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Question Error with installation Unity by UnityHub after reinstall Windows

Discussion in 'Unity Hub' started by chipenstain, Feb 11, 2022.

  1. chipenstain

    chipenstain

    Joined:
    May 13, 2019
    Posts:
    7
    Hi everyone!

    After reinstallation of Windows 11, there was a problem with Unity Hub: when trying to install any editor:
    Install failed: installation failed
    When press retry:
    Install failed: verification failed

    I tried to run as administrator / clean the cache / registry / temporary files / install other versions / from under the release and beta versions of the hub.

    What is interesting: the Hub installs the editor, successfully, but after installation, the editor installation stage continues to hang in the hub for a couple of hours, after which it writes this error.
    Moreover, if I restart the hub, it starts to see the editor and work normally with it.
    But because of this, it is impossible to install any other modules...

    install-log.json:
    https://pastebin.com/FSYKrRwN

    How this can be fixed, or how I can manually download & install modules to editor?
     
    chipenstain, Feb 11, 2022
    #1

  2. chipenstain

    chipenstain

    Joined:
    May 13, 2019
    Posts:
    7
    He started installing editor 2020. But 2021 and above, the error is the same. It refuses to install even though the editor is installed...
    The difference in the logs is only in these lines:
    2020
    {"timestamp":"2022-02-11T17:29:47.813Z","level":"info","moduleName":"InstallerWinProcess","message":"[\n 'Creating modules.json file at: C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.3.28f1\\\\modules.json'\n]"}
    {"timestamp":"2022-02-11T19:18:07.609Z","level":"info","moduleName":"InstallerWinProcess","message":"[ 'trying to connect to the ipc server' ]"}
    {"timestamp":"2022-02-11T19:18:07.610Z","level":"debug","moduleName":"UnityIPCClient","message":"[ 'connecting to IPC Server Unity-hubInstallServer' ]"}
    2021
    {"timestamp":"2022-02-12T00:15:53.091Z","level":"debug","moduleName":"UnityIPCClient","message":"[ 'disconnected from Unity-hubInstallServer' ]"}

    That is, for some reason he does not connect to his ipc server.
    I fixed the installation error by transferring the modules.json file from 2020.

    But as a solution, it’s not good (and I’m not sure that it will download modules from 2021 version in this case, is that so? )

    install-log.json:
    https://pastebin.com/PB5zqHRa
     
    chipenstain, Feb 12, 2022
    #2