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Editor Download Failed: Incomplete or corrupted download file

Discussion in 'Unity Hub' started by nickfourtimes, Feb 24, 2018.

  1. nickfourtimes

    nickfourtimes

    Joined:
    Oct 13, 2010
    Posts:
    141
    I'm getting this error when I try to download Unity – this happened on Hub 0.12.0 and now on 0.13.0 as well. It seems to happen when I'm trying to download Unity with many components at the same time (Android, iOS, Mac, Linux, &c plugins). If I reduce the number of components I'm trying to download, it seems to complete normally.
     

    Attached Files:

  2. Ash-Bash32

    Ash-Bash32

    Joined:
    May 31, 2013
    Posts:
    5
    Yeah I keep getting this error for all downloads and not just 2018.1b8, But I've tried installing it without components and I get the same error
     
  3. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    320
    Hi there,

    Thank you for your feedback.

    It would be great if you can share your log files with us. You can send a direct message to me.
    Logs are here:
    Windows: %UserProfile%\AppData\Roaming\UnityHub\logs
    Mac: ~/Library/Application support/UnityHub/logs

    It helps us to investigate the issue, and resolve it in future updates
     
  4. nickfourtimes

    nickfourtimes

    Joined:
    Oct 13, 2010
    Posts:
    141
    Managed to get it working after the OP, but if it happens again I'll post here.
     
  5. afshinity

    afshinity

    Unity Technologies

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    Jul 31, 2017
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    320
  6. JeneralBen

    JeneralBen

    Joined:
    Mar 2, 2018
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    3
    It would be helpful if you posted how you managed to get it working.
     
  7. nickfourtimes

    nickfourtimes

    Joined:
    Oct 13, 2010
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    That's what got it working in the end, but I don't think that addresses the underlying issue.
     
  8. Alphius

    Alphius

    Joined:
    Sep 12, 2017
    Posts:
    1
    I think I found the source of the problem:

    - I tried to download the beta 2018.1.0b9 with default checkboxes: failed (corrupted files)
    - I tried to download the beta 2018.1.0b9 with all checkboxes unchecked: succeeded.
    - I tried to add the standard assets using the "Add Component" button: failed (corrupted files)
    - I tried to download any other version with default checkboxes: succeeded.

    So I'm 99% sure it comes from the Standard Assets of the Beta version.

    I found no logs in AppData/UnityHub, it seems no log file was created.
     
    mecheboro likes this.
  9. afshinity

    afshinity

    Unity Technologies

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    Jul 31, 2017
    Posts:
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    Thanks for sharing what you observed.
    I will transfer your finding to the team.

    Thanks,
    Afshin
     
  10. winterkewl

    winterkewl

    Joined:
    Oct 28, 2011
    Posts:
    53
    Hi, I'm attempting to download the latest beta and hitting this same error. Tried all combinations of unchecking components etc. tried beta 2018.1.0b9, b10 and b11

    Any eta when this problem will be fixed?
     
  11. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
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    Hi winterkewl,

    I cannot give you an eta at this time, but we are working on it right now. Sorry for the inconvenience.
     
  12. pr3t3nd3r

    pr3t3nd3r

    Joined:
    Sep 26, 2015
    Posts:
    11
    can't download ... info-log.json

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b1: downloads starting, total size: 574.80MB)","timestamp":"2018-04-22T19:20:02.786Z"}
    {"level":"warn","message":"Uncaught exception, reason: self.callback is not a function\n\tstack TypeError: self.callback is not a function\n at C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\zeltice-mt-downloader\\lib\\core\\DownloadWriterAsyncTask.js:14:9\n at FSReqWrap.wrapper [as oncomplete] (fs.js:691:5)","timestamp":"2018-04-22T19:23:49.205Z"}
     
  13. gpaluk

    gpaluk

    Joined:
    Aug 5, 2015
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    7
    This is insane!
     
  14. augustinus

    augustinus

    Joined:
    Feb 3, 2015
    Posts:
    23
    In Mac, I got the same error.

    Then, I try to change the owner of the Unity Hub app.
    (terminal command in Application folder)

    Code (CSharp):
    1.  
    2. sudo chown root Unity\ Hub.app/
    3.  
    It works. I think it might be permission issue on mac.

    Hope this help~
     
    Last edited: Apr 25, 2018
    TPdnrme and Ethan_VisualVocal like this.
  15. glitchtheartist

    glitchtheartist

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    Jan 27, 2017
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    So you just navigate to the Unity Hub in the terminal, and then add the chownroot command..?
     
  16. augustinus

    augustinus

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    Feb 3, 2015
    Posts:
    23
    yep, in the application folder, you can give the command.
     
  17. Ethan_VisualVocal

    Ethan_VisualVocal

    Joined:
    Mar 23, 2016
    Posts:
    124
    This fixed it for me.
    Before: It would download and then give me the "incomplete or corrupted download file" error.
    After running sudo chown root: successful install!
     
  18. DanielTG

    DanielTG

    Unity Technologies

    Joined:
    Feb 15, 2018
    Posts:
    88
    Hi Ethan and augustinus,

    Sorry that you both have to rely on a command line permission changes to workaround this problem.

    Can you either of you please share some details on the setup of your macOS user accounts? Are you login in with an account that has Administrator or standard privileges and/or a managed account?

    Thanks
    Daniel
     
    Last edited: Apr 27, 2018
  19. Xrystal

    Xrystal

    Joined:
    Mar 25, 2014
    Posts:
    202
    I had a similar problem on my Windows 10 System. UnityHub installed itself on C: drive - I have my applications on E: drive so it would be great if there was a way, or a more visible way of changing the installation path of the Hub application itself.

    I initially tried installing 2017.4.1f1 with Editor, Mono, Standard Assets, Windows Store ( both) and WebGL options but failed several times. So turned off all but Editor and it worked fine. Will update with more if I get errors when I try to update.

    Edit:
    Added each component one at a time after the editor and there were no more problems.
     
