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Bug Failed to install Apple Silicon Unity on Unity Hub 3.4.1

Discussion in 'Unity Hub' started by goldsoul, Jan 8, 2023.

  1. goldsoul

    goldsoul

    Joined:
    May 1, 2022
    Posts:
    1
    I tried to install 2021.3.16f1 Apple silicon via Unity Hub. It would download the files, but it would fail to install the editor.
    upload_2023-1-8_19-27-43.png
    I tried to refresh it multiple times, but it wouldn't work.

    So I downloaded LTS Release 2021.16.f1 for MacOS ARM64 from the website, and registered it on Unity Hub. For some weird reason, it would register as Intel LTS?
    upload_2023-1-8_19-28-26.png

    When I tried to make a new project with this editor, it says the Project could not be opened.
    Below is the log.

    {"timestamp":"2023-01-08T11:26:14.656Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:26:14.682Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:26:14.682Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:26:14.683Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:26:14.701Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:26:14.701Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.237Z","level":"info","moduleName":"Installation Manager","message":"[ 'Starting installer of 2021.3.16f1-arm64' ]"}

    {"timestamp":"2023-01-08T11:27:34.240Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Retrying the installation of 2021.3.16f1-arm64.' ]"}

    {"timestamp":"2023-01-08T11:27:34.244Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Exiting from State: Failed. Event: RETRY' ]"}

    {"timestamp":"2023-01-08T11:27:34.246Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Transition to state \"install_validation\" on event \"RETRY\"' ]"}

    {"timestamp":"2023-01-08T11:27:34.249Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Entered State: install_validation' ]"}

    {"timestamp":"2023-01-08T11:27:34.251Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.260Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Executing the Install Validation Strategy...' ]"}

    {"timestamp":"2023-01-08T11:27:34.262Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Validating presence of an existing installation...' ]"}

    {"timestamp":"2023-01-08T11:27:34.262Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Verifying installation type: EDITOR' ]"}

    {"timestamp":"2023-01-08T11:27:34.262Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Verifying absence of an existing editor installation...' ]"}

    {"timestamp":"2023-01-08T11:27:34.267Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Existing Editor Installation Check: Passed' ]"}

    {"timestamp":"2023-01-08T11:27:34.268Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Validating destination path permission for access...' ]"}

    {"timestamp":"2023-01-08T11:27:34.271Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Destination Path check: Passed' ]"}

    {"timestamp":"2023-01-08T11:27:34.272Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Validating available disk space on the partition.' ]"}

    {"timestamp":"2023-01-08T11:27:34.272Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Required space: 2987878426 bytes / 2.78 GB...' ]"}

    {"timestamp":"2023-01-08T11:27:34.273Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Validating accessibility of installer...' ]"}

    {"timestamp":"2023-01-08T11:27:34.274Z","level":"info","moduleName":"Disk Validation Strategy","message":"[\n 'Verifying read and write accessibility to installer source path: /var/folders/wx/frhmhdss0sz_hpmj50jfsdfm0000gn/T/unityhub-a73c4120-8f46-11ed-aee0-2daf77525950/Unity-2021.3.16f1.pkg'\n]"}

    {"timestamp":"2023-01-08T11:27:34.274Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Installer Accessibility Check: Passed' ]"}

    {"timestamp":"2023-01-08T11:27:34.274Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Validating file integrity (checksum)..' ]"}

    {"timestamp":"2023-01-08T11:27:34.274Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Checksum value not supplied. Skipping Checksum' ]"}

    {"timestamp":"2023-01-08T11:27:34.274Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Checksum check: Passed' ]"}

    {"timestamp":"2023-01-08T11:27:34.274Z","level":"info","moduleName":"Disk Validation Strategy","message":"[ 'Overall validation result: Passed' ]"}

    {"timestamp":"2023-01-08T11:27:34.276Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Exiting from State: Validation. Event: VALIDATION_PASSED' ]"}

    {"timestamp":"2023-01-08T11:27:34.276Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Transition to state \"installation\" on event \"VALIDATION_PASSED\"' ]"}

    {"timestamp":"2023-01-08T11:27:34.277Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Entered State: installation' ]"}

    {"timestamp":"2023-01-08T11:27:34.279Z","level":"info","moduleName":"EditorInstallerWorkflow (2021.3.16f1-arm64)","message":"[ 'Starting the editor installation...' ]"}

    {"timestamp":"2023-01-08T11:27:34.291Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:27:34.291Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.291Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.305Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:27:34.305Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.332Z","level":"error","moduleName":"Installer: 2021.3.16f1-arm64","message":"[\n 'Installation failed. Reason: Error: Error while installing the editor 2021.3.16f1-arm64 : Error: Command failed: xar -xf \"/var/folders/wx/frhmhdss0sz_hpmj50jfsdfm0000gn/T/unityhub-a73c4120-8f46-11ed-aee0-2daf77525950/Unity-2021.3.16f1.pkg\" -C \"/Applications/Unity/Hub/Editor/2021.3.16f1/tmp\"\\n' +\n '/bin/sh: xar: command not found\\n'\n]"}

