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Bug Error in unity hub, how to fix?

Discussion in 'Editor & General Support' started by Chingiz_123, Jun 14, 2020.

  1. Chingiz_123

    Chingiz_123

    Joined:
    Jun 14, 2020
    Posts:
    4
    Unity installation begins. But when it all ends. It fades away
    There are no notifications and errors. Everything just disappears.
     
  2. What do the logs say?
     
    Chingiz_123 likes this.
  3. Chingiz_123

    Chingiz_123

    Joined:
    Jun 14, 2020
    Posts:
    4
    Sorry, could you tell me where to find them? I'm new in this matter. Help.
     

  4. Windows
    : %UserProfile%\AppData\Roaming\UnityHub\logs.
     
  5. Chingiz_123

    Chingiz_123

    Joined:
    Jun 14, 2020
    Posts:
    4
    This?
     
  6. Well, what are the errors say in there? Your screenshots are useless. You cut off the important parts: the errors.
    So please read them, what the errors say?
     
  7. Chingiz_123

    Chingiz_123

    Joined:
    Jun 14, 2020
    Posts:
    4
    Sorry
    info-log:
    {"moduleName":"UnityInstallStepsWindows","level":"warn","message":"[ { Error: spawn C:\\Windows\\system32\\cmd.exe; ENOENT\n at Process.ChildProcess._handle.onexit (internal/child_process.js:246:19)\n at onErrorNT (internal/child_process.js:429:16)\n at processTicksAndRejections (internal/process/task_queues.js:81:17)\n errno: 'ENOENT',\n code: 'ENOENT',\n syscall: 'spawn C:\\\\Windows\\\\system32\\\\cmd.exe;',\n path: 'C:\\\\Windows\\\\system32\\\\cmd.exe;',\n spawnargs:\n [ '-c',\n '\"C:\\\\Users\\\\User\\\\AppData\\\\Local\\\\Temp\\\\unityhub-007bf560-b0be-11ea-b89b-cb732d9b4d21\\\\UnitySetup64-2019.4.0f1.exe\" /S /D=D:\\\\Unity\\\\2019.4.0f1' ],\n cmd:\n '\"C:\\\\Users\\\\User\\\\AppData\\\\Local\\\\Temp\\\\unityhub-007bf560-b0be-11ea-b89b-cb732d9b4d21\\\\UnitySetup64-2019.4.0f1.exe\" /S /D=D:\\\\Unity\\\\2019.4.0f1' } ]","timestamp":"2020-06-17T17:25:24.527Z"}
    {"moduleName":"UnityInstallerWindows","level":"warn","message":"[ 'error while installing the Editor! Trying to empty the folder! ',\n { error:\n { code: 'INSTALL_ERROR',\n message: 'Error happened while executing the installer. Aborting.' } } ]","timestamp":"2020-06-17T17:25:24.528Z"}
    {"moduleName":"UnityInstallerWindows","level":"warn","message":"[ 'Failed to install editor and modules [object Object]' ]","timestamp":"2020-06-17T17:25:24.529Z"}
    {"moduleName":"EditorManager","level":"warn","message":"[ 'There was an unhandled error while installing the editor:',\n { error:\n { code: 'INSTALL_ERROR',\n message: 'Error happened while executing the installer. Aborting.' } } ]","timestamp":"2020-06-17T17:25:24.530Z"}
     
