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Furioos

Discussion in 'Unity Cloud Content Delivery' started by Cascho01, Sep 29, 2020.

  1. Cascho01

    Cascho01

    Joined:
    Mar 19, 2010
    Posts:
    1,347
    I know this forum might not be the right one to choose from but I don´t find any better to ask for support for the
    Furioos service.
    I already intensively searched the web for any support but there´s simply nothing, even no forum-thread.

    So hopefully this one may be a start.

    I use this very smart service for testing since some months now and I have to say that it really has some strong benefits for me as an archviz-apps programmer:

    Clients mostly don´t have sufficiently powerful hardware to run larger projects. To offer them a stream is absolutely nice due to obvious reasons, many clients simply love it.

    My current project has grown over the last weeks and the zipfile I upload to the furioos service has become bigger. I ran into an issue more often, meanwhile it´s impossible to use the service:

    After unzipping and launching the app I get that error-message that the Unity-Datafolder is missing.

    There´s no support at all, so any help is very welcomed!

    Thanks!
    Carsten

    EDIT: For now it seems to work to put the executable and its datafolder into a parentfolder and zip this one.....
     
    Last edited: Sep 29, 2020
  2. ClaireD-Unity

    ClaireD-Unity

    Unity Technologies

    Joined:
    Jan 14, 2020
    Posts:
    10
    Hi Carsten,

    You can reach Furioos's support team by email: support@furioos.com

    Thanks. Have a good day.
     
  3. newguy123

    newguy123

    Joined:
    Aug 22, 2018
    Posts:
    1,281
    Any idea what's the turnaround time on support?
     
  4. Cascho01

    Cascho01

    Joined:
    Mar 19, 2010
    Posts:
    1,347
    In general I rate Furioos as a neat tool to provide (archviz-) apps to clients:

    + You completely bypass the problem of clients lowend hardware
    + easy updating
    + so much more is solved

    - support/docs
    - outdated GPUs (Tesla T4)

    After I discovered Furioos, we deliver almost all of our apps via Furioos.
    Standalone executables are delivered as a goodie-addon.

    After that I can´t understand why this tool is so "understatet".
     
    Last edited: Dec 10, 2021
    newguy123 likes this.
  5. mrekuc

    mrekuc

    Joined:
    Apr 17, 2009
    Posts:
    116
    Good luck. I couldn't even get their example to work just by putting in my sdk code and when I asked support they basically said said we can't help you. Is it me or is this a great idea that fell short with horrible support and crappy documentation with half working stuff?
     
  6. Dennis_eA

    Dennis_eA

    Joined:
    Jan 17, 2011
    Posts:
    384
    It's no longer possible: The email account that you tried to reach does not exist.
    Any ideas?
     
    SebT_Unity likes this.