Error reporting a crash (request timeout)

I keep getting this error when reporting a Unity crash:

Error downloading https://editorbugs.unity3d.com/submit_bug_api.cgi - server replied: Request Timeout

I imagine this is because we have a fairly large project, but the project files would be necessary to solve the problem. What's the best approach to successfully creating a crash report?

 

same here. Tried it on friday and again today and I have the same problem

 

It's always best to try to reproduce your issue on a new/empty project. Understood sometimes this is not possible, but it will provide a much better chance of resolution. So before you upload, be sure to remove the /Library folder to decrease the zip file size. This project is 2.4Mb for example https://forum.unity.com/threads/sample-iap-project.529555/

 

@JeffDUnity3D I did use a new project. And I totally think Unity should leave the Library folder out when packing for upload if it's not relevant to the developers. I never touched the folder structure because of that and I think it should be the packing process dealing with it.

 

Ah sorry, I thought the upload process prompted you to zip the file first.