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ERROR: Requested BVR version not available.

Discussion in 'Unity Build Automation' started by dirty-rectangle, Jul 21, 2020.

  1. dirty-rectangle

    dirty-rectangle

    Joined:
    Apr 23, 2015
    Posts:
    78
    This fatal error started occurring about five hours ago in all of our cloud build projects.

    1: Running Prebuild steps
    2: In quiet period, build will start momentarily...
    3: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    4: Successfully uninstalled bvr-2.0.9
    5: Successfully uninstalled bvr-3.0.13
    6: Successfully uninstalled bvr-3.0.25
    7: Successfully uninstalled bvr-3.0.35
    8: Successfully uninstalled bvr-3.0.56
    9: Removing bvr
    10: Removing bvr_runner
    11: Successfully uninstalled bvr-3.0.71
    12: Before retry #1: sleeping 5.0 seconds
    13: Before retry #2: sleeping 10.0 seconds
    14: Before retry #3: sleeping 20.0 seconds
    15: Before retry #4: sleeping 40.0 seconds
    16: Before retry #5: sleeping 80.0 seconds
    17: Retries exhausted
    18: ERROR: Requested BVR version not available.
    19: Build step 'Execute shell' marked build as failure
    20: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    21: postbuildstatus finished successfully.
    22: postbuildsteps finished successfully
    23: Finished: FAILURE
     
    crekri, kritikos, andersemil and 5 others like this.
  2. codematic

    codematic

    Joined:
    Feb 26, 2017
    Posts:
    12
    Yeah, got the same
     
  3. jasonursaleo

    jasonursaleo

    Joined:
    Aug 16, 2019
    Posts:
    3
    I'm seeing this as well.
     
  4. andersemil

    andersemil

    Joined:
    Feb 2, 2015
    Posts:
    112
  5. andreyakladov

    andreyakladov

    Joined:
    Nov 11, 2016
    Posts:
    29
    Same here
     
  6. Sindbad-von-See

    Sindbad-von-See

    Joined:
    Jun 23, 2020
    Posts:
    4
    got the same o_O
     
  7. legalradiation

    legalradiation

    Joined:
    Dec 14, 2016
    Posts:
    1
    Same issue
     
  8. szymongsetapp

    szymongsetapp

    Joined:
    Mar 3, 2020
    Posts:
    3
  9. unity_45y2YK0_r_f0eQ

    unity_45y2YK0_r_f0eQ

    Joined:
    Apr 12, 2019
    Posts:
    4
    Same issue here
     
  10. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    460
    Thank you for raising the alarm. We have now tracked this down to an issue with one of our datacenters and the team are investigating. Please bear with me and I will update you with resolution progress on this thread.

    Apologies for the inconvenience this has caused.
     
    oatsbarley and Deleted User like this.
  11. ollieblanks

    ollieblanks

    Unity Technologies

    Joined:
    Aug 21, 2017
    Posts:
    460
    Thank you all for your patience on this.

    The Dev Ops team have identified the cause and rolled back the problematic changes on our EU facility. This issue should no longer be present.

    Apologies for the service disruption. Happy building everyone.
     
    zaighamraza and awallick-sd like this.
  12. mboog12

    mboog12

    Joined:
    Oct 4, 2011
    Posts:
    91
    Still present for me, 2 builds from 2 apps fail with this log

    1: ERROR: While executing gem ... (NoMethodError)
    2: ERROR: While executing gem ... (NoMethodError)
    3: ERROR: While executing gem ... (NoMethodError)
    4: ERROR: While executing gem ... (NoMethodError)
    5: ERROR: While executing gem ... (NoMethodError)
    6: ERROR: While executing gem ... (NoMethodError)
    7: ERROR: Requested BVR version not available.
    8: Finished: FAILURE
     
  13. Meatloaf4

    Meatloaf4

    Joined:
    Jul 30, 2013
    Posts:
    183
    Yup seeing this as well!
     