  20. Ethan_VisualVocal

    Ethan_VisualVocal

    Joined:
    Mar 23, 2016
    Posts:
    124
    I log in as an administrator
    MacOS 10.12.6

    before chown:
    drwxr-xr-x@  3 ethan  admin      102 Apr 17 13:25 Unity Hub.app


    after chown:
    drwxr-xr-x@  3 root   admin      102 Apr 17 13:25 Unity Hub.app
     
  21. Animagic

    Animagic

    Joined:
    Nov 17, 2016
    Posts:
    2
    Windows 10 Machine. Issue occurs when installing any version after the most recent update to UnityHub.
    As others have reported, looks like a permissions issue in allowing Unity Hub to start .exe files (installations). Going into the Temp folder where the .exe gets downloaded and manually running the install works fine.

    Log file contents:
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.1f1: starting","timestamp":"2018-04-27T16:20:45.192Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster is empty, nothing to start","timestamp":"2018-04-27T16:20:45.192Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.1f1: end event for cluster","timestamp":"2018-04-27T16:20:45.192Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.1f1: downloads starting, total size: 539.91MB)","timestamp":"2018-04-27T16:20:45.340Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.1f1: end event for editor","timestamp":"2018-04-27T16:21:10.266Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.1f1: Finished","timestamp":"2018-04-27T16:21:10.266Z"}
    {"moduleName":"Download","level":"info","message":"Editor download ended successfully. Download id: 2017.4.1f1","timestamp":"2018-04-27T16:21:14.205Z"}
    {"moduleName":"Installer","level":"info","message":"Install 2017.4.1f1: C:\\Users\\%tempt%\\unityhub-f01cf880-4a36-11e8-9d52-f5a954261f5e\\UnitySetup64-2017.4.1f1.exe to F:\\2017.4.1f1 started","timestamp":"2018-04-27T16:21:14.206Z"}
    {"moduleName":"EditorManager","level":"warn","message":"There was an unhandled error while installing the editor: [object Object]","timestamp":"2018-04-27T16:21:14.206Z"}
     
  22. DanielTG

    DanielTG

    Unity Technologies

    Joined:
    Feb 15, 2018
    Posts:
    88
    @Ethan_VisualVocal. thanks for the details. I forgot to ask but would it be possible to also share details on the permissions of the directory structure where you Unity Hub.app is installed. For example, we're looking to see if any folders in the hierarchy have elevated root privileges (or were created via a different user for example).

    @Animagic @Xrystal. This may be a different cause than the issues on Mac. Are you both also running as admin users? Do you experience the same issue with a newer release of the Editor (E.g 2018.1 or 2018.2 beta?)... We're working on improving the error handling/messaging in an upcoming Hub release so it can at least be more descriptive for us to help troubleshoot the issue.
     
  23. Ethan_VisualVocal

    Ethan_VisualVocal

    Joined:
    Mar 23, 2016
    Posts:
    124
    It's installed at /Applications/Unity Hub.app
    Permissions for /Applications
    Applications-folder-permissions.png

    drwxrwxr-x+ 101 root   admin  3434 Apr 27 13:33 Applications


    I have Apple's "FileVault" turned on for this drive, if that somehow matters.
     
  24. ibyte

    ibyte

    Joined:
    Aug 14, 2009
    Posts:
    896
    Guys I really like the Hub but these component install failures persist and I have tried enough variations right now to know there doesn't appear to be any pattern - at least not to my current observations. Lrt me know how and when to submit my logs..
    The other issue I have sometimes is the Hub seems to forget my serial number - I now keep i handy in a file on my desktop in case I get prompted for it.
     
  25. jianmingyong

    jianmingyong

    Joined:
    Feb 26, 2016
    Posts:
    7
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b2: starting","timestamp":"2018-04-30T16:46:34.022Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 205.80MB","timestamp":"2018-04-30T16:46:34.057Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b2: downloads starting","timestamp":"2018-04-30T16:46:34.069Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b2: downloads starting, total size: 780.63MB)","timestamp":"2018-04-30T16:46:34.101Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b2: Finished","timestamp":"2018-04-30T16:46:52.990Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b2: end event for cluster","timestamp":"2018-04-30T16:46:52.990Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b2: end event for editor","timestamp":"2018-04-30T16:47:21.585Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b2: Finished","timestamp":"2018-04-30T16:47:21.585Z"}
    {"moduleName":"Download","level":"warn","message":"The checksum does not match for windows-il2cpp","timestamp":"2018-04-30T16:47:26.401Z"}

    It seems that the newest beta had a bad checksum... or whatever as I have tried 3 times.
    [Edit] It seems to be fixed.
     
    Last edited: Apr 30, 2018
  26. Torbach78

    Torbach78

    Joined:
    Aug 10, 2013
    Posts:
    148
    trying to grab 2018.1.0f2 and it's failed thrice; is the network overloaded?


    99% of the time it fails everytime :kappa
     
  27. 13r

    13r

    Joined:
    Oct 20, 2017
    Posts:
    1
    Same problem, and happened too with all the other beta versions on release date days.
    I have a 10mbit download connection and it downloads at max speed till i get to 50%, then drops the speed to 0 and it times out with the error.
    Every time i try it its the same. I think its some kind of timeout on the server side that only keeps the connection alive for some fixed time that should be more than enough for people with better download speed (20 mbits or more i think should be enough). But its imposible for people with a more limited bandwidth.
     
