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Firefox not working with Unity forums

Discussion in 'Meta-forum Discussion' started by dienat, Oct 17, 2016.

  1. dienat

    dienat

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    I tried using Firefox 49.0.1 and styles were different and also i tried to create a new topic and it didnt work at all. With IE it Works fine.
     
  2. PolyVector

    PolyVector

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    I've been experiencing this problem as well for a week or two with Firefox 49 on macOS 10.12. It will log me in, then immediately refresh the page logging me out.

    I'm having to use Safari at the moment.
     
  3. dienat

    dienat

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    I use pc
     
  4. SaraCecilia

    SaraCecilia

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    Thanks for letting us know, this seems to affect certain accounts, so I'll send over both of your cases to have it looked at.
     
  5. Dave-Carlile

    Dave-Carlile

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    You must have 3rd party cookies enabled. If you don't want to do that globally you must white list unity3d.com and unity.com.
     
  6. PolyVector

    PolyVector

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    That worked, thanks!
     
    Dave-Carlile likes this.
  7. wood333

    wood333

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    I can only stay logged on the Unity forums with one of the four computers I regularly use. The one that stays on has Firefox 34.0.5 as the latest security update installed. The others formerly worked just fine, but a few weeks ago they started dropping me seconds after logging in. Seeing as most of them stopped working at about the same time, and the fact I permit no changes to these computers, the problem must be at your end.
     
  8. SaraCecilia

    SaraCecilia

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    Do you have third party cookies enabled on your FF browser on the other three machines as well? I'm sending over your credentials to our Unity ID team so they can investigate.
     
  9. wood333

    wood333

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    I tried the exceptions recommended by @PolyVector above, and that did not work. There is no "enable 3rd party cookies" in my version of Firefox, but there is enable "visited." This worked. However I would prefer not diminishing my security settings for only one site. If you could, tell me what exceptions to use, so I can turn off the enable "visited sites" again. That would be optimal for privacy and security.

    Thank you for your prompt response.
     
  10. Dave-Carlile

    Dave-Carlile

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    If you read up a bit, the sites are *.unity3d.com and *.unity.com.
     
  11. wood333

    wood333

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    Thanks for the suggestion, but I figured it out, myself. The necessary exception for my Firefox is "forum.unity3d.com" The global exceptions are unnecessary.
     
  12. willemsenzo

    willemsenzo

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    I disable javascript after logging in (right before page refreshes) because I get logged out instantly otherwise. I cleared the cache and cookies but that doesn't make a difference. The mere fact I have to enable javascript to be able to log in doesn't please me but I can live with that if the website works okay. Please tell me this is being worked on or I might as well do something more useful with my time. This has been going on for a while now and I have the impression nobody at Unity cares enough for the couple of people who have this issue. I don't feel like being an unpaid problem solver for a big company like this. Fix it.
     
    Last edited: Dec 4, 2016
  13. FreeFly90

    FreeFly90

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    I'm not sure you can blame Unity forum because of it. I do have JavaScript enabled and I am using firefox on 3 different machines, and still I've never faced any loggin in issue. How can you be sure this isn't related with any other browser component you have?
     
  14. willemsenzo

    willemsenzo

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    I don't know and I don't care really, I'm just trying to use this website and it gives me a hard time. Add to this that nothing changed on my end so therefor it's pretty safe to say it's probably not my fault. If a website has problems in functionality you don't ever shift the burden of finding a solution to the user, rather put some paid technician back to work to figure out what might cause it, or provide workarounds (if any) because not everyone is as tech savvy. I sometimes visit the forums on my android phone and it has different issues that never occured before, like not being able to set up a secured connection so the page doesn't load (while I'm not even logged in at that point). I don't like changing things if they are working like they should and everything else but this site is working fine. I'm sorry if I come off as being edgy but that's just the way I feel about all this.
     
  15. wood333

    wood333

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    I use Firefox in "private browsing mode." Under the privacy tab, as "exceptions" for accepting cookies. I have the following:

    unity.com
    unity3d.com
    forum.unity.com
    forum.unity3d.com
    community.unity.com (I think this was for the other forum, that flopped and was rolled back.)
    id.unity.com
    pay.unity.com

    These exceptions allow me to remain logged in to the unity forums. I suffered the same issue as you.
    My list my be over inclusive, but it works. Good luck.