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Every project informations was reseted

Discussion in 'Unity Analytics' started by hakankaraduman, Feb 24, 2015.

  1. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    353
    For the last few hours, all I see in the dashboard is zero. Every information on every project is zeroed out.
     
  2. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    637
    I've done a quick check on several of your projects. They all look fine to me so far (by "fine" I mean I can see data in the Metric Monitor graphs). Try, in the following order:
    • Logging out/in
    • Clearing your browser cache
    • Trying a different browser.
    Please let me know which if any of these is successful. If the problem persists, we'll dig deeper.
     
  3. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    353
    Thanks , now I can see metric monitor graphs. But It was nice to look for DAU info for all project at once on the Project screen. It's still zero for all.
     
  4. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    637
    Ah, I see what you mean, now. Yes, that does seem to be a problem. I'll investigate and let you know what I discover.

    [EDIT] We have a working theory as to what's causing this. Working on a fix.[/EDIT]
     
    Last edited: Feb 24, 2015
    hakankaraduman likes this.
  5. marc_tanenbaum

    marc_tanenbaum

    Unity Technologies

    Joined:
    Oct 22, 2014
    Posts:
    637
    Looks like it's up and running again. Thanks for your patience!
     
    hakankaraduman likes this.
  6. hakankaraduman

    hakankaraduman

    Joined:
    Aug 27, 2012
    Posts:
    353
    Thank you for the quick response and fix. Have a good day!