  28. codestage

    codestage

    Joined:
    Jul 27, 2012
    Posts:
    1,221
  29. dmauas

    dmauas

    Joined:
    May 11, 2018
    Posts:
    3

    I've been trying to go over the 2D game tutorial
    it doesn't work on 2018.1.0f2
    not on 2017.4.3f1 LTS
    tried to download 2017.3.1f1 - twice got the same error - corrupt download file.

    here is my logs:

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: license.change","timestamp":"2018-05-12T07:50:12.073Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.opened","timestamp":"2018-05-12T07:50:12.075Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.create","timestamp":"2018-05-12T07:50:12.075Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.createTemp","timestamp":"2018-05-12T07:50:12.075Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.openedFromCloud","timestamp":"2018-05-12T07:50:12.075Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: main-window.change","timestamp":"2018-05-12T07:50:12.076Z"}

    {"moduleName":"HubSettings","level":"info","message":"{ cloudEnvironment: 'production',\n accessTokenIntervalPeriod: 5000,\n servicesUrlInterval: 900000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n globalConfigFolder: '/Library/Application Support/Unity/config' }","timestamp":"2018-05-12T07:50:12.158Z"}

    {"moduleName":"AutoUpdater","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.158Z"}

    {"moduleName":"AutoUpdater","level":"info","message":"Checking for hub updates","timestamp":"2018-05-12T07:50:12.158Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T07:50:12.160Z"}

    {"moduleName":"TokenManager","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.160Z"}

    {"moduleName":"TokenManager","level":"info","message":"Done init","timestamp":"2018-05-12T07:50:12.280Z"}

    {"moduleName":"Config","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.280Z"}

    {"moduleName":"Config","level":"info","message":"Using production services URL","timestamp":"2018-05-12T07:50:12.280Z"}

    {"moduleName":"Download","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.280Z"}

    {"moduleName":"EditorManager","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.283Z"}

    {"moduleName":"Releases","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.283Z"}

    {"moduleName":"customInstallLocation","level":"info","message":"Custom install path not present.","timestamp":"2018-05-12T07:50:12.323Z"}

    {"moduleName":"EditorFolderScanner","level":"info","message":"0 out of 0 valid paths found in path: /Applications/Unity/Hub/Editor","timestamp":"2018-05-12T07:50:12.326Z"}

    {"moduleName":"customInstallLocation","level":"info","message":"Cannot scan custom location (no path set).","timestamp":"2018-05-12T07:50:12.326Z"}

    {"moduleName":"LocatedEditorStorage","level":"info","message":"0 located editors found in storage","timestamp":"2018-05-12T07:50:12.332Z"}

    {"moduleName":"EditorApp","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.333Z"}

    {"moduleName":"Auth","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.333Z"}

    {"moduleName":"LicenseClient","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.335Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T07:50:12.642Z"}

    {"moduleName":"LicenseFSM","level":"info","message":"uninitialized --> initializing","timestamp":"2018-05-12T07:50:12.751Z"}

    {"moduleName":"LicenseFSM","level":"info","message":"","timestamp":"2018-05-12T07:50:13.037Z"}

    {"moduleName":"LicenseClient","level":"info","message":"License initialized","timestamp":"2018-05-12T07:50:13.038Z"}

    {"moduleName":"LicenseFSM","level":"info","message":"initializing --> licenseValid","timestamp":"2018-05-12T07:50:13.038Z"}

    {"moduleName":"LicenseClient","level":"info","message":"New license verified","timestamp":"2018-05-12T07:50:13.038Z"}

    {"moduleName":"RestServer","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.039Z"}

    {"moduleName":"WebSocketService","level":"info","message":"starting listening for request","timestamp":"2018-05-12T07:50:13.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: license.change","timestamp":"2018-05-12T07:50:13.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.opened","timestamp":"2018-05-12T07:50:13.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.create","timestamp":"2018-05-12T07:50:13.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.createTemp","timestamp":"2018-05-12T07:50:13.291Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.openedFromCloud","timestamp":"2018-05-12T07:50:13.291Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: main-window.change","timestamp":"2018-05-12T07:50:13.291Z"}

    {"moduleName":"LocalProject","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.291Z"}

    {"moduleName":"WindowManager","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.291Z"}

    {"moduleName":"SignInWindow","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.291Z"}

    {"moduleName":"CloudAnalytics","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.292Z"}

    {"moduleName":"TrayMenu","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.292Z"}

    {"moduleName":"App","level":"info","message":"Getting initial route for Main Window","timestamp":"2018-05-12T07:50:13.343Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"uninitialized --> up","timestamp":"2018-05-12T07:50:13.953Z"}

    {"moduleName":"Auth","level":"info","message":"Both tokens are expired, user will be logged out","timestamp":"2018-05-12T07:50:13.954Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged out","timestamp":"2018-05-12T07:50:13.961Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T07:50:13.961Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T07:50:13.979Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b4: starting","timestamp":"2018-05-12T07:50:47.246Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 375.88MB","timestamp":"2018-05-12T07:50:48.158Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b4: downloads starting","timestamp":"2018-05-12T07:50:48.159Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b4: downloads starting, total size: 1.35GB)","timestamp":"2018-05-12T07:50:48.311Z"}

    {"moduleName":"SignInWindow","level":"warn","message":"Failed to load unity ID, service might be unavailable","timestamp":"2018-05-12T07:51:04.530Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b4: Finished","timestamp":"2018-05-12T07:56:55.005Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b4: end event for cluster","timestamp":"2018-05-12T07:56:55.006Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b4: end event for editor","timestamp":"2018-05-12T08:01:55.920Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b4: Finished","timestamp":"2018-05-12T08:01:55.921Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T08:02:03.894Z"}

    {"moduleName":"Download","level":"info","message":"Editor download ended with error. Download id: 2018.2.0b4. Incomplete or corrupted download file: documentation","timestamp":"2018-05-12T08:02:03.900Z"}

    {"moduleName":"Installer","level":"info","message":"Install 2018.2.0b4: /var/folders/94/cp3l4bp518s7p5mcgsdlc0ym0000gn/T/unityhub-2e82b9b0-55b9-11e8-90f2-cb117bb6d3c4/Unity-2018.2.0b4.pkg to /Applications/Unity/Hub/Editor/2018.2.0b4 started","timestamp":"2018-05-12T08:02:03.903Z"}

    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"write /Applications/Unity/Hub/Editor/2018.2.0b4/modules.json","timestamp":"2018-05-12T08:03:55.745Z"}

