Everyplay crashes on Note Edge at launch

I'm having a problem that I can't seem to find any information about. I just today went to the Unity Asset Store and updated Everyplay, and am running Unity 5.0.2p1. But when I build the game I'm working on to my Samsung Galaxy Note Edge (the Sprint version with the Qualcomm Snapdragon 805 chip, not the Exynos Octa 7, running Android 5.0) it crashes at startup, I can't seem to find any kind of stack trace, but here's the log:

E/Zygote (19907): MountEmulatedStorage()
E/Zygote (19907): v2
I/SELinux (19907): Function: selinux_compare_spd_ram, SPD-policy is existed. and_ver=SEPF_SM-N915P_4.4.4 ver=A025
I/SELinux (19907): Function: selinux_compare_spd_ram , priority [2] , priority version is VE=SEPF_SM-N915P_5.0.1_0009
E/SELinux (19907): [DEBUG] get_category: variable seinfo: default sensitivity: NULL, cateogry: NULL
I/libpersona(19907): KNOX_SDCARD checking this for 10429
I/libpersona(19907): KNOX_SDCARD not a persona
I/ActivityManager( 1009): Start proc com.companyiworkfor.gameimworkingon for activity com.companyiworkfor.gameimworkingon/com.prime31.UnityPlayerNativeActivity: pid=19907 uid=10429 gids={50429, 9997, 3003, 1028, 1015} abi=armeabi-v7a
D/TimaKeyStoreProvider(19907): TimaSignature is unavailable
D/ActivityThread(19907): Added TimaKeyStore provider
D/ResourcesManager(19907): creating new AssetManager and set to /data/app/com.companyiworkfor.gameimworkingon-1/base.apk
W/ContextImpl(19907): Failed to ensure directory: /storage/extSdCard/Android/obb/com.companyiworkfor.gameimworkingon
W/ContextImpl(19907): Failed to ensure directory: /storage/extSdCard/Android/data/com.companyiworkfor.gameimworkingon/files
D/PowerManagerService( 1009): [api] acquire WakeLock flags=0x1a tag=Unity-StartupWakeLock uid=10429 pid=19907
W/ResourceType(19907): Invalid package identifier when getting bag for resource number 0x00000000
E/Prime31 (19907): no proxy class found for com.prime31.PlayGameServicesPlugin
I/Prime31 (19907): found Activity proxy class: class com.companyiworkfor.unityjavabridge.GcmBridge
D/Activity(19907): performCreate Call secproduct feature valuefalse
D/Activity(19907): performCreate Call debug elastic valuetrue
I/Timeline(19907): Timeline: Activity_idle id: android.os.BinderProxy@1ffd82b6 time:25697520
I/Adreno (19907): EGLInit: QTI Build: 03/02/15, 210b328, I0829b9e471, LA.BF.2.1.05.00.00.203.165
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (611)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (611)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (611)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (611)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (612)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (612)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (612)
I/Adreno (19907): GetNativeFormatFromQctPixelFormat: Invalid qct format (612)
I/Adreno (19907): Unknown config attribute query: 0x30e1
I/Adreno (19907): Unknown config attribute query: 0x30e2
D/Unity (19907): GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_sync GL_OES_vertex_half_float GL_OES_framebuffer_object GL_OES_rgb8_rgba8 GL_OES_compressed_ETC1_RGB8_texture GL_AMD_compressed_ATC_texture GL_KHR_texture_compression_astc_ldr GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_OES_texture_3D GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_QCOM_alpha_test GL_OES_depth24 GL_OES_packed_depth_stencil GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_EXT_sRGB GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_EXT_texture_type_2_10_10_10_REV GL_EXT_texture_sRGB_decode GL_OES_element_index_uint GL_EXT_copy_image GL_EXT_geometry_shader GL_EXT_tessellation_shader GL_OES_texture_stencil8 GL_EXT_shader_io_blocks GL_OES_shader_image_atomic GL_OES_sample_variables GL_EXT_texture_border_clamp GL_EXT_multisampled_render_to_texture GL_OES_shader_multisample_interpolation GL_EXT_texture_cube
