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First Unity Hub Install. Unity Hub will open.

Discussion in 'Editor & General Support' started by localmotion, Nov 28, 2019.

  1. localmotion

    localmotion

    Joined:
    Nov 28, 2019
    Posts:
    2
    First time Unity Hub user. Just downloaded and installed Unity Hub version 2.2.0. Clicked desktop short cut to launch the program. A task starts in Task Manager, but nother else happens. I have searched around and did not find anything related to the issues I was having. I have looked at the log file, but I am not sure what to make of it.

    Any help would be appreciated. Thanks.

    Operating System: Windows 10 home 64 bit - Version 1909 - Build 18363.476
    Hardware: i5-2400 - GT620 - 8 gb ram

    Log file
    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T18:36:27.883Z"}
    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T18:52:24.556Z"}
    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T18:52:49.709Z"}
     
    Innocent-Sin likes this.
  2. MrParadaX

    MrParadaX

    Joined:
    Nov 28, 2019
    Posts:
    2
    Hi, i thik i have the same error. This is my log file.

    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T20:16:13.181Z"}
    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T20:19:18.732Z"}


    Please some body help us!
     
    Innocent-Sin likes this.
  3. macwong

    macwong

    Joined:
    Dec 12, 2015
    Posts:
    1
    Yep, getting the same error in my log file as well... couldn't find any other unity forums with this issue, so it must be an issue that started happening today

    {"level":"error","message":"Unhandled promise rejection, reason: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n\tstack Error: The specified module could not be found.\r\n\\\\?\\C:\\Program Files\\Unity Hub\\resources\\app.asar.unpacked\\node_modules\\@unityhub\\unity-editor-license\\build\\Release\\license.node\n at process.func [as dlopen] (electron/js2c/asar.js:138:31)\n at Object.Module._extensions..node (internal/modules/cjs/loader.js:881:18)\n at Object.func [as .node] (electron/js2c/asar.js:147:18)\n at Module.load (internal/modules/cjs/loader.js:701:32)\n at tryModuleLoad (internal/modules/cjs/loader.js:633:12)\n at Function.Module._load (internal/modules/cjs/loader.js:625:3)\n at Module.require (internal/modules/cjs/loader.js:739:19)\n at require (internal/modules/cjs/helpers.js:14:16)\n at Object.<anonymous> (C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\@unityhub\\unity-editor-license\\license.js:1:15)\n at Module._compile (internal/modules/cjs/loader.js:839:30)","timestamp":"2019-11-28T21:34:19.607Z"}
     
    Innocent-Sin likes this.
  4. Innocent-Sin

    Innocent-Sin

    Joined:
    Oct 24, 2017
    Posts:
    3
    I'm having the same problem
     
  5. MrParadaX

    MrParadaX

    Joined:
    Nov 28, 2019
    Posts:
    2
    hello again, i dont know what i done but my unity hub is working.
    i installed a unity editor version without unity hub, when i launch it, it request the unity hub for linceced account, so i start unity hub and it works.

    if you don't have an unity editor installed, you can download a unity version from this page: https://unity3d.com/es/get-unity/download/archive

    I hope this works for you guys, and sorry for my bad english. Good luck!
     
    localmotion likes this.
  6. localmotion

    localmotion

    Joined:
    Nov 28, 2019
    Posts:
    2
  7. RSGDennis

    RSGDennis

    Joined:
    Nov 30, 2019
    Posts:
    6
    1. Uninstall Unity Hub
    2. Download and Install x86 x64 Visual C++ Redistributable for Visual Studio 2015
    3. Reboot your PC
    4. Install Unity Hub
    5. Say me ty)