    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2018.2.0b4/modules.json","timestamp":"2018-05-12T08:03:57.152Z"}

    {"moduleName":"DefaultEditorFinder","level":"info","message":"Default editor not found. Setting Unity 2018.2.0b4 as default.","timestamp":"2018-05-12T08:03:57.155Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T08:08:33.570Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T08:08:50.403Z"}

    {"moduleName":"Auth","level":"info","message":"Both tokens are expired, user will be logged out","timestamp":"2018-05-12T08:08:50.404Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged out","timestamp":"2018-05-12T08:08:50.409Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T08:08:50.416Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T08:08:50.586Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T08:20:32.407Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T08:20:34.748Z"}

    {"moduleName":"Auth","level":"info","message":"Both tokens are expired, user will be logged out","timestamp":"2018-05-12T08:20:34.749Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged out","timestamp":"2018-05-12T08:20:34.753Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T08:20:34.753Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T08:20:35.105Z"}

    {"level":"warn","message":"Unhandled promise rejection, reason: 409 - {\"message\":\"Resource Write Conflict\",\"code\":\"120.008\",\"details\":[{\"field\":\"rev\",\"reason\":\"The resource is already updated by another request.\"}]}\n\tstack StatusCodeError: 409 - {\"message\":\"Resource Write Conflict\",\"code\":\"120.008\",\"details\":[{\"field\":\"rev\",\"reason\":\"The resource is already updated by another request.\"}]}\n at new StatusCodeError (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request-promise-core/lib/errors.js:32:15)\n at Request.plumbing.callback (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request-promise-core/lib/plumbing.js:104:33)\n at Request.RP$callback [as _callback] (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request-promise-core/lib/plumbing.js:46:31)\n at Request.self.callback (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:186:22)\n at emitTwo (events.js:125:13)\n at Request.emit (events.js:213:7)\n at Request.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:1163:10)\n at emitOne (events.js:115:13)\n at Request.emit (events.js:210:7)\n at IncomingMessage.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:1085:12)\n at Object.onceWrapper (events.js:314:30)\n at emitNone (events.js:110:20)\n at IncomingMessage.emit (events.js:207:7)\n at endReadableNT (_stream_readable.js:1045:12)\n at _combinedTickCallback (internal/process/next_tick.js:138:11)\n at process._tickDomainCallback (internal/process/next_tick.js:218:9)","timestamp":"2018-05-12T08:21:36.898Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T08:21:37.692Z"}

    {"moduleName":"RestEvent:project","level":"info","message":"onTempProjectCreate data: [object Object]","timestamp":"2018-05-12T08:21:49.696Z"}

    {"moduleName":"RestController:Health","level":"info","message":"show params: [object Object]","timestamp":"2018-05-12T08:30:22.413Z"}

    {"moduleName":"WebSocketService","level":"info","message":"incoming connection with session_id 6296","timestamp":"2018-05-12T08:30:22.434Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T08:45:15.614Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T08:45:22.893Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T08:45:23.684Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T08:45:23.685Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T08:45:23.826Z"}

    {"moduleName":"LaunchProcess","level":"info","message":"child process exited with code 0","timestamp":"2018-05-12T08:51:25.346Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: starting","timestamp":"2018-05-12T08:51:58.315Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 739.56MB","timestamp":"2018-05-12T08:51:59.149Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: downloads starting","timestamp":"2018-05-12T08:51:59.150Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: downloads starting, total size: 1.51GB)","timestamp":"2018-05-12T08:51:59.274Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: Finished","timestamp":"2018-05-12T08:59:53.022Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for cluster","timestamp":"2018-05-12T08:59:53.023Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for editor","timestamp":"2018-05-12T09:01:38.365Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: Finished","timestamp":"2018-05-12T09:01:38.366Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for example","timestamp":"2018-05-12T09:01:46.472Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T09:01:46.569Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: starting","timestamp":"2018-05-12T09:01:58.735Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 739.56MB","timestamp":"2018-05-12T09:01:58.834Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: downloads starting","timestamp":"2018-05-12T09:01:58.835Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: downloads starting, total size: 1.51GB)","timestamp":"2018-05-12T09:01:58.940Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: Finished","timestamp":"2018-05-12T09:10:30.476Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for cluster","timestamp":"2018-05-12T09:10:30.476Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for editor","timestamp":"2018-05-12T09:13:48.595Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: Finished","timestamp":"2018-05-12T09:13:48.595Z"}

    {"moduleName":"Download","level":"info","message":"Editor download ended successfully. Download id: 2017.4.3f1","timestamp":"2018-05-12T09:13:56.601Z"}

    {"moduleName":"Installer","level":"info","message":"Install 2017.4.3f1: /var/folders/94/cp3l4bp518s7p5mcgsdlc0ym0000gn/T/unityhub-208486e1-55c3-11e8-90f2-cb117bb6d3c4/Unity-2017.4.3f1.pkg to /Applications/Unity/Hub/Editor/2017.4.3f1 started","timestamp":"2018-05-12T09:13:56.602Z"}

    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"write /Applications/Unity/Hub/Editor/2017.4.3f1/modules.json","timestamp":"2018-05-12T09:15:07.607Z"}

    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2017.4.3f1/modules.json","timestamp":"2018-05-12T09:15:07.664Z"}

    {"moduleName":"Download","level":"info","message":"Download ended successfully. Download id: 46209","timestamp":"2018-05-12T09:20:19.386Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T09:20:36.204Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T09:20:38.868Z"}

    {"moduleName":"Download","level":"info","message":"Download ended successfully. Download id: 40756","timestamp":"2018-05-12T09:20:55.997Z"}

    {"moduleName":"RestEvent:project","level":"info","message":"onTempProjectCreate data: [object Object]","timestamp":"2018-05-12T09:21:25.038Z"}

    {"moduleName":"RestController:Health","level":"info","message":"show params: [object Object]","timestamp":"2018-05-12T09:28:59.084Z"}

    {"moduleName":"WebSocketService","level":"info","message":"incoming connection with session_id 6820","timestamp":"2018-05-12T09:28:59.147Z"}