D/Unity (19907): _map_array GL_EXT_draw_buffers_indexed GL_EXT_gpu_shader5 GL_EXT_robustness GL_EXT_texture_buffer GL_OES_texture_storage_multisample_2d_array GL_OES_sample_shading GL_OES_get_program_binary GL_EXT_debug_label GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_QCOM_tiled_rendering GL_ANDROID_extension_pack_es31a GL_EXT_primitive_bounding_box GL_OES_standard_derivatives GL_OES_vertex_array_object GL_EXT_disjoint_timer_query GL_KHR_debug GL_EXT_sRGB_write_control
W/libc (19907): pthread_create sched_setscheduler call failed: Operation not permitted
I/System.out(19907): (HTTPLog)-Static: isSBSettingEnabled false
I/System.out(19907): (HTTPLog)-Static: isShipBuild true
I/System.out(19907): (HTTPLog)-Thread-19721-5663169: SmartBonding Enabling is false, SHIP_BUILD is true, log to file is false, DBG is false
I/System.out(19907): (HTTPLog)-Static: isSBSettingEnabled false
W/ServiceManager( 1009): Permission failure: com.samsung.permission.SSENSOR_HRM_RAW_PPG from uid=10429 pid=19907
W/ServiceManager( 1009): Permission failure: com.samsung.permission.SSENSOR from uid=10429 pid=19907
W/ServiceManager( 1009): Permission failure: android.permission.BODY_SENSORS from uid=10429 pid=19907
I/System.out(19907): KnoxVpnUidStorageknoxVpnSupported API value returned is false
W/Unity (19907): The referenced script on this Behaviour is missing!
W/Unity (19907):
W/Unity (19907): (Filename: Line: 1713)
W/Unity (19907):
I/Everyplay(19907): Everyplay SDK build: 1332
I/Everyplay(19907): JNI_OnLoad done
D/OpenUDID(19907): Generating openUDID
D/OpenUDID(19907): D1:BD:C0:1E:4F:0F
W/ContextImpl(19907): Failed to ensure directory: /storage/extSdCard/Android/data/com.companyiworkfor.gameimworkingon/cache
W/ContextImpl(19907): Failed to ensure directory: /storage/extSdCard/Android/data/com.companyiworkfor.gameimworkingon/cache
W/ContextImpl(19907): Failed to ensure directory: /storage/extSdCard/Android/data/com.companyiworkfor.gameimworkingon/cache
W/ContextImpl(19907): Failed to ensure directory: /storage/extSdCard/Android/data/com.companyiworkfor.gameimworkingon/cache
D/PowerManagerService( 1009): [api] release WakeLock flags=0x1a tag=Unity-StartupWakeLock uid=10429 pid=19907 (0x0)
W/AudioCapabilities(19907): Unsupported mime audio/evrc
W/AudioCapabilities(19907): Unsupported mime audio/qcelp
W/VideoCapabilities(19907): Unrecognized profile 2130706433 for video/avc
W/AudioCapabilities(19907): Unsupported mime audio/mpeg-L1
W/AudioCapabilities(19907): Unsupported mime audio/mpeg-L2
W/AudioCapabilities(19907): Unsupported mime audio/x-ms-wma
W/AudioCapabilities(19907): Unsupported mime audio/x-ima
W/AudioCapabilities(19907): Unsupported mime audio/amr-wb-plus
W/AudioCapabilities(19907): Unsupported mime audio/qcelp
W/AudioCapabilities(19907): Unsupported mime audio/evrc
W/VideoCapabilities(19907): Unsupported mime video/wvc1
W/VideoCapabilities(19907): Unsupported mime video/x-ms-wmv
W/VideoCapabilities(19907): Unrecognized profile/level 32768/2 for video/mp4v-es
W/VideoCapabilities(19907): Unsupported mime video/wvc1
W/VideoCapabilities(19907): Unsupported mime video/x-ms-wmv
W/VideoCapabilities(19907): Unsupported mime video/x-ms-wmv7
W/VideoCapabilities(19907): Unsupported mime video/x-ms-wmv8
W/VideoCapabilities(19907): Unsupported mime video/mp43
W/VideoCapabilities(19907): Unsupported mime video/sorenson
