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error on loading packages

Discussion in 'Package Manager' started by negarart, Jan 4, 2019.

  1. negarart

    negarart

    Joined:
    Jul 7, 2018
    Posts:
    9
    Hey guys!
    I installed unity 2018.3 professional,I wanted to load 2d animation packages in package window,but I didn't see it,and it fails to load packages online.
    what's wrong??
     
  2. pedro_unity

    pedro_unity

    Unity Technologies

    Joined:
    Jan 16, 2017
    Posts:
    146
    Hi @negarart,

    This definitely should not be happening. Can you provide me some more information concerning what steps you're doing to get this result?

    If I understand correctly, you seem to have two problems:
    For the first one, please confirm the following:
    • You see the package manager window?
    • Your Unity console is exempt of errors?
    • Make sure that above the packages, the window shows "all packages" and not "in project".

    For this second issue, please tell me:
    • What do you mean by "... it fails to load packages online."?
    For both issues:
    • Can you send me Editor Logs?
    • Can you let me know if you're in a professional setting, at home, in school?
    • Are you behind a firewall
    • Are you being proxied?
    Thanks a bunch, please let me know if you have questions.

    Cheers,
    Pedro
    Unity STE
     
  3. negarart

    negarart

    Joined:
    Jul 7, 2018
    Posts:
    9
    I use unity 2018.3 and my OS is windows.

    I see package manager windows,and when I open it,it says in console:
    Error searching packages online.
    UnityEditor.EditorApplication:Internal_CallUpdateFunctions()

    Yes,i'm in All packages mode.

    And yes, I use proxy,but through proxy,I can use asset store,so,I don't think this is because of proxy.
     
    Last edited: Jan 16, 2019
  4. youssefyoussefelkassimie245

    youssefyoussefelkassimie245

    Joined:
    Yesterday
    Posts:
    1