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Question ERROR: Unable to activate legacy license

Discussion in 'Unity Build Automation' started by ketuka, Dec 16, 2022.

  1. ketuka

    ketuka

    Joined:
    Nov 1, 2021
    Posts:
    9
    An error occured while sending request to http://services.pool.unity3d.com:8178/v1/license/floating: nodename nor servname provided, or not known
    2: [2022-12-16T19:19:49.632Z] - 7.2.4.2.4.2 - WARN: Failed to acquire pooled license. Falling back to legacy
    3: [2022-12-16T19:20:19.390Z] - 7.2.4.2.4.2 - ERROR: Unable to activate legacy license
    4: Finished: FAILURE
     
    ketuka, Dec 16, 2022
    #1
    sarebots2 and ooxcit like this.

  2. sarebots2

    sarebots2

    Joined:
    Jul 4, 2016
    Posts:
    32
    I'm getting the same error. Did you find a solution?
     
    sarebots2, Dec 21, 2022
    #2

  3. Benjamin-Gooding

    Benjamin-Gooding

    Unity Technologies

    Joined:
    Apr 12, 2022
    Posts:
    242
    Please open up a support ticket by going to the Unity Dashboard for your project then go to DevOps -> Cloud Build -> Help & Support -> File a Ticket.

    We will want to see more details on these failed builds so we can identify why there are issues activating Unity licenses on the machines.
     
    Benjamin-Gooding, Dec 21, 2022
    #3

  4. sarebots2

    sarebots2

    Joined:
    Jul 4, 2016
    Posts:
    32
    Tried building again and the problem went away for me.
     
    sarebots2, Dec 22, 2022
    #4
    Benjamin-Gooding and ketuka like this.