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  9. vagelis199

    vagelis199

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  10. vagelis199

    vagelis199

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    Updating to 4.7.2 didnt fix it.