    {"moduleName":"LaunchProcess","level":"info","message":"child process exited with code 0","timestamp":"2018-05-12T09:30:55.122Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: starting","timestamp":"2018-05-12T09:31:16.417Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 706.40MB","timestamp":"2018-05-12T09:31:16.705Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: downloads starting","timestamp":"2018-05-12T09:31:16.706Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: downloads starting, total size: 1.46GB)","timestamp":"2018-05-12T09:31:16.774Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Download Cluster cluster-2017.3.1f1: Canceled","timestamp":"2018-05-12T09:34:30.657Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Canceled","timestamp":"2018-05-12T09:34:30.657Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: license.change","timestamp":"2018-05-12T09:34:32.289Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.opened","timestamp":"2018-05-12T09:34:32.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.create","timestamp":"2018-05-12T09:34:32.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.createTemp","timestamp":"2018-05-12T09:34:32.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.openedFromCloud","timestamp":"2018-05-12T09:34:32.290Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: main-window.change","timestamp":"2018-05-12T09:34:32.290Z"}

    {"moduleName":"WebSocketService","level":"info","message":"stopping web socket server. closing connections","timestamp":"2018-05-12T09:34:32.291Z"}

    {"moduleName":"WebSocketService","level":"info","message":"closing connection: [ 6296], unity-hub-protocol","timestamp":"2018-05-12T09:34:32.291Z"}

    {"moduleName":"WebSocketService","level":"info","message":"closing connection: [ 6820], unity-hub-protocol","timestamp":"2018-05-12T09:34:32.291Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: license.change","timestamp":"2018-05-12T09:35:52.153Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.opened","timestamp":"2018-05-12T09:35:52.154Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.create","timestamp":"2018-05-12T09:35:52.154Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.createTemp","timestamp":"2018-05-12T09:35:52.154Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.openedFromCloud","timestamp":"2018-05-12T09:35:52.154Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"adding route path: main-window.change","timestamp":"2018-05-12T09:35:52.155Z"}

    {"moduleName":"HubSettings","level":"info","message":"{ cloudEnvironment: 'production',\n accessTokenIntervalPeriod: 5000,\n servicesUrlInterval: 900000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n globalConfigFolder: '/Library/Application Support/Unity/config' }","timestamp":"2018-05-12T09:35:52.284Z"}

    {"moduleName":"AutoUpdater","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.284Z"}

    {"moduleName":"AutoUpdater","level":"info","message":"Checking for hub updates","timestamp":"2018-05-12T09:35:52.284Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T09:35:52.286Z"}

    {"moduleName":"TokenManager","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.286Z"}

    {"moduleName":"TokenManager","level":"info","message":"Done init","timestamp":"2018-05-12T09:35:52.415Z"}

    {"moduleName":"Config","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.415Z"}

    {"moduleName":"Config","level":"info","message":"Using production services URL","timestamp":"2018-05-12T09:35:52.416Z"}

    {"moduleName":"Download","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.416Z"}

    {"moduleName":"Download","level":"warn","message":"Failed to resume download 40756","timestamp":"2018-05-12T09:35:52.420Z"}

    {"moduleName":"Download","level":"warn","message":"40756 will be deleted from downloads storage keys","timestamp":"2018-05-12T09:35:52.420Z"}

    {"moduleName":"Download","level":"warn","message":"Failed to resume download 46209","timestamp":"2018-05-12T09:35:52.422Z"}

    {"moduleName":"Download","level":"warn","message":"46209 will be deleted from downloads storage keys","timestamp":"2018-05-12T09:35:52.422Z"}

    {"moduleName":"EditorManager","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.423Z"}

    {"moduleName":"Releases","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.423Z"}

    {"moduleName":"EditorFolderScanner","level":"info","message":"2 out of 2 valid paths found in path: /Applications/Unity/Hub/Editor","timestamp":"2018-05-12T09:35:52.504Z"}

    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2017.4.3f1/modules.json","timestamp":"2018-05-12T09:35:52.504Z"}

    {"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2018.2.0b4/modules.json","timestamp":"2018-05-12T09:35:52.504Z"}

    {"moduleName":"customInstallLocation","level":"info","message":"Cannot scan custom location (no path set).","timestamp":"2018-05-12T09:35:52.506Z"}

    {"moduleName":"LocatedEditorStorage","level":"info","message":"0 located editors found in storage","timestamp":"2018-05-12T09:35:52.507Z"}

    {"moduleName":"EditorApp","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.508Z"}

    {"moduleName":"Auth","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.508Z"}

    {"moduleName":"LicenseClient","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.509Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T09:35:52.743Z"}

    {"moduleName":"LicenseFSM","level":"info","message":"uninitialized --> initializing","timestamp":"2018-05-12T09:35:52.793Z"}

    {"moduleName":"LicenseFSM","level":"info","message":"aNE8YQY7_D9ZM0FBbhJs1X0kdP38Od23VlhZhtu3kcE011f","timestamp":"2018-05-12T09:35:53.072Z"}

    {"moduleName":"LicenseClient","level":"info","message":"License initialized","timestamp":"2018-05-12T09:35:53.073Z"}

    {"moduleName":"LicenseFSM","level":"info","message":"initializing --> licenseValid","timestamp":"2018-05-12T09:35:53.073Z"}

    {"moduleName":"LicenseClient","level":"info","message":"New license verified","timestamp":"2018-05-12T09:35:53.074Z"}

    {"moduleName":"RestServer","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.074Z"}

    {"moduleName":"WebSocketService","level":"info","message":"starting listening for request","timestamp":"2018-05-12T09:35:53.327Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: license.change","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.opened","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.create","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.createTemp","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.openedFromCloud","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"RestEventRouter","level":"info","message":"subscribing to: main-window.change","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"LocalProject","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.328Z"}

    {"moduleName":"WindowManager","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.329Z"}

    {"moduleName":"SignInWindow","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.329Z"}

    {"moduleName":"CloudAnalytics","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.329Z"}