  14. pixorbigames

    pixorbigames

    Joined:
    Aug 29, 2020
    Posts:
    1
    1: Running Prebuild steps
    2: In quiet period, build will start momentarily...
    3: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    4: Successfully uninstalled bvr-2.0.9
    5: Successfully uninstalled bvr-3.0.13
    6: Successfully uninstalled bvr-3.0.25
    7: Successfully uninstalled bvr-3.0.35
    8: Successfully uninstalled bvr-3.0.56
    9: Successfully uninstalled bvr-3.0.71
    10: Removing bvr
    11: Removing bvr_runner
    12: Successfully uninstalled bvr-3.0.90
    13: ERROR: While executing gem ... (NoMethodError)
    14: undefined method `satisfied_by?' for nil:NilClass
    15: Before retry #1: sleeping 5.0 seconds
    16: ERROR: While executing gem ... (NoMethodError)
    17: undefined method `satisfied_by?' for nil:NilClass
    18: Before retry #2: sleeping 10.0 seconds
    19: ERROR: While executing gem ... (NoMethodError)
    20: undefined method `satisfied_by?' for nil:NilClass
    21: Before retry #3: sleeping 20.0 seconds
    22: ERROR: While executing gem ... (NoMethodError)
    23: undefined method `satisfied_by?' for nil:NilClass
    24: Before retry #4: sleeping 40.0 seconds
    25: ERROR: While executing gem ... (NoMethodError)
    26: undefined method `satisfied_by?' for nil:NilClass
    27: Before retry #5: sleeping 80.0 seconds
    28: ERROR: While executing gem ... (NoMethodError)
    29: undefined method `satisfied_by?' for nil:NilClass
    30: Retries exhausted
    31: ERROR: Requested BVR version not available.
    32: Build failed. Please check the log for further details.
    33: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    34: Finished: FAILURE
     
  15. victorw

    victorw

    Joined:
    Sep 14, 2016
    Posts:
    459
    This should be resolved now, we had a temporary outage due to one of our dependencies pushing out a broken version but I was able to lock us to an earlier version and am now creating a workaround.
     
    Haze-Games likes this.
  16. Haze-Games

    Haze-Games

    Joined:
    Mar 1, 2015
    Posts:
    189
    Cool! I'm having this issue as well. Waiting for a fix :)

    Thanks!
    Charles
     
  17. Sachin_Nimse

    Sachin_Nimse

    Joined:
    Sep 11, 2020
    Posts:
    1
    I'm having this issue as well. Waiting for a fix.
     
  18. gcortier

    gcortier

    Joined:
    Oct 21, 2019
    Posts:
    2
    The same here !
     
  19. michaelliveplay

    michaelliveplay

    Joined:
    Nov 8, 2019
    Posts:
    2
    Same! No Android build works at all.
     
  20. DriesVienne

    DriesVienne

    Joined:
    Jun 22, 2013
    Posts:
    27
    We're seeing this as well
     

    Attached Files:

  21. developerarreterra

    developerarreterra

    Joined:
    Oct 8, 2018
    Posts:
    17
    We're experiencing this issue as well
     
    Immu likes this.
  22. CengageJermAker

    CengageJermAker

    Joined:
    Nov 29, 2017
    Posts:
    9
  23. robfracture

    robfracture

    Joined:
    Apr 4, 2018
    Posts:
    2
  24. frankadoriv

    frankadoriv

    Joined:
    Jul 19, 2017
    Posts:
    14
    Still fried, i cant build for android
     
  25. Immu

    Immu

    Joined:
    Jun 18, 2013
    Posts:
    240
    Paid Cloud subscription *cough*
    (along with others issues like "! checkout failed. Error During Plastic Checkout: Failed to Update")...
     
    Last edited: Jun 4, 2021
  26. Hosnkobf

    Hosnkobf

    Joined:
    Aug 23, 2016
    Posts:
    1,096
    same

    Edit: second trial of building worked
     
    Last edited: Jun 4, 2021
    Mishganches likes this.
  27. Mishganches

    Mishganches

    Joined:
    Mar 23, 2014
    Posts:
    31
    We have the same issue.
     
  28. team_unity373

    team_unity373

    Joined:
    Mar 12, 2021
    Posts:
    2
    We have the same issue
     
  29. Yaroslav_Vorozhbyt

    Yaroslav_Vorozhbyt

    Joined:
    Jul 23, 2018
    Posts:
    3
  30. UnityPeterD

    UnityPeterD

    Unity Technologies

    Joined:
    Nov 5, 2019
    Posts:
    64
    Hi everyone,

    Thank you for reporting this issue.

    Our Cloud Build Team has tracked down the problem and rolled back the changes that caused it. You should no longer be seeing this error this morning but please let me know if it persists.

    Apologies again for any inconvenience and disruption.
     
  31. luktus

    luktus

    Joined:
    Nov 28, 2013
    Posts:
    7
    Same issue


    55: Before retry #5: sleeping 80.0 seconds
    56: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    57: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    58: ERROR: While executing gem ... (Gem::RemoteFetcher::FetchError)
    59: bad response Gateway Error 502 (https://rubygems.org/quick/Marshal.4.8/aws-sdk-s3-1.27.0.gemspec.rz)
    60: Retries exhausted
    61: ERROR: Requested BVR version not available.
    62: Build failed. Please check the log for further details.
    63: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    64: Finished: FAILURE
     
  32. Plaximo

    Plaximo

    Joined:
    Oct 26, 2016
    Posts:
    8
    The error came back for us. For iOS and Android. On friday the issue was only Android.

