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File is Missing bug

Discussion in 'Unity Collaborate' started by sxnorthrop, Nov 19, 2016.

  1. sxnorthrop

    sxnorthrop

    Joined:
    Sep 29, 2014
    Posts:
    14
    My friend and I have been having a lot of hassle with unity collaborate lately.

    Whenever he tries to push a change, everything goes haywire, but when I do it works just fine.

    Currently, I won't be able to express the other issues until I see them again, as they're hard to explain.

    I've made a quick video showing the current issue I'm having and I was hoping you guys could be of assistance.



    Thank you!
     
    Last edited: Nov 19, 2016
  2. holliebuckets

    holliebuckets

    Moderator

    Joined:
    Oct 23, 2014
    Posts:
    496
    Hi @sxnorthrop THAT is painful to watch :( im so sorry.
    Could you please submit a bug so I can take a look at your editor.logs? Try it again so the errors are in the logs, then submit and ping me back the case #.

    It looks like you "Choose Mine" ing everything, so a work around after you submit the bug would be to throw away your Collab Snapshot file.
    Exit Unity.
    Delete the snapshot:
    [Project Folder]/Library/Collab/CollabSnapshot_xxxxxxxxxxx.txt
    Open Unity/your project
    You will then push/Publish your changes to the server. NOTE: whatever is on your machine will be pushed to the server if you do this so just make sure thats what you want.

    Your other option, if you want what is on the Server to be on you local disc is to delete the project from your local disc and redownload it from In The Cloud.
     
  3. sxnorthrop

    sxnorthrop

    Joined:
    Sep 29, 2014
    Posts:
    14
    No problem, I know you guys are working really hard and my friends and I appreciate it a lot. I will most certainly submit a bug report as soon as possible. Thank you for the quick reply!
     
    holliebuckets likes this.
  4. holliebuckets

    holliebuckets

    Moderator

    Joined:
    Oct 23, 2014
    Posts:
    496
    thank you!
     
  5. fourthWallArtist

    fourthWallArtist

    Joined:
    Sep 21, 2017
    Posts:
    2
    I am having a similar problem. Mine is red with exclamation marks and it won't let me choose anything, it just says file is missing. What is the problem?
     
  6. ryanc-unity

    ryanc-unity

    Unity Technologies

    Joined:
    Mar 23, 2016
    Posts:
    919
    Hi @fourthWallArtist! That error typically means that a file was removed or moved unexpectedly. In your Editor log you should see the "File is Missing" error message along with the full file path of the file that's missing. If you can put that file back where it should be then the error should disappear. If you're still running into issues with it then please get in touch with our Support team.