Networking Failed to connect to core.cloud.unity3d.com port 443: Timed Out (Urgent!)

Failed to connect to core.cloud.unity3d.com port 443: Timed Out

1. What happened
I open Unity beta b20. I click on Services (mini cloud btn). I click "Refresh Access". It'll instantly say "Permissions Refreshed", but nothing happens. Few minutes later, it'll say "Timed Out" (see Title above). I have internet access or you wouldn't see this report

2. How we can reproduce it using the example you attached
See #1 - nothing special done.

-- You should not show permissions refreshed until it's ACTUALLY refreshed
-- Until actually refreshed, show a "Refreshing.." status txt
-- If timed out, and internet exists (ping Google's 8.8.8.8, not your own servers, in case they're down), show suggestions on what to do. In my case, I have no idea what to do except file a bug report.

GIF vid >> http://recordit.co/YyKrSGeoHy



I'd love a follow up how to fix this. I can't get in with my team

 

Hi Dylan!
The team chatted pretty extensively this morning. There are a couple things going on and all of them are "bad messaging" related. "Refresh access" has a slightly different function than what you were expecting, but that is again on us for not messaging appropriately.

Until we get better error messages, a work around for this scenario would be to Right Click>Reload the Services window. That will refresh the link to core.cloud.unity3d.com (as you were expecting the Refresh access button to do).

 

Hi - thanks for looking into this. Unfortunately, the issue persists. Upon right click>reload the services window, I experienced the same next steps. I still cannot get anything to work in regards to cloud services on this machine :/

 

Go ahead and submit a bug. Ping me the case # and we'll look into it further

Just checking, so please don't be offended, are you signed into the correct account? (Do you have more than one Unity account?)