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Question Error: No video element contained in document

Discussion in 'Unity Ads & User Acquisition' started by LoicLer, Apr 14, 2022.

  1. LoicLer

    LoicLer

    Joined:
    Dec 7, 2020
    Posts:
    12
    A kind of continuation of yesterday's post.

    We're still having lot of cases where instead of a proper ad, the user get a black screen for 1 second then we receive an error

    I managed to track the error:
    UnityAds: com.unity3d.services.core.api.Sdk.logInfo() (line:84) :: afma: event=tracking, data={"event":"error","data":"Missing Video Error: No video element contained in document"}


    Anybody encountered this? Is there anything we can do? Maybe it's on the ad configuration level (like flaging an ad campaing or specific ad) ?

    Thanks