  8. xskyhigh12

    xskyhigh12

    Joined:
    Nov 18, 2018
    Posts:
    14
    I have the same problem

    {"moduleName":"InstallerWinProcess","level":"info","message":"[ 'trying to connect to the ipc server' ]","timestamp":"2020-08-04T23:57:16.386Z"}
    {"moduleName":"UnityIPCClient","level":"debug","message":"[ 'connecting to IPC Server Unity-hubInstallServer' ]","timestamp":"2020-08-04T23:57:16.387Z"}
    {"moduleName":"UnityInstallStepsWindows","level":"debug","message":"[ 'beforeEditorInstallation' ]","timestamp":"2020-08-04T23:58:57.362Z"}
    {"moduleName":"UnityInstallStepsWindows","level":"debug","message":"[ 'execInstaller' ]","timestamp":"2020-08-04T23:58:57.364Z"}
    {"moduleName":"UnityInstallStepsWindows","level":"debug","message":"[ 'installFromExe' ]","timestamp":"2020-08-04T23:58:57.365Z"}
    {"moduleName":"UnityInstallStepsWindows","level":"info","message":"[ 'install C:\\\\Users\\\\zSkyl\\\\AppData\\\\Local\\\\Temp\\\\unityhub-3966e680-d6ae-11ea-9edd-81ada708edd0\\\\UnitySetup64-2020.1.0f1.exe /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.1.0f1' ]","timestamp":"2020-08-04T23:58:57.365Z"}
    {"moduleName":"UnityInstallStepsWindows","level":"warn","message":"[ { Error: spawn cmd.exe ENOENT\n at Process.ChildProcess._handle.onexit (internal/child_process.js:246:19)\n at onErrorNT (internal/child_process.js:429:16)\n at processTicksAndRejections (internal/process/task_queues.js:81:17)\n errno: 'ENOENT',\n code: 'ENOENT',\n syscall: 'spawn cmd.exe',\n path: 'cmd.exe',\n spawnargs:\n [ '/d',\n '/s',\n '/c',\n '\"\"C:\\\\Users\\\\zSkyl\\\\AppData\\\\Local\\\\Temp\\\\unityhub-3966e680-d6ae-11ea-9edd-81ada708edd0\\\\UnitySetup64-2020.1.0f1.exe\" /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.1.0f1\"' ],\n cmd:\n '\"C:\\\\Users\\\\zSkyl\\\\AppData\\\\Local\\\\Temp\\\\unityhub-3966e680-d6ae-11ea-9edd-81ada708edd0\\\\UnitySetup64-2020.1.0f1.exe\" /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2020.1.0f1' } ]","timestamp":"2020-08-04T23:58:57.373Z"}
     
  9. acachitoro

    acachitoro

    Joined:
    Aug 12, 2020
    Posts:
    1
    Same overhere, any solution to this as is preventing me to work on my projects:
    {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\Jose\\\\AppData\\\\Local\\\\Temp\\\\unityhub-bb9c0b71-dcc7-11ea-8700-a952ec348c21\\\\UnitySetup64-2019.4.7f1.exe' ]","timestamp":"2020-08-12T18:17:45.075Z"}
    {"moduleName":"Download","level":"info","message":"[ 'Editor download ended successfully. Download id: 2019.4.7f1' ]","timestamp":"2020-08-12T18:17:51.945Z"}
    {"moduleName":"Installer","level":"info","message":"[ 'Install 2019.4.7f1: C:\\\\Users\\\\Jose\\\\AppData\\\\Local\\\\Temp\\\\unityhub-bb9c0b71-dcc7-11ea-8700-a952ec348c21\\\\UnitySetup64-2019.4.7f1.exe to C:\\\\Program Files\\\\Unity\\\\2019.4.7f1 started' ]","timestamp":"2020-08-12T18:17:51.946Z"}
    {"moduleName":"EditorManager","level":"warn","message":"[ 'There was an unhandled error while installing the editor:',\n { error:\n { code: 'INSTALL_ERROR',\n message: 'Error happened while executing the installer. Aborting.' } } ]","timestamp":"2020-08-12T18:17:51.946Z"}
     
  10. titaniumammas

    titaniumammas

    Joined:
    Mar 23, 2019
    Posts:
    2
    i also have an error and cannot install unity
    { Error: spawn C:\\WINDOWS\\system32\\cmd.exe ENOENT\n at Process.ChildProcess._handle.onexit (internal/child_process.js:246:19)\n at onErrorNT (internal/child_process.js:429:16)\n at processTicksAndRejections (internal/process/task_queues.js:81:17)\n errno: 'ENOENT',\n code: 'ENOENT',\n syscall: 'spawn C:\\\\WINDOWS\\\\system32\\\\cmd.exe',\n path: 'C:\\\\WINDOWS\\\\system32\\\\cmd.exe',\n spawnargs:\n [ '/d',\n '/s',\n '/c',\n '\"\"C:\\\\Users\\\\WRI0020\\\\AppData\\\\Local\\\\Temp\\\\unityhub-c6fdea00-669d-11eb-adf8-a943e76fc923\\\\UnitySetup64-2019.4.19f1.exe\" /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2019.4.19f1\"' ],\n cmd:\n '\"C:\\\\Users\\\\WRI0020\\\\AppData\\\\Local\\\\Temp\\\\unityhub-c6fdea00-669d-11eb-adf8-a943e76fc923\\\\UnitySetup64-2019.4.19f1.exe\" /S /D=C:\\\\Program Files\\\\Unity\\\\Hub\\\\Editor\\\\2019.4.19f1' } ]","timestamp":"2021-02-04T04:09:55.620Z"}