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Question Error promoting to Huawei

Discussion in 'Unity Distribution Portal (UDP)' started by janiche, Jun 25, 2020.

  1. janiche

    janiche

    Joined:
    Jan 4, 2015
    Posts:
    52
    (I hope this thread shows on feed because the previous for some reason are invisible)

    Yesterday I uploaded successfully my game to Huawei AppGallery, but I notice that I made a mistake on game Info.
    Today I tried to update my app but returns me a rejected with an error on review stage:
    "Unknow state against UDP, Please check your Application on AGC Console"

    Captura de Pantalla 2020-06-25 a la(s) 13.15.54.png

    But on Huawei side the app still under revision

    Captura de Pantalla 2020-06-25 a la(s) 13.17.52.png

    someone can help?
     
    janiche, Jun 25, 2020
    #1

  2. Unity-Boon

    Unity-Boon

    Unity Technologies

    Joined:
    Jan 18, 2017
    Posts:
    135
    Can you email udpsupport@unity3d.com and include the Client ID of your project? Our support team will look into it for you. Thanks.
     
    Unity-Boon, Jun 26, 2020
    #2