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Failed to reach Unity license server.

Discussion in 'Editor & General Support' started by dinkz, Nov 23, 2019.

  1. dinkz

    dinkz

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    Nov 22, 2019
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    Hello, recently I downloaded Unity Hub and the most recent version of unity. I went to go activate my license on my computer through the automatic option, but I was prompted with "Failed to reach Unity license server." After that I decided to go the manual route and to my surprise every time I click "Save License Request" nothing follow... any solutions?
     
    Guan likes this.
  2. Deleted User

    Deleted User

    Guest

    Are you using a proxy or something? This kind of problem generally means that the internet connection is down.
     
  3. dinkz

    dinkz

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    Nov 22, 2019
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    No, no vpn or proxy. I actually just fresh wiped my computer in hopes that would do something, but no luck.
     
  4. dinkz

    dinkz

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    I've tried doing everything I could possibly think of allowing the ip of the licensing server, disabling my firewall, my windows defender, allowing all unity files to read and write. I still cannot connect to the license server nor can I create my own license request, every time I try it does nothing.
     
  5. dinkz

    dinkz

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    Do you know of anything else that could be preventing me from moving forward?
     
  6. Deleted User

    Deleted User

    Guest

    No, either the servers are down or it's your internet connection.
     
    gradistiv likes this.
  7. Deleted User

    Deleted User

    Guest

    You can try something though, go to "C:\ProgramData\Unity" and delete the "Unity_lic.ulf" file. Quit the Hub from the tray and restart it.

    If you are on Linux of Mac, just search your computer for Unity_lic.ulf, they are all named the same or read this thread further ;) .
     
    Last edited by a moderator: Jul 23, 2020
  8. dinkz

    dinkz

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    Thanks for your help, I downloaded Windows 10 ISO and updated my system, it repaired a thing or two and coincidentally it fixed Unity! Thank you again.
     
    zakharenkovatatiana and EvgeniiP like this.
  9. bdilloughery_mvla

    bdilloughery_mvla

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    This happens to me on about 3 computers in a room of 37 computers. It happens intermittently. I just do the manual activation and that worked.
     
  10. Tino3dar

    Tino3dar

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    Feb 27, 2020
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    I run hub as administrator and deleted the file mentioned by APSmidt
    With that I managed to get the automatic license, and its looking fine now, hopefully it stays this way!
     
  11. Isaacg

    Isaacg

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    In my case, it was the file unity_license.json. Then restart and run as admin
     
  12. dahizzle

    dahizzle

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    Sweet - Thanks! Deleted unity license file as mentioned above then reopened hub as admin seemed to fix it.
     
    lukasl2341 likes this.
  13. munazaaa

    munazaaa

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    but in my case nothing of above solutions working.
    any other idea to solve this problem ??
     
  14. munazaaa

    munazaaa

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    any one can help fastly???
     
  15. Deleted User

    Deleted User

    Guest

    StefGoal043 likes this.
  16. Deleted User

    Deleted User

    Guest

    Linux users can find "Unity_lic.ulf" here: /home/username/.local/share/unity3d/Unity/

    I don't know about Mac users.
     
    Ishidres, StefGoal043 and lukasl2341 like this.
  17. gurugrafico

    gurugrafico

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    Yeah, it worked for me. Thanks
     
    lukasl2341 likes this.
  18. skazmierczak

    skazmierczak

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    For OSX/macOS, the location is
    /Library/Application\ Support/Unity/Unity_lic.ulf
     
    lukasl2341 and Deleted User like this.
  19. Deleted User

    Deleted User

    Guest

    Thanks! :)
     
    StefGoal043 and lukasl2341 like this.
  20. Trend86

    Trend86

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    Man you're a saviour!
     
  21. ProjectPeabody002

    ProjectPeabody002

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    worked for me too. deleting that file.
     
  22. tamtaaduashvili11

    tamtaaduashvili11

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    hello ! when im activate new License it says :your license successfully activated but it doesnt shows Unity personal to unlock unity or button where we can return License or check for updates
     
  23. donutbedum

    donutbedum

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    WOW!! seriously i have been struggling and downloading the new versions of unity and reinstalling and going crazy but i did @APSchmidt said and now the editor actually starts
     
  24. Prez

    Prez

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    Thx a lot, u saved me for a lot of work
     
  25. halonight1159891

    halonight1159891

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    Hey, one of the reasons may be that Unity is connecting to the wrong internet adapter. Follow these instructions to fix the problem, it should hopefully work. upload_2021-2-3_18-29-2.png
     
    nasos_333 likes this.
  26. khaalid123

    khaalid123

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    May 10, 2021
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    hello ,
    my name is khalid , i downloaded unity 32 bit version < 5.6.7f1 > .
    when i want to activate my licence the loading is not completing , or i was promoting " some thing went wrong ".
     
  27. khaalid123

    khaalid123

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    is there is any solution
     
  28. khaalid123

    khaalid123

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  29. tekler

    tekler

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    you are a F***ing GOD, i was searching for that hours and hours
     
    Kirill2877 and Deleted User like this.
  30. ABerlemont

    ABerlemont

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    This !

    Thank youuuuuu
     
  31. Sera_Bear

    Sera_Bear

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    OMFG YOU JUST SAVED ME!!!!
     
  32. pintereliano

    pintereliano

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    Aug 11, 2021
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    Unity_lic.ulf file is not in this folder with me C:\ProgramData\Unity please help
     
  33. Deleted User

    Deleted User

    Guest

    Search for it in your system.
     
  34. kolbyson06

    kolbyson06

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    Sep 28, 2021
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    I Dont Have Program Data cus i dont have a pc please help
     
  35. Deleted User

    Deleted User

    Guest

    Quoting myself: