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Everyplay stopped working!

Discussion in 'Unity Everyplay' started by AndyNeoman, Sep 9, 2016.

  1. AndyNeoman

    AndyNeoman

    Joined:
    Sep 28, 2014
    Posts:
    938
    Hi all,

    we have had Everyplay in our app for a year with no issues but after adding google play services/admob and moving to unity version 5.4 from 5.35 it no longer appears.

    Any idea what has cause the problem. Share video screen does not pop up at all currently.

    Regards

    Andy
     
    AndyNeoman, Sep 9, 2016
    #1

  2. ullatussimo

    ullatussimo

    Unity Technologies

    Joined:
    Jun 16, 2015
    Posts:
    108
    Hello @AndyNeoman,

    Thanks for reaching out!

    Can you try clearing the app's cache in settings?
    If this does not help, one thing to test would also be to remove the Everyplay plugin altogether from the project and reimport it.

    If even this does not alleviate the situation, can you please send a support ticket to support@everyplay.com and include the following information:
    -Everyplay SDK version
    -Unity version
    -Client ID / Game ID
    -Play Services / Admob SDK version
    -Any other plugins you are using

    Cheers,
    Simo
     
    ullatussimo, Sep 14, 2016
    #2
    AndyNeoman likes this.