W/VideoCapabilities(19907): Unsupported mime video/mp4v-esdp
I/System.out(19907): Thread-19730(ApacheHTTPLog):Reading from variable values from setDefaultValuesToVariables
I/System.out(19907): Thread-19729(ApacheHTTPLog):Reading from variable values from setDefaultValuesToVariables
I/System.out(19907): Thread-19730(ApacheHTTPLog):isSBSettingEnabled false
I/System.out(19907): Thread-19730(ApacheHTTPLog):isShipBuild true
I/System.out(19907): Thread-19730(ApacheHTTPLog):SmartBonding Enabling is false, SHIP_BUILD is true, log to file is false, DBG is false
I/VideoCapabilities(19907): Unsupported profile 4 for video/mp4v-es
I/Unity (19907): Running on device
I/Unity (19907):
I/Unity (19907): (Filename: ./artifacts/generated/common/runtime/UnityEngineDebug.gen.cpp Line: 56)
I/Unity (19907):
D/PowerManagerService( 1009): [api] acquire WakeLock flags=0x1a tag=Unity-VideoPlayerWakeLock uid=10429 pid=19907
I/Everyplay(19907): com.everyplay.Everyplay.encoding.a.b() (line:-1) :: Multiple video codecs found for video/avc: [OMX.qcom.video.encoder.avc, OMX.google.h264.encoder]
W/VideoCapabilities(19907): Unrecognized profile 2130706433 for video/avc
W/Everyplay(19907): com.everyplay.Everyplay.encoding.a.a() (line:-1) :: CodecProfileLevel unknown, falling to default
I/Everyplay(19907): com.everyplay.Everyplay.encoding.a.b() (line:-1) :: Multiple video codecs found for video/mp4v-es: [OMX.qcom.video.encoder.mpeg4, OMX.google.mpeg4.encoder]
I/VideoCapabilities(19907): Unsupported profile 4 for video/mp4v-es
I/Everyplay(19907): com.everyplay.Everyplay.encoding.a.b() (line:-1) :: Codec query took 206 ms
I/MediaPlayer(19907): Need to enable context aware info
V/MediaPlayer-JNI(19907): native_setup
V/MediaPlayer(19907): constructor
V/MediaPlayer(19907): setListener
E/MediaPlayer-JNI(19907): QCMediaPlayer mediaplayer NOT present
V/MediaPlayer-JNI(19907): setDataSourceFD: fd 61
V/MediaPlayer(19907): setDataSource(61, 22004932, 809243)
V/MediaPlayerService( 354): Create new client(18) from pid 19907, uid 10429,
V/MediaPlayer(19907): message received msg=8, ext1=0, ext2=0
V/MediaPlayer(19907): notify(8, 0, 0) callback on disconnected mediaplayer
V/AwesomePlayer( 354): Current Contet PID : 19907
V/MediaPlayer(19907): setVideoSurfaceTexture
V/MediaPlayer-JNI(19907): setAudioStreamType: 3
V/MediaPlayer(19907): MediaPlayer::setAudioStreamType
V/MediaPlayer(19907): setVideoSurfaceTexture
V/MediaPlayer(19907): prepare
I/System.out(19907): AsyncTask #3 calls detatch()
I/System.out(19907): AsyncTask #2 calls detatch()
V/MediaPlayer(19907): message received msg=5, ext1=800, ext2=480
V/MediaPlayer(19907): New video size 800 x 480
V/MediaPlayer(19907): callback application
V/MediaPlayer(19907): back from callback
V/MediaPlayer(19907): message received msg=1, ext1=0, ext2=0
V/MediaPlayer(19907): prepared
V/MediaPlayer(19907): signal application thread
V/MediaPlayer(19907): callback application
V/MediaPlayer(19907): back from callback
V/MediaPlayer(19907): prepare complete - status=0
E/MediaPlayer(19907): Should have subtitle controller already set
V/MediaPlayer-JNI(19907): seekTo: 0(msec)
V/MediaPlayer(19907): seekTo 0
V/MediaPlayer(19907): message received msg=4, ext1=0, ext2=0
V/MediaPlayer(19907): Received seek complete
V/MediaPlayer(19907): All seeks complete - return to regularly scheduled program
V/MediaPlayer(19907): callback application
V/MediaPlayer(19907): back from callback
V/MediaPlayer(19907): message received msg=200, ext1=3, ext2=0
W/MediaPlayer(19907): info/warning (3, 0)
V/MediaPlayer(19907): callback application
V/MediaPlayer(19907): back from callback