    1: Running Prebuild steps
    2: In quiet period, build will start momentarily...
    3: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    4: Successfully uninstalled bvr-2.0.9
    5: Successfully uninstalled bvr-3.0.13
    6: Successfully uninstalled bvr-3.0.25
    7: Successfully uninstalled bvr-3.0.35
    8: Successfully uninstalled bvr-3.0.56
    9: Successfully uninstalled bvr-3.0.71
    10: Successfully uninstalled bvr-3.0.90
    11: Successfully uninstalled bvr-3.5.1
    12: Removing bvr
    13: Removing bvr_runner
    14: Successfully uninstalled bvr-3.5.4
    15: ERROR: While executing gem ... (Gem::RemoteFetcher::FetchError)
    16: bad response No healthy backends 503 (https://rubygems.org/quick/Marshal.4.8/google-api-client-0.33.1.gemspec.rz)
    17: Before retry #1: sleeping 5.0 seconds
    18: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    19: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    20: Unable to download data from https://rubygems.org/ - bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    21: Before retry #2: sleeping 10.0 seconds
    22: ERROR: While executing gem ... (Gem::RemoteFetcher::FetchError)
    23: bad response Service Unavailable 503 (https://rubygems.org/quick/Marshal.4.8/google-api-client-0.33.1.gemspec.rz)
    24: Before retry #3: sleeping 20.0 seconds
    25: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Service Unavailable 503 (https://rubygems.org/specs.4.8.gz)
    26: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    27: Unable to download data from https://rubygems.org/ - bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    28: Before retry #4: sleeping 40.0 seconds
    29: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Service Unavailable 503 (https://rubygems.org/specs.4.8.gz)
    30: ERROR: While executing gem ... (Gem::RemoteFetcher::FetchError)
    31: bad response Service Unavailable 503 (https://rubygems.org/quick/Marshal.4.8/domain_name-0.5.0.gemspec.rz)
    32: Before retry #5: sleeping 80.0 seconds
    33: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    34: WARNING: Unable to pull data from 'https://rubygems.org/': bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    35: Unable to download data from https://rubygems.org/ - bad response Gateway Error 502 (https://rubygems.org/specs.4.8.gz)
    36: Retries exhausted
    37: ERROR: Requested BVR version not available.
    38: Build failed. Please check the log for further details.
    39: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    40: Finished: FAILURE

    Someone has also problems with cloud build today?
     
  33. d_sharov

    d_sharov

    Joined:
    Dec 24, 2021
    Posts:
    23
    The error came back for us. For iOS

    1: Running as cloudbuild
    2: Running Prebuild steps
    3: In quiet period, build will start momentarily...
    4: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    5: 1 gem installed
    6: Gem 'bvr' is not installed
    7: ERROR: Error installing /UNITY_PATH/Unity/ruby/gems/bvr-3.7.31.gem:
    8: There are no versions of faraday-multipart (~> 1.0) compatible with your Ruby & RubyGems. Maybe try installing an older version of the gem you're looking for?
    9: faraday-multipart requires Ruby version >= 2.6, < 4. The current ruby version is 2.4.2.198.
    10: Before retry #1: sleeping 5.0 seconds
    11: ERROR: Error installing /UNITY_PATH/Unity/ruby/gems/bvr-3.7.31.gem:
    12: There are no versions of faraday-multipart (~> 1.0) compatible with your Ruby & RubyGems. Maybe try installing an older version of the gem you're looking for?
    13: faraday-multipart requires Ruby version >= 2.6, < 4. The current ruby version is 2.4.2.198.
    14: Before retry #2: sleeping 10.0 seconds
    15: ERROR: Error installing /UNITY_PATH/Unity/ruby/gems/bvr-3.7.31.gem:
    16: There are no versions of faraday-multipart (~> 1.0) compatible with your Ruby & RubyGems. Maybe try installing an older version of the gem you're looking for?
    17: faraday-multipart requires Ruby version >= 2.6, < 4. The current ruby version is 2.4.2.198.
    18: Before retry #3: sleeping 20.0 seconds
    19: ERROR: Error installing /UNITY_PATH/Unity/ruby/gems/bvr-3.7.31.gem:
    20: There are no versions of faraday-multipart (~> 1.0) compatible with your Ruby & RubyGems. Maybe try installing an older version of the gem you're looking for?
    21: faraday-multipart requires Ruby version >= 2.6, < 4. The current ruby version is 2.4.2.198.
    22: Before retry #4: sleeping 40.0 seconds
    23: ERROR: Error installing /UNITY_PATH/Unity/ruby/gems/bvr-3.7.31.gem:
    24: There are no versions of faraday-multipart (~> 1.0) compatible with your Ruby & RubyGems. Maybe try installing an older version of the gem you're looking for?
    25: faraday-multipart requires Ruby version >= 2.6, < 4. The current ruby version is 2.4.2.198.
    26: Before retry #5: sleeping 80.0 seconds
    27: ERROR: Error installing /UNITY_PATH/Unity/ruby/gems/bvr-3.7.31.gem:
    28: There are no versions of faraday-multipart (~> 1.0) compatible with your Ruby & RubyGems. Maybe try installing an older version of the gem you're looking for?
    29: faraday-multipart requires Ruby version >= 2.6, < 4. The current ruby version is 2.4.2.198.
    30: Retries exhausted
    31: ERROR: Requested BVR version not available.
    32: Build failed. Please check the log for further details.
    33: Using /BUILD_PATH/.rvm/gems/ruby-2.4.2
    34: [+] Running with logging option...
    35: Finished: FAILURE
     
