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Question Error - Plastic SCM: Cannot Checkin Changes anything over 6mb

Discussion in 'Unity Version Control' started by creatlore, May 26, 2022.

  1. creatlore

    creatlore

    Joined:
    Jul 14, 2015
    Posts:
    29
    I have no issues receiving files from my team when it comes time to pull Incoming Changes, but every time I try to Checkin Changes even if it's 6MB I keep getting the same error message.

    "Error - Plastic SMC An existing connection was forcibly closed by the remote host."

    This is super critical to get working because I have an entire team relying on me to push assets to the project. In the past when we were using Collab I never once had any issues Checking in files on the same internet connection.

    I would most certainly be grateful if a Unity representative could help me to determine what the issue is or anything to fix it because this is pretty bad.
     

    Attached Files:

    creatlore, May 26, 2022
    #1

  2. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    841
    Hi,

    - Do you have installed the Plastic SCM standalone client (www.plasticscm.com --> Downloads)? Does the issue also happen from there?

    - Please try to add the following lines to the client.conf (Located here C:/users/user/appdata/local/.plastic4 on windows and User/.plastic4 on Mac). These parameters should help if you are connecting via a slow network.

    <UploadReadPoolSize>1</UploadReadPoolSize>
    <Upload_SendDataThreadCount>1</Upload_SendDataThreadCount>
    <DownloadPoolSize>1</DownloadPoolSize>

    - Can you attach the Plastic client logs?
    C:/users/user/appdata/local/.plastic4/logs

    Regards,
    Carlos.
     
    carlosalba1985, May 27, 2022
    #2

  3. creatlore

    creatlore

    Joined:
    Jul 14, 2015
    Posts:
    29
    Hi Carlos,

    Yes, it is still happing with the Plastic SCM standalone client.

    Could you give me an idea of where I should add those lines inside the client.config file?
     

    Attached Files:

    creatlore, May 28, 2022
    #3

  4. carlosalba1985

    carlosalba1985

    Unity Technologies

    Joined:
    Jul 19, 2021
    Posts:
    841
    You can add the fields just at the end of the "client.conf"


    Code (Boo):
    1. <LastRunningEdition>team_or_enterprise</LastRunningEdition>
    2.   <SocketConnectTimeoutMillisec>0</SocketConnectTimeoutMillisec>
    3.   <UploadReadPoolSize>1</UploadReadPoolSize>
    4.   <Upload_SendDataThreadCount>1</Upload_SendDataThreadCount>
    5.   <DownloadPoolSize>1</DownloadPoolSize>
    6. </ClientConfigData>
    If you have problems setting it, or the issue persists, please reach us at support@plasticscm.com and we can arrange a meeting to debug your setup.
     
    carlosalba1985, May 30, 2022
    #4

  5. creatlore

    creatlore

    Joined:
    Jul 14, 2015
    Posts:
    29
    That seemed to work and do the trick, thank you! :)
     
    creatlore, Jun 3, 2022
    #5

  6. AshyB

    AshyB

    Joined:
    Aug 9, 2012
    Posts:
    189
    This worked for me now on Linux Mint Unity 2021.3 LTS. Before this change I could not upload large files due to my terrible internet.

    Using Plastic SCM standalone.
     
    AshyB, Sep 6, 2022
    #6