E/MediaPlayer(19907): Should have subtitle controller already set
V/MediaPlayer-JNI(19907): isPlaying: 0
W/MediaPlayer(19907): this is IMEDIA_PLAYER_VIDEO_EXIST
I/MediaPlayer(19907): sendBroadcast android.media.IMediaPlayer.videoexist
V/MediaPlayer-JNI(19907): start
V/MediaPlayer(19907): start
V/MediaPlayer-JNI(19907): getCurrentPosition: 0 (msec)
V/MediaPlayer-JNI(19907): isPlaying: 1
V/MediaPlayer(19907): message received msg=6, ext1=0, ext2=0
V/MediaPlayer(19907): Received MEDIA_STARTED
V/MediaPlayer(19907): callback application
V/MediaPlayer(19907): back from callback
V/MediaPlayer-JNI(19907): getCurrentPosition: 0 (msec)
V/MediaPlayer-JNI(19907): isPlaying: 1
I/System.out(19907): AsyncTask #5 calls detatch()
I/System.out(19907): AsyncTask #4 calls detatch()
D/EveryplayServer(19907): Device settings query, debug response:
D/EveryplayServer(19907): Device calling home (build 1332). samsung / SM-N915P / 5.0.1 / APQ8084 / samsung/tbltespr/tbltespr:5.0.1/LRX22C/N915PVPU2BOC8:user/release-keys
D/EveryplayServer(19907): H.264 codecs: [OMX.qcom.video.encoder.avc, OMX.google.h264.encoder]
D/EveryplayServer(19907): MPEG4 codecs: [OMX.qcom.video.encoder.mpeg4, OMX.google.mpeg4.encoder]
D/EveryplayServer(19907): AAC codecs: [OMX.google.aac.encoder]
D/EveryplayServer(19907): Device settings OK
I/System.out(19907): AsyncTask #5 calls detatch()
I/System.out(19907): AsyncTask #5 calls detatch()
I/System.out(19907): AsyncTask #5 calls detatch()
I/System.out(19907): AsyncTask #5 calls detatch()
V/MediaPlayer(19907): message received msg=2, ext1=0, ext2=0
V/MediaPlayer(19907): playback complete
V/MediaPlayer(19907): callback application
V/MediaPlayer(19907): back from callback
V/MediaPlayer(19907): message received msg=7, ext1=0, ext2=0
V/MediaPlayer-JNI(19907): pause
V/MediaPlayer(19907): pause
V/MediaPlayer(19907): unrecognized message: (7, 0, 0)
V/MediaPlayer(19907): callback application
V/MediaPlayer-JNI(19907): getCurrentPosition: 5534 (msec)
V/MediaPlayer(19907): back from callback
V/MediaPlayer-JNI(19907): release
V/MediaPlayer(19907): setListener
V/MediaPlayer(19907): disconnect
V/MediaPlayerService( 354): disconnect(18) from pid 19907
V/MediaPlayer(19907): destructor
V/MediaPlayer(19907): disconnect
V/MediaPlayerService( 354): Client(18) destructor pid = 19907
V/MediaPlayerService( 354): disconnect(18) from pid 19907
W/MediaPlayer(19907): mediaplayer went away with unhandled events
D/PowerManagerService( 1009): [api] release WakeLock flags=0x1a tag=Unity-VideoPlayerWakeLock uid=10429 pid=19907 (0x0)
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
I/Unity (19907): Skipped frame because GfxDevice is in invalid state (device lost)
I/Unity (19907):
I/Unity (19907): (Filename: Line: 1592)
I/Unity (19907):
E/Unity (19907): You are trying to load data from a www stream which had the following error when downloading.
E/Unity (19907): java.io.FileNotFoundException: assets/Bundles/Bundles
E/Unity (19907):
E/Unity (19907): (Filename: Line: 253)
E/Unity (19907):
F/libc (19907): Fatal signal 11 (SIGSEGV), code 2, fault addr 0xb3801ff8 in tid 19968 (UnityMain)
I/DEBUG (29171): pid: 19907, tid: 19968, name: UnityMain >>> com.companyiworkfor.gameimworkingon <<<
E/ (29171): !@dumpstate -k -t -z -d -o /data/log/dumpstate_app_native -m 19907
W/AudioTrack(19907): releaseBuffer() track 0xaf128080 disabled due to previous underrun, restarting
I/Choreographer(19907): Skipped 1187 frames! The application may be doing too much work on its main thread.
I/ActivityManager( 1009): Process com.companyiworkfor.gameimworkingon (pid 19907)(adj 9) has died(124,342)
I/Zygote ( 389): Process 19907 exited due to signal (11)


