Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. We have updated the language to the Editor Terms based on feedback from our employees and community. Learn more.
    Dismiss Notice
New Forum User Notice Update to the Unity Editor Software Terms

Bug Expired Unity Cloud iOS Setup certificate?

Discussion in 'Unity Build Automation' started by Toni_Doublet, Sep 15, 2022.

  1. Toni_Doublet

    Toni_Doublet

    Joined:
    Jan 18, 2013
    Posts:
    6
    Hi everyone,

    We're having issues with the Unity Cloud Build sharing system on iOS.
    On a new device, we attempted to install a cloud built application via QRCode.
    It then downloaded the UnitySetup profile. Unfortunately, we were unable to install that profile as its authenticity could not be verified.
    When hitting the "More details" button, we noticed *.cloud.unity3d.com is expired for two weeks as you can see on the attached screenshots.

    Anyone encountered the same problem?
    What can we do?

    Thanks in advance for your help!
     

    Attached Files:

    Toni_Doublet, Sep 15, 2022
    #1

  2. Barb-Unity

    Barb-Unity

    Unity Technologies

    Joined:
    Jul 2, 2019
    Posts:
    50
    Hi!

    Thank you for bringing this issue to our attention.

    We managed to reproduce this issue on our side, so our developers are currently investigating it. I see that you've also submitted a ticket, so you will be informed once there is any new information or a resolution.

    Cheers!
     
    Barb-Unity, Sep 20, 2022
    #2

  3. Toni_Doublet

    Toni_Doublet

    Joined:
    Jan 18, 2013
    Posts:
    6
    Many thanks for your feedback!
    Best!
     
    Toni_Doublet, Sep 21, 2022
    #3

  4. wrossmck-unity

    wrossmck-unity

    Unity Technologies

    Joined:
    Nov 9, 2021
    Posts:
    89
    Hi All,

    We think we fixed the expired certificate, but for reasons we don't quite understand the certificate is still showing up as "Not Verified".
     
    wrossmck-unity, Sep 21, 2022
    #4

  5. Toni_Doublet

    Toni_Doublet

    Joined:
    Jan 18, 2013
    Posts:
    6
    Hi!

    The profile is indeed no longer expired.
    However, we are still unable to get it installed on an iPhone 8 Plus as its authenticity cannot be verified.

    Thanks for your efforts!
     
    Toni_Doublet, Sep 22, 2022
    #5

  6. wrossmck-unity

    wrossmck-unity

    Unity Technologies

    Joined:
    Nov 9, 2021
    Posts:
    89
    OK we were worried that would continue to cause problems, we'll need to investigate this further to eventually get that verified.
     
    wrossmck-unity, Sep 27, 2022
    #6

  7. erisonve

    erisonve

    Joined:
    Dec 2, 2022
    Posts:
    1
    Any update on this ? I am facing the same issue
     
    erisonve, Dec 12, 2022
    #7

  8. chickgamestudios

    chickgamestudios

    Joined:
    Jan 12, 2023
    Posts:
    3
    Any update on this? same issue.

    I see that certificate expires: 25 September 2023
    DigiCert Expires: 8 March 2023

    but I still can't install
     
    chickgamestudios, Feb 25, 2023
    #8

  9. wrossmck-unity

    wrossmck-unity

    Unity Technologies

    Joined:
    Nov 9, 2021
    Posts:
    89
    wrossmck-unity, Mar 8, 2023
    #9

  10. ForeignMatter

    ForeignMatter

    Joined:
    Nov 5, 2015
    Posts:
    1
    I seem to be having the same issue still.

    IMG_0001.jpeg IMG_0002.jpeg IMG_0003.jpeg
     
    ForeignMatter, Nov 9, 2023
    #10