Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.

Bug Failed to retrieve your estimated payout

Discussion in 'Unity Ads & User Acquisition' started by TraianDraghici, Mar 22, 2023.

  1. TraianDraghici

    TraianDraghici

    Joined:
    Jan 4, 2020
    Posts:
    66
    Something went wrong
    Failed to retrieve your estimated payout

    In Finance Tab

     
    TraianDraghici, Mar 22, 2023
    #1

  2. Unity_Andi

    Unity_Andi

    Unity Technologies

    Joined:
    Aug 29, 2022
    Posts:
    15
    Thanks for bringing this to our attention and please accept our apologies for the inconvenience. We’re currently working on a fix for this, and should have it resolved soon.
     
    Unity_Andi, Mar 22, 2023
    #2
    TraianDraghici likes this.

  3. tritechmanager555

    tritechmanager555

    Joined:
    Aug 21, 2021
    Posts:
    1
    upload_2023-3-24_11-41-54.png
    im facing this issue since 2 weeks. Can i get the reason why its happening?
     
    tritechmanager555, Mar 24, 2023
    #3

  4. Sal1008xxP

    Sal1008xxP

    Joined:
    Mar 24, 2023
    Posts:
    1
    Failed to retrieve your estimated payout,....

    PLEASE HELP
     
    Sal1008xxP, Mar 24, 2023
    #4

  5. TraianDraghici

    TraianDraghici

    Joined:
    Jan 4, 2020
    Posts:
    66
    It works now for me
     
    TraianDraghici, Mar 24, 2023
    #5

  6. berukulama

    berukulama

    Joined:
    Jun 27, 2020
    Posts:
    38
    I spoke to Unity support about this issue. They said there was no problem with the payment dates.
     
    berukulama, Mar 25, 2023
    #6

  7. Unity_Andi

    Unity_Andi

    Unity Technologies

    Joined:
    Aug 29, 2022
    Posts:
    15
    Dear @tritechmanager555 and @Sal1008xxP,
    I am happy to confirm that this issue has been resolved. If you still have an issue, I suggest trying a different browser or clearing your browser's cookies and cache. If the issue persists, please do not hesitate to contact our support team by emailing unityads-support@unity3d.com or filing a ticket through your dashboard.
    Thank you.
     
    Unity_Andi, Mar 26, 2023
    #7