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failed install of UnitySetup-Vuforia-AR-Support-for-Editor-2018.2-2018.3

Discussion in 'Vuforia' started by gxgpau, Jan 18, 2019.

  1. gxgpau

    gxgpau

    Joined:
    Jun 17, 2017
    Posts:
    3
    Hello,

    I kept on trying to update Vuforia with the UnitySetup-Vuforia-AR-Support-for-Editor-2018.2-2018.3.pkg
    Each time I try, the install failes after writing half the files.

    I attached the error I get from the installer.

    Need help.
     

    Attached Files:

  2. Bentoon

    Bentoon

    Joined:
    Apr 26, 2013
    Posts:
    98
    Me Toooo!
     
  3. meedabit

    meedabit

    Official Vuforia Employee Vuforia

    Joined:
    Dec 8, 2016
    Posts:
    266
    Hello,

    I believe I answered you both here: https://developer.vuforia.com/forum/unity/sdk-installation-failed

    To add onto those thoughts here, I'm wondering if you have multiple versions of Unity installed on your Mac? If so, during installation, you'll need to specify the exact path of the Unity installation: select "Customize" and change the Location to the desired folder. This only applies if your Unity Editor is *not* installed in /Applications/Unity/

    Thanks,
    Vuforia Engine Support
     
  4. system-idle

    system-idle

    Joined:
    Dec 13, 2013
    Posts:
    26
    I have multiple versions of Unity on Mac OS.
    Wanting to install UnitySetup-Vuforia-AR-Support-for-Editor-2017.4.27f1.pkg.
    Also tried UnitySetup-Vuforia-AR-Support-for-Editor-2019.1.10f1.pkg.
    When I select "Customize" I have no option to change install location?!
    Installer also jumps Destination Select step.
     

    Attached Files:

    Last edited: Jan 27, 2020
  5. system-idle

    system-idle

    Joined:
    Dec 13, 2013
    Posts:
    26
    Nothing?.. Really.. Tumbleweed...
     
  6. _naam

    _naam

    Joined:
    Dec 29, 2012
    Posts:
    2
    I may have a solution:

    The downloaded Vuforia installer package expects Unity to be installed into /Applications/Unity. Since we're all using Hub now, that most definitely won't work. And the package has a buggy Customize section, so no help there.

    What fixed it for me:

    - changed /Applications/Unity to /Applications/KAK (yes I was annoyed)
    - moved the required install of unity to the Applications folder (in my case 2019.1.3f1)
    - renamed that folder to "Unity"
    - ran the installer package
    - it vorks. Dance.
    - Replaced the folders to where they were afterwards, renaming them back to original.

    Obvs you don't want to do this with Unity or the Hub running.

    Hope that helps!
     
    fortinmike and SanderGoal043 like this.