  34. rajivrao

    rajivrao

    Unity Technologies

    Joined:
    Feb 19, 2019
    Posts:
    111
    Hey @d_sharov -- would suggest sending a support ticket. That'll be the fastest way to get this looked at.
     
  35. d_sharov

    d_sharov

    Joined:
    Dec 24, 2021
    Posts:
    23
    Thank you, the problem was solved in 2 days
     
    ValeryNikulina likes this.
  36. TheosaurusMagnus

    TheosaurusMagnus

    Joined:
    Feb 20, 2020
    Posts:
    1
    The problem is back:
    1: ERROR: Requested BVR version '3.8.10.2.4.2' not available. Attempting to build with current bvr version ''
    2: Finished: FAILURE
     
  37. B_Richard

    B_Richard

    Joined:
    Sep 21, 2020
    Posts:
    16
    Same for us:

    Code (csharp):
    1. 1: ERROR:  While executing gem ... (Gem::RemoteFetcher::FetchError)
    2. 2: ERROR:  While executing gem ... (Gem::RemoteFetcher::FetchError)
    3. 3: ERROR: Requested BVR version '3.8.10.2.4.2' not available. Attempting to build with current bvr version '3.6.3
    4. 4: /BUILD_PATH/.rvm/rubies/ruby-2.4.2/lib/ruby/site_ruby/2.4.0/rubygems/specification.rb:1398:in `rescue in block in activate_dependencies': Could not find 'cocoapods' (= 1.10.0) among 247 total gem(s) (Gem::MissingSpecError)
    5. 5: Finished: FAILURE
     
  38. gametunes

    gametunes

    Joined:
    Dec 16, 2020
    Posts:
    2
    We have also this problem:
    Code (CSharp):
    1. 1: ERROR: Requested BVR version '3.8.10.2.4.2' not available. Attempting to build with current bvr version ''
    2. 2: Finished: FAILURE
    It happened when I upgrade Unity version from 2019.2.21f into 2019.4.37f
    Previously I could have build on Cloud Build without problems, yesterday I upgraded version and that happened.
    Does it have any solutions, please?
     
  39. ValeryNikulina

    ValeryNikulina

    Unity Technologies

    Joined:
    Oct 26, 2020
    Posts:
    138
    Hi everyone!

    Is this issue still existing? If yes, please submit a support ticket as we need to take a closer look to your build history. Thanks!
     
  40. tahers_unity

    tahers_unity

    Joined:
    Apr 14, 2021
    Posts:
    2
    I have the same issue. It was working a few hours ago. And suddenly it failed.

    Requested BVR version '3.8.20.2.4.2' not available. Attempting to build with current bvr version
     
  41. alan-lawrance

    alan-lawrance

    Joined:
    Feb 1, 2013
    Posts:
    360
    Getting this on our MacOS builds today. From log:

