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Everyplay and Amazon issue

Discussion in 'Unity Everyplay' started by ababab5, Mar 26, 2015.

  1. ababab5

    ababab5

    Joined:
    Apr 15, 2014
    Posts:
    508
    Hi,

    Amazon validation team send me this issue :

    Observation:- Bad UI : Steps to Reproduce: 1. Install and launch the app. 2.Play and complete the game. 3. Tap on "Share " 4. Enter the credentials for facebook. 5. Post anything and try to play the video which is shared. Actual Result: "Video plays in bad graphics". Expected Result:Video should not display bad graphics, video should be properly.



    Any idea to fix this ?


    Thanks !

    Best regards,

    AB
     
    ababab5, Mar 26, 2015
    #1

  2. surathunity3d

    surathunity3d

    Unity Technologies

    Joined:
    Sep 30, 2014
    Posts:
    128
    Hi @ababab5

    That's a great report from Amazon!
    Unfortunately, we are not officially support Kindle devices or Amazon as a platform.
    So, there is no fix for this really. From your end, you should not consider Everyplay for Amazon/Kindle devices.

    Cheers
    Surath
     
    surathunity3d, Mar 26, 2015
    #2

  3. ababab5

    ababab5

    Joined:
    Apr 15, 2014
    Posts:
    508
    Thanks for your answer !

    Amazon are awesome for our feedbacks. And this with just 2 hours ...


    But the method EveryplayIsReady (or something like that) should handle this , no ?
     
    ababab5, Mar 26, 2015
    #3

  4. surathunity3d

    surathunity3d

    Unity Technologies

    Joined:
    Sep 30, 2014
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    We are not checking or blacklisting Kindle or other another devices which support Amazon.
    We are aware that some Kindle devices can run Everyplay, however, officially we are not supporting Amazon at the moment. So we don't do any checks.

    Hope this helps!

    Cheers
    Surath
     
    surathunity3d, Mar 27, 2015
    #4

  5. ababab5

    ababab5

    Joined:
    Apr 15, 2014
    Posts:
    508
    Hi,

    Thanks for your help.

    Do you plan to support Amazon a day ?

    It's pretty huge in the US, and the revenue is near (and sometimes better) than iOS ...

    And is there an issue to detect this in code ?

    Thanks !
     
    ababab5, Mar 27, 2015
    #5

  6. surathunity3d

    surathunity3d

    Unity Technologies

    Joined:
    Sep 30, 2014
    Posts:
    128
    Sorry, I don't understand your question.
     
    surathunity3d, Mar 27, 2015
    #6

  7. ababab5

    ababab5

    Joined:
    Apr 15, 2014
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    508
    Sorry, typo : is there a way to detect Amazon devices in code ? (like iOS and android .. )
     
    ababab5, Mar 27, 2015
    #7

  8. surathunity3d

    surathunity3d

    Unity Technologies

    Joined:
    Sep 30, 2014
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    128
    The methods Build.Model() returns name of the product eg: "KindleFire"
    Build.Manufacturer() returns manufacturer of the device eg: "Amazon"
    This should help you to identify whether the device is an Amazon device or not, in which case, you should not enable Everyplay.

    NOTE: The strings could be different case. So maybe, you should consider to lowercase before comparing. - android.os.Build.Model.toLowerCase()
     
    surathunity3d, Mar 28, 2015
    #8

  9. kenny21

    kenny21

    Joined:
    Jun 16, 2015
    Posts:
    1
    Actually, some apps come with every play and you can film and post that game only. Unless you download another game with every play.
    I hope that helped you.
     
    kenny21, Jun 16, 2015
    #9

  10. surathunity3d

    surathunity3d

    Unity Technologies

    Joined:
    Sep 30, 2014
    Posts:
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    Those are the apps where the developer forgot to disable Everyplay for Amazon platform. We don't officially support Kindle/Amazon.
     
    surathunity3d, Jun 17, 2015
    #10