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Bug Failed to retrieve your estimated payout

Discussion in 'Unity Ads & User Acquisition' started by TraianDraghici, Mar 22, 2023.

  1. TraianDraghici

    TraianDraghici

    Joined:
    Jan 4, 2020
    Posts:
    74
    Something went wrong
    Failed to retrieve your estimated payout

    In Finance Tab

     
    TraianDraghici, Mar 22, 2023
    #1

  2. Unity_Andi

    Unity_Andi

    Unity Technologies

    Joined:
    Aug 29, 2022
    Posts:
    15
    Thanks for bringing this to our attention and please accept our apologies for the inconvenience. We’re currently working on a fix for this, and should have it resolved soon.
     
    Unity_Andi, Mar 22, 2023
    #2
    TraianDraghici likes this.

  3. tritechmanager555

    tritechmanager555

    Joined:
    Aug 21, 2021
    Posts:
    1
    upload_2023-3-24_11-41-54.png
    im facing this issue since 2 weeks. Can i get the reason why its happening?
     
    tritechmanager555, Mar 24, 2023
    #3

  4. Sal1008xxP

    Sal1008xxP

    Joined:
    Mar 24, 2023
    Posts:
    1
    Failed to retrieve your estimated payout,....

    PLEASE HELP
     
    Sal1008xxP, Mar 24, 2023
    #4

  5. TraianDraghici

    TraianDraghici

    Joined:
    Jan 4, 2020
    Posts:
    74
    It works now for me
     
    TraianDraghici, Mar 24, 2023
    #5

  6. berukulama

    berukulama

    Joined:
    Jun 27, 2020
    Posts:
    71
    I spoke to Unity support about this issue. They said there was no problem with the payment dates.
     
    berukulama, Mar 25, 2023
    #6

  7. Unity_Andi

    Unity_Andi

    Unity Technologies

    Joined:
    Aug 29, 2022
    Posts:
    15
    Dear @tritechmanager555 and @Sal1008xxP,
    I am happy to confirm that this issue has been resolved. If you still have an issue, I suggest trying a different browser or clearing your browser's cookies and cache. If the issue persists, please do not hesitate to contact our support team by emailing unityads-support@unity3d.com or filing a ticket through your dashboard.
    Thank you.
     
    Unity_Andi, Mar 26, 2023
    #7