    1 gem installed
    7: ERROR: Error installing bvr:
    8: The last version of jwt (>= 2.1.0, < 3) to support your Ruby & RubyGems was 2.3.0. Try installing it with `gem install jwt -v 2.3.0` and then running the current command again
    9: jwt requires Ruby version >= 2.5. The current ruby version is 2.4.2.198.
    10: Before retry #1: sleeping 5.0 seconds
    11: ERROR: Error installing bvr:
    12: The last version of jwt (>= 2.1.0, < 3) to support your Ruby & RubyGems was 2.3.0. Try installing it with `gem install jwt -v 2.3.0` and then running the current command again
    13: jwt requires Ruby version >= 2.5. The current ruby version is 2.4.2.198.
    14: 1 gem installed
    15: Before retry #2: sleeping 10.0 seconds
    16: ERROR: Error installing bvr:
    17: The last version of jwt (>= 2.1.0, < 3) to support your Ruby & RubyGems was 2.3.0. Try installing it with `gem install jwt -v 2.3.0` and then running the current command again
    18: jwt requires Ruby version >= 2.5. The current ruby version is 2.4.2.198.
    19: 1 gem installed
    20: Before retry #3: sleeping 20.0 seconds
    21: ERROR: Error installing bvr:
    22: The last version of jwt (>= 2.1.0, < 3) to support your Ruby & RubyGems was 2.3.0. Try installing it with `gem install jwt -v 2.3.0` and then running the current command again
    23: jwt requires Ruby version >= 2.5. The current ruby version is 2.4.2.198.
    24: 1 gem installed
    25: Before retry #4: sleeping 40.0 seconds
    26: ERROR: Error installing bvr:
    27: The last version of jwt (>= 2.1.0, < 3) to support your Ruby & RubyGems was 2.3.0. Try installing it with `gem install jwt -v 2.3.0` and then running the current command again
    28: jwt requires Ruby version >= 2.5. The current ruby version is 2.4.2.198.
    29: 1 gem installed
    30: Before retry #5: sleeping 80.0 seconds
    31: ERROR: Error installing bvr:
    32: The last version of jwt (>= 2.1.0, < 3) to support your Ruby & RubyGems was 2.3.0. Try installing it with `gem install jwt -v 2.3.0` and then running the current command again
    33: jwt requires Ruby version >= 2.5. The current ruby version is 2.4.2.198.
    34: 1 gem installed
    35: Retries exhausted
    36: ERROR: Requested BVR version '3.8.20.2.4.2' not available. Attempting to build with current bvr version ''
     
  42. wrossmck-unity

    wrossmck-unity

    Unity Technologies

    Joined:
    Nov 9, 2021
    Posts:
    106
    hey folks, this should be resolved now
     
  43. Hazneliel

    Hazneliel

    Joined:
    Nov 14, 2013
    Posts:
    305
    I am still having this issue
     
  44. alan-lawrance

    alan-lawrance

    Joined:
    Feb 1, 2013
    Posts:
    360
    Just got this as well, seems to be intermittent.
     
  45. escic

    escic

    Joined:
    Aug 6, 2013
    Posts:
    42
    Same issue for android cloud build.
    Compact Log
    1: ERROR: While executing gem ... (Gem::RemoteFetcher::FetchError)
    2: ERROR: Requested BVR version '3.8.21.2.4.2' not available. Attempting to build with current bvr version '3.8.10.2.4.2'
    3: ERROR: C:\tools\cygwin\home\buildbot\buildpack.zip
    4: Open ERROR: Can not open the file as [zip] archive
    5: ERRORS:
    6: Finished: FAILURE
     
    CRuczak likes this.
  46. ManuelRauber

    ManuelRauber

    Joined:
    Apr 3, 2015
    Posts:
    122
    Same here. Also opened a support ticket.
     
  47. rahul_mpm

    rahul_mpm

    Joined:
    Dec 28, 2021
    Posts:
    1
    Why does this keep happening?
     
  48. LilGames

    LilGames

    Joined:
    Mar 30, 2015
    Posts:
    569
    Builds worked earlier this morning. Now getting the same:

    1: ERROR: Requested BVR version '3.8.21.2.4.2' not available. Attempting to build with current bvr version '3.8.10.2.4.2'
    2: ERROR: C:\tools\cygwin\home\buildbot\buildpack.zip
    3: Open ERROR: Can not open the file as [zip] archive
    4: ERRORS:
    5: Finished: FAILURE

    @wrossmck-unity
     
  49. ManuelRauber

    ManuelRauber

    Joined:
    Apr 3, 2015
    Posts:
    122
    Well, according to the logs, it looks like Unity is download some gems via jfrog.io:

    HTTP 403 is a Forbidden error. So either the jfrog.io service has some issues (which is not the case according to their status page right now: https://status.jfrog.io) or someone changed the password and UCB is not allowed to download stuff there. :D
     
  50. phuong_unity

    phuong_unity

    Joined:
    Apr 25, 2018
    Posts:
    52
    This issue should be resolved now. Sorry for any inconvenience caused.
     
    LilGames likes this.