    {"timestamp":"2023-01-08T11:27:34.332Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Exiting from State: Installation. Event: ERROR' ]"}

    {"timestamp":"2023-01-08T11:27:34.332Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Transition to state \"install_failed\" on event \"ERROR\"' ]"}

    {"timestamp":"2023-01-08T11:27:34.332Z","level":"info","moduleName":"Installation Manager","message":"[ 'Update: install_failed' ]"}

    {"timestamp":"2023-01-08T11:27:34.333Z","level":"info","moduleName":"Installer: 2021.3.16f1-arm64","message":"[ 'Entered State: install_failed' ]"}

    {"timestamp":"2023-01-08T11:27:34.333Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.349Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:27:34.349Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.350Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:27:34.365Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:27:34.366Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:48.111Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:48.129Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:28:48.129Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:48.129Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:48.145Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:28:48.145Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:49.314Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'checkEntitlements: checking entitlements for: com.unity.editor.ui' ]"}

    {"timestamp":"2023-01-08T11:28:49.339Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully checked for entitlements request.' ]"}

    {"timestamp":"2023-01-08T11:28:49.347Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:49.347Z","level":"error","moduleName":"LocalProjectService","message":"[\n 'Error while opening a local new project: ',\n ProjectError\n at ProjectValidatorService.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/projectService/ProjectValidatorService.js:51:23)\n at Generator.next (<anonymous>)\n at fulfilled (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/projectService/ProjectValidatorService.js:5:58) {\n errorCode: 'ERROR.PROJECT.PATH_NOT_FOUND',\n projectName: undefined,\n projectVersion: undefined,\n projectArchitecture: undefined,\n projectPath: undefined\n }\n]"}

    {"timestamp":"2023-01-08T11:28:49.348Z","level":"error","moduleName":"LocalProjectService","message":"[\n 'Error while opening project: {\"code\":400,\"error\":{\"errorCode\":\"ERROR.PROJECT.PATH_NOT_FOUND\",\"projectName\":\"SteamAudio_Test_1\",\"projectVersion\":\"2021.3.16f1\",\"projectArchitecture\":\"x86_64\",\"projectPath\":\"/Users/daeyeongkwun/Documents/fydp/Steam Audio With Unity/SteamAudio_Test_1\"}}'\n]"}

    {"timestamp":"2023-01-08T11:28:49.363Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:28:49.363Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:49.363Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:28:49.380Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:28:49.380Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:29:52.469Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'checkEntitlements: checking entitlements for: com.unity.editor.ui' ]"}

    {"timestamp":"2023-01-08T11:29:52.487Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully checked for entitlements request.' ]"}

    {"timestamp":"2023-01-08T11:29:52.491Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:29:52.493Z","level":"error","moduleName":"LocalProjectService","message":"[\n 'Error while opening a local new project: ',\n ProjectError\n at ProjectValidatorService.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/projectService/ProjectValidatorService.js:51:23)\n at Generator.next (<anonymous>)\n at fulfilled (/Applications/Unity Hub.app/Contents/Resources/app.asar/build/main/services/projectService/ProjectValidatorService.js:5:58) {\n errorCode: 'ERROR.PROJECT.PATH_NOT_FOUND',\n projectName: undefined,\n projectVersion: undefined,\n projectArchitecture: undefined,\n projectPath: undefined\n }\n]"}

    {"timestamp":"2023-01-08T11:29:52.493Z","level":"error","moduleName":"LocalProjectService","message":"[\n 'Error while opening project: {\"code\":400,\"error\":{\"errorCode\":\"ERROR.PROJECT.PATH_NOT_FOUND\",\"projectName\":\"SteamAudio_Test_1\",\"projectVersion\":\"2021.3.16f1\",\"projectArchitecture\":\"x86_64\",\"projectPath\":\"/Users/daeyeongkwun/Documents/fydp/Steam Audio With Unity/SteamAudio_Test_1\"}}'\n]"}

    {"timestamp":"2023-01-08T11:29:52.510Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:29:52.510Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:29:52.511Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Get all entitlement groups' ]"}

    {"timestamp":"2023-01-08T11:29:52.528Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Successfully received all entitlement groups details' ]"}

    {"timestamp":"2023-01-08T11:29:52.528Z","level":"info","moduleName":"LicensingSdkService","message":"[ 'Received 1 entitlement groups' ]"}
     

    Attached Files:

    goldsoul, Jan 8, 2023
    #1
    ejx61s and runeb-crey like this.

  2. runeb-crey

    runeb-crey

    Joined:
    Jan 5, 2023
    Posts:
    1
    I am in same situation. New M1 MacBook on Ventura 13.1

    Simply. Not. Working.

    Please advice
     
    runeb-crey, Feb 2, 2023
    #2

  3. lemapp

    lemapp

    Joined:
    Mar 30, 2020
    Posts:
    26
    I'm stuck in the same boat as well for over 2 months. It's getting to be frustrating as I'm now 5 versions behind on the bug fixes on the LTS. I tried a command line install and I got the error, "installer: Error - Unity for Apple silicon can’t be installed on this computer." It's an M1 Mac, its very much Silicon.
     
    lemapp, Mar 19, 2023
    #3