This build does work fine on all other devices I've tried. Even a similar Samsung Galaxy Note 4 (Verizon Qualcomm chip (I'm pretty sure)) but that was running Android 4.4.4.

Any help would be appreciated.

Thanks,

James

 

Hi @jkrantz

Thanks for reaching out! This is a known issue and we are working on this.
Please be patient and hopefully we can find a solution soon.

Thanks!
Surath

 

The same problem here. Everyplay crashing on all Note4 devices on lolipop. UNity version 4.6.5.

Hope you guys find solution fast. Thanks!

 

Experiencing the same problem here with Unity 5.0.2f1 and Note 4 Lollipop

 

With the lastest update this problem has been solved, thanks for the quick fix .

 

Hi,

Yes, that's right!

Sorry for the delay, it took some time to get a proper version of Galaxy Note 4 to our test rig (it seems there are 2-3 different versions of Note 4 in the market globally).
Galaxy Note 4 support is now fixed with the latest 1970-1350 release.

Additionally, we've added a new failsafe mode handling, so if we suspect that a crash was caused by us during the early initialization of the app, we're disabling the recording support.

Thanks for your patience!

Cheers
Surath

 

I can confirm this was fixed as well. Thanks!

 

Hi,

Thanks for confirming @qwiboo !

Cheers
Surath

 

I'm getting a similiar crash on my Moto G.
It only happens first time with release build, development build is ok.

Here it's when app crashes:
libc(21053): Fatal signal 11 (SIGSEGV), code 1, fault addr 0x3f8ccccd in tid 21084 (FMODAudioDevice)

Next time app starts, Everyplay never set IsRecordingSupported() to true. Should I ignore that checking and go ahead to recording?

Thanks

 

@surathunity3d I have exactly same problem like @ottolb , but with Lenovo Tab. First time crash only. I have latest SDK from Asset Store. Any tips? Unity 5.2.3p3

 

Thanks as soon as I test on device I'll post here the results.