    {"moduleName":"TrayMenu","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.330Z"}

    {"moduleName":"App","level":"info","message":"Getting initial route for Main Window","timestamp":"2018-05-12T09:35:53.368Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"uninitialized --> up","timestamp":"2018-05-12T09:35:53.809Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T09:35:54.566Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T09:35:54.567Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T09:35:54.661Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: starting","timestamp":"2018-05-12T09:36:11.259Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 706.40MB","timestamp":"2018-05-12T09:36:11.364Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: downloads starting","timestamp":"2018-05-12T09:36:11.365Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: downloads starting, total size: 1.46GB)","timestamp":"2018-05-12T09:36:11.428Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T10:12:31.292Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T10:12:31.822Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T10:12:35.639Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T10:12:35.639Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T10:12:35.793Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T10:44:07.019Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T10:44:08.791Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: Finished","timestamp":"2018-05-12T11:38:11.630Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: end event for cluster","timestamp":"2018-05-12T11:38:11.631Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T12:32:24.935Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T12:32:26.416Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T14:04:45.417Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T14:04:47.003Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T14:58:46.985Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T14:59:07.044Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T14:59:07.814Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T14:59:07.814Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T14:59:07.911Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T15:29:41.370Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T15:29:43.012Z"}

    {"moduleName":"EditorDownloader","level":"warn","message":"Editor Downloader 2017.3.1f1: Failed to download editor, stopping all pending module downloads","timestamp":"2018-05-12T16:24:20.126Z"}

    {"moduleName":"EditorDownloader","level":"warn","message":"Download error: Error: Download request timed out after 5 seconds. Closing connections","timestamp":"2018-05-12T16:24:20.126Z"}

    {"moduleName":"Download","level":"warn","message":"Editor downloader 2017.3.1f1 critical error, failed to download editor, warning the whole App","timestamp":"2018-05-12T16:24:20.126Z"}

    {"moduleName":"Download","level":"warn","message":"Error: Error: Download request timed out after 5 seconds. Closing connections","timestamp":"2018-05-12T16:24:20.126Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Download Cluster cluster-2017.3.1f1: Canceled","timestamp":"2018-05-12T16:24:20.127Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Canceled","timestamp":"2018-05-12T16:24:20.127Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T17:17:57.689Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T17:17:59.671Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T18:00:21.989Z"}

    {"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T18:00:36.260Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T18:00:37.168Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T18:00:37.168Z"}

    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T18:00:37.385Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: starting","timestamp":"2018-05-12T18:00:51.315Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 895.75MB","timestamp":"2018-05-12T18:00:52.644Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: downloads starting","timestamp":"2018-05-12T18:00:52.644Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: downloads starting, total size: 1.65GB)","timestamp":"2018-05-12T18:00:52.819Z"}

    {"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T18:17:01.504Z"}

    {"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T18:17:03.193Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: Finished","timestamp":"2018-05-12T18:18:00.303Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: end event for cluster","timestamp":"2018-05-12T18:18:00.303Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: end event for editor","timestamp":"2018-05-12T18:28:42.472Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Finished","timestamp":"2018-05-12T18:28:42.472Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for standardassets","timestamp":"2018-05-12T18:28:48.741Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T18:28:49.870Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for example","timestamp":"2018-05-12T18:28:49.927Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: starting","timestamp":"2018-05-12T18:29:27.793Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 889.83MB","timestamp":"2018-05-12T18:29:29.175Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.2.2f1: downloads starting","timestamp":"2018-05-12T18:29:29.175Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.2.2f1: downloads starting, total size: 1.75GB)","timestamp":"2018-05-12T18:29:29.535Z"}
     
  30. dmauas

    dmauas

    Joined:
    May 11, 2018
    Posts:
    3
    unbelievable...
    2017.2.2f1 . same error exactly...
    I just finished paying $144 for a unity course... if I can't complete a download and see the examples actually working, why charge money??
    I'm losing my patience here after an entire day of QA'ing the download...
    you guys should have an email sent each time an error like this happens...

    here is the tail of my log: <exhausted and annoyed sigh>....


    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Finished","timestamp":"2018-05-12T18:28:42.472Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for standardassets","timestamp":"2018-05-12T18:28:48.741Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T18:28:49.870Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for example","timestamp":"2018-05-12T18:28:49.927Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: starting","timestamp":"2018-05-12T18:29:27.793Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 889.83MB","timestamp":"2018-05-12T18:29:29.175Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.2.2f1: downloads starting","timestamp":"2018-05-12T18:29:29.175Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.2.2f1: downloads starting, total size: 1.75GB)","timestamp":"2018-05-12T18:29:29.535Z"}

    {"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.2.2f1: Finished","timestamp":"2018-05-12T18:42:01.839Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: end event for cluster","timestamp":"2018-05-12T18:42:01.840Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: end event for editor","timestamp":"2018-05-12T18:49:52.007Z"}

    {"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.2.2f1: Finished","timestamp":"2018-05-12T18:49:52.007Z"}

    {"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T18:50:01.380Z"}
     
  31. Ethan_VisualVocal

    Ethan_VisualVocal

    Joined:
    Mar 23, 2016
    Posts:
    124
    1. Unity Hub is in Preview, just use the direct download links on their site if you're exhausted and annoyed and don't want to deal with bugs. https://unity3d.com/get-unity/download/archive
    2. The [ SPOILER ] tag is your friend for hiding huge amounts of text so you don't exhaust and annoy everyone else with your 10 page long log that you didn't feel like attaching as a file.
     
