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Bug Funnel dropoff does not seem to match audience

Discussion in 'Unity Analytics' started by emrys90, Aug 18, 2022.

  1. emrys90

    emrys90

    Joined:
    Oct 14, 2013
    Posts:
    742
    I have an audience with the following settings
    upload_2022-8-18_16-34-7.png

    I apply that audience to a funnel that checks for the newPlayer and tutorialStart events
    upload_2022-8-18_16-35-11.png

    I have 64% dropoff. Considering newPlayer is a Unity event that should happen automatically on first launch, and therefore the tutorialStart would be sent after that. Dropoff should be 0% from my understanding as the audience is requiring both newPlayer and tutorialStart.
     
    emrys90, Aug 18, 2022
    #1

  2. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    14,446
    @emrys90 You typically don't want to use an event like new user to start a funnel. And you have new player count, probably not what you want. Just start straight away with your first tutorial step. However 64% drop off seems about right, most users may not go through your tutorial. Keep in mind that such steps must be in exact numerical order. That is, users can't skip steps or redo steps.
     
    JeffDUnity3D, Aug 18, 2022
    #2

  3. emrys90

    emrys90

    Joined:
    Oct 14, 2013
    Posts:
    742
    Audience only lets you do count. Since a new player would receive the newPlayer event, their count for it would be at least 1. Also if you look at the audience, I set starting the tutorial as a requirement for it as well. Therefore, it should be 0% dropoff because the audience is both new players and players that started the tutorial. And newPlayer should be before any other events, if its not I would say that's a bug with the Unity SDK for Analytics
     
    emrys90, Aug 18, 2022
    #3