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Every project informations was reseted

Discussion in 'Unity Analytics' started by hakankaraduman, Feb 24, 2015.

  1. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    352
    For the last few hours, all I see in the dashboard is zero. Every information on every project is zeroed out.
     
    hakankaraduman, Feb 24, 2015
    #1

  2. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    630
    I've done a quick check on several of your projects. They all look fine to me so far (by "fine" I mean I can see data in the Metric Monitor graphs). Try, in the following order:
    • Logging out/in
    • Clearing your browser cache
    • Trying a different browser.
    Please let me know which if any of these is successful. If the problem persists, we'll dig deeper.
     
    marc_tanenbaum, Feb 24, 2015
    #2

  3. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    352
    Thanks , now I can see metric monitor graphs. But It was nice to look for DAU info for all project at once on the Project screen. It's still zero for all.
     
    hakankaraduman, Feb 24, 2015
    #3

  4. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    630
    Ah, I see what you mean, now. Yes, that does seem to be a problem. I'll investigate and let you know what I discover.

    [EDIT] We have a working theory as to what's causing this. Working on a fix.[/EDIT]
     
    Last edited: Feb 24, 2015
    marc_tanenbaum, Feb 24, 2015
    #4
    hakankaraduman likes this.

  5. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    630
    Looks like it's up and running again. Thanks for your patience!
     
    marc_tanenbaum, Feb 25, 2015
    #5
    hakankaraduman likes this.

  6. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    352
    Thank you for the quick response and fix. Have a good day!
     
    hakankaraduman, Feb 25, 2015
    #6