  32. Hirkani

    Hirkani

    Joined:
    Aug 17, 2018
    Posts:
    1
    I am trying to download unity LTS version 2017.4.18f1 but after some time its failing with error message "Corrupt files ,Download failed " Its happening for other versions too. What could be the issue ? I am not able to upload Unity Hub log file 'info-log.json' ... as stated above in this thread by Unity Technology developer.:rolleyes:

    "moduleName":"LocalConfig","level":"info","message":"[ 'Local Config endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/hubConfig.json' ]","timestamp":"2019-01-26T03:39:51.446Z"}
    {"moduleName":"AutoUpdater","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.451Z"}
    {"moduleName":"AutoUpdater","level":"info","message":"[ 'Look for Hub updates from app-update.yml -> url' ]","timestamp":"2019-01-26T03:39:51.451Z"}
    {"moduleName":"AutoUpdater","level":"info","message":"[ 'Checking for hub updates' ]","timestamp":"2019-01-26T03:39:51.452Z"}
    {"moduleName":"TokenManager","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.564Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2019-01-26T03:39:51.567Z"}
    {"moduleName":"TokenManager","level":"info","message":"[ 'Done init' ]","timestamp":"2019-01-26T03:39:51.573Z"}
    {"moduleName":"Download","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.573Z"}
    {"moduleName":"DownloadManager","level":"warn","message":"[ 'Resume not implemented yet' ]","timestamp":"2019-01-26T03:39:51.669Z"}
    {"moduleName":"Download","level":"warn","message":"[ 'Could not fetch downloads in storage.: TypeError: Cannot read property \\'error\\' of undefined' ]","timestamp":"2019-01-26T03:39:51.669Z"}
    {"moduleName":"EditorManager","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.669Z"}
    {"moduleName":"Releases","level":"info","message":"[ 'Releases endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/releases-darwin.json' ]","timestamp":"2019-01-26T03:39:51.670Z"}
    {"moduleName":"EditorList","level":"info","message":"[ 'init' ]","timestamp":"2019-01-26T03:39:51.686Z"}
    {"moduleName":"EditorFolderScanner","level":"info","message":"[ '0 out of 1 valid paths found in path: /Applications/Unity/Hub/Editor' ]","timestamp":"2019-01-26T03:39:51.761Z"}
    {"moduleName":"customInstallLocation","level":"info","message":"[ 'Cannot scan custom location (no path set).' ]","timestamp":"2019-01-26T03:39:51.761Z"}
    {"moduleName":"LocatedEditorStorage","level":"info","message":"[ '0 located Editors found in storage' ]","timestamp":"2019-01-26T03:39:51.763Z"}
    {"moduleName":"EditorApp","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.764Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.764Z"}
    {"moduleName":"LicenseClient","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.768Z"}
    {"moduleName":"LicenseFSM","level":"info","message":"[ 'uninitialized --> initializing' ]","timestamp":"2019-01-26T03:39:51.769Z"}
    {"moduleName":"LicenseClient","level":"info","message":"[ 'License initialized' ]","timestamp":"2019-01-26T03:39:51.807Z"}
    {"moduleName":"LicenseFSM","level":"info","message":"[ 'initializing --> licenseValid' ]","timestamp":"2019-01-26T03:39:51.808Z"}
    {"moduleName":"LicenseClient","level":"info","message":"[ 'New license verified' ]","timestamp":"2019-01-26T03:39:51.808Z"}
    {"moduleName":"RestServer","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.808Z"}
    {"moduleName":"WebSocketService","level":"info","message":"[ 'starting listening for request' ]","timestamp":"2019-01-26T03:39:52.178Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: license.change' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.opened' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.create' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.createTemp' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.openedFromCloud' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: main-window.change' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"HubIPCService","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.179Z"}
    {"moduleName":"UnityIPCServer","level":"info","message":"[ 'IPC Server /tmp/Unity-hubIPCService.sock started' ]","timestamp":"2019-01-26T03:39:52.181Z"}
    {"moduleName":"LocalProject","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.182Z"}
    {"moduleName":"WindowManager","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.183Z"}
    {"moduleName":"SignInWindow","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.183Z"}
    {"moduleName":"CloudAnalytics","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.183Z"}
    {"moduleName":"TrayMenu","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.184Z"}
    {"moduleName":"App","level":"info","message":"[ 'Getting initial route for Main Window' ]","timestamp":"2019-01-26T03:39:52.235Z"}
    {"moduleName":"App","level":"info","message":"[ 'Loading installs page' ]","timestamp":"2019-01-26T03:39:52.333Z"}
    {"moduleName":"Auth:NetworkFSM","level":"info","message":"[ 'uninitialized --> up' ]","timestamp":"2019-01-26T03:39:52.459Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Both tokens are expired, user will be logged out' ]","timestamp":"2019-01-26T03:39:52.502Z"}
    {"moduleName":"Auth","level":"info","message":"[ 'Successfully logged out' ]","timestamp":"2019-01-26T03:39:52.517Z"}
    {"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'No update available' ]","timestamp":"2019-01-26T03:39:52.993Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2017.4.18f1: starting' ]","timestamp":"2019-01-26T03:41:08.731Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster total download size: 1.42GB' ]","timestamp":"2019-01-26T03:41:09.371Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2017.4.18f1: downloads starting' ]","timestamp":"2019-01-26T03:41:09.372Z"}
    {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/downlo...lopInstaller/UnityMonoDevelop-2017.4.18f1.pkg to /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/UnityMonoDevelop-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:41:09.373Z"}
    {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/downlo...ySetup-iOS-Support-for-Editor-2017.4.18f1.pkg to /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/UnitySetup-iOS-Support-for-Editor-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:41:09.375Z"}
    {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/download_unity/a9236f402e28/MacEditorInstaller/Unity-2017.4.18f1.pkg to /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/Unity-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:41:09.558Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2017.4.18f1: downloads starting, total size: 2.19GB)' ]","timestamp":"2019-01-26T03:41:09.560Z"}
    {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/UnityMonoDevelop-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:46:40.685Z"}
     
  33. cassandraL

    cassandraL

    Unity Technologies

    Joined:
    Dec 7, 2017
    Posts:
    61
    @Hirkani Hello, sorry to hear you had trouble downloading Unity with the Hub.
    Could you send a bug report using the Hub's tray menu? That way, we get the logs automatically.

    Otherwise, you could try to install the editor only, then add more components to it (like MonoDevelop).
    Sometimes, that helps.
     
  34. joasus12345

    joasus12345

    Joined:
    Dec 26, 2018
    Posts:
    4
    Similar thing for me too. I unchecked the Documentation and it worked.(Unity Hub 1.5.0, trying to install Unity 2019.2.0a4)
     
  35. Mr_TZ

    Mr_TZ

    Joined:
    Apr 5, 2018
    Posts:
    2
    unity hub1.6.0
    I still has this problem.
    Download Any Version And Get A Fail Warning!
     
  36. afshinity

    afshinity

    Unity Technologies

    Joined:
    Jul 31, 2017
    Posts:
    320
    Would you please report a bug?
     
  37. CarlLee

    CarlLee

    Joined:
    Mar 4, 2015
    Posts:
    8
    I've tried downloading 2019.1 four times, everytime it ends with code 3.
    I ended up downloading directly from the url in the log file.

    {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://beta.unity3d.com/download/2...tup-Android-Support-for-Editor-2019.1.0f2.exe to C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup-Android-Support-for-Editor-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:05:13.759Z"}
    {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://beta.unity3d.com/download/292b93d75a2c/Windows64EditorInstaller/UnitySetup64-2019.1.0f2.exe to C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup64-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:05:13.846Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.1.0f2: downloads starting, total size: 1.25GB)' ]","timestamp":"2019-04-17T15:05:13.850Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.1.0f2: end event for editor' ]","timestamp":"2019-04-17T15:07:34.148Z"}
    {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup64-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:07:34.148Z"}
    {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2019.1.0f2: Finished' ]","timestamp":"2019-04-17T15:08:02.146Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.1.0f2: end event for cluster' ]","timestamp":"2019-04-17T15:08:02.146Z"}
    {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.1.0f2: Finished' ]","timestamp":"2019-04-17T15:08:02.146Z"}
    {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup-Android-Support-for-Editor-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:08:02.149Z"}
     
  38. TPdnrme

    TPdnrme

    Joined:
    Mar 15, 2019
    Posts:
    2
    This resolved the issue for me while installing 2019.1.0f2 on MacBook Pro.
     
    Sneakypizza5776 likes this.
  39. ryanmeadows1997

    ryanmeadows1997

    Joined:
    May 1, 2019
    Posts:
    1
    Hey guys, getting a weird error attempting to download the latest version of Unity. Won't install 2019.1.3f1 all the way through 2019.3.0a2. I have previous versions installed so i can't comment on them. This has only occured since the Hub hit 2.0.0 for me, no trouble before that. I've tried uninstalling and reinstalling and checked admin permissions (am on Windows). Is there anything else I can do?
     
  40. finalherizo

    finalherizo

    Joined:
    Nov 12, 2010
    Posts:
    1
    Hello,
    I'm also having the same problem.

    I tried many times but was unsuccessful.

    In the log I have

    {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while downloading https://download.unity3d.com/downlo...64EditorInstaller/UnitySetup64-2019.1.4f1.exe Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n at ClientRequest.<anonymous> (C:\\\\Program Files\\\\Unity Hub\\\\resources\\\\app.asar\\\\node_modules\\\\request\\\\request.js:816:19)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at ClientRequest.emit (events.js:207:7)\\n at TLSSocket.emitTimeout (_http_client.js:722:34)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at TLSSocket.emit (events.js:207:7)\\n at TLSSocket.Socket._onTimeout (net.js:402:8)\\n at ontimeout (timers.js:469:11)\\n at tryOnTimeout (timers.js:304:5)\\n at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-05-25T02:40:19.334Z"}
    {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while checking progress of https://download.unity3d.com/downlo...64EditorInstaller/UnitySetup64-2019.1.4f1.exe Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n at ClientRequest.<anonymous> (C:\\\\Program Files\\\\Unity Hub\\\\resources\\\\app.asar\\\\node_modules\\\\request\\\\request.js:816:19)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at ClientRequest.emit (events.js:207:7)\\n at TLSSocket.emitTimeout (_http_client.js:722:34)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at TLSSocket.emit (events.js:207:7)\\n at TLSSocket.Socket._onTimeout (net.js:402:8)\\n at ontimeout (timers.js:469:11)\\n at tryOnTimeout (timers.js:304:5)\\n at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-05-25T02:40:19.335Z"}

    But then I was able to install the files located inside the temp folder (appdata) and made it recognized by the hub (Install using hub, cancel and then do a silent install in C:\Program Files\Unity\Hub\Editor\2019.1.4f1 and created a modules.json from the release.json in unity hub roaming). I thought it was fixed and tried to install a module but had another error.

    {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for windows-il2cpp' ]","timestamp":"2019-05-26T15:36:44.824Z"}
    {"moduleName":"Download","level":"info","message":"[ 'Components download ended with error. Download id: 2019.2.0b3. All downloaded file(s) were incomplete or corrupted : windows-il2cpp' ]","timestamp":"2019-05-26T15:36:44.824Z"}

    In the end I installed the downloaded file manually (wasn't able to make it recognized by the hub as already installed). Personally I can live with It. I will download the files inside the modules dir and do a manual install. I just wanted the installs to be recognized bu the hub.
     
  41. AlleyKat_

    AlleyKat_

    Joined:
    Jun 19, 2019
    Posts:
    1
    I'm getting the same issue
     
  42. nakosori

    nakosori

    Joined:
    Jun 26, 2019
    Posts:
    1
    I also have the same issue.

    Well... close. In that, I have Unity 2019.1 on a different machine that runs fine. I tried downloading 2019.1.8f1 from the hub, starting a couple of days ago, and couldn't get it to download... it would look like it was done, and then just disappear from the interface. If I re-opened the hub, it showed a greyed out install that showed "installing" as a message, but then never changed status, and no files were on the machine locally.

    Then, I just downloaded 2019.1.8f1 directly, and added it to the hub. But running that, trying to build even an empty project or a Unity tutorial or sample project gives me a Windows32 exception where it can't find/run a .bat file.
     
    Last edited: Jun 29, 2019