Editor Download Failed: Incomplete or corrupted download file

I'm getting this error when I try to download Unity – this happened on Hub 0.12.0 and now on 0.13.0 as well. It seems to happen when I'm trying to download Unity with many components at the same time (Android, iOS, Mac, Linux, &c plugins). If I reduce the number of components I'm trying to download, it seems to complete normally.

 

Yeah I keep getting this error for all downloads and not just 2018.1b8, But I've tried installing it without components and I get the same error

 

Managed to get it working after the OP, but if it happens again I'll post here.

 

It would be helpful if you posted how you managed to get it working.

 

That's what got it working in the end, but I don't think that addresses the underlying issue.

 

I think I found the source of the problem:

- I tried to download the beta 2018.1.0b9 with default checkboxes: failed (corrupted files)
- I tried to download the beta 2018.1.0b9 with all checkboxes unchecked: succeeded.
- I tried to add the standard assets using the "Add Component" button: failed (corrupted files)
- I tried to download any other version with default checkboxes: succeeded.

So I'm 99% sure it comes from the Standard Assets of the Beta version.

I found no logs in AppData/UnityHub, it seems no log file was created.

 

Hi, I'm attempting to download the latest beta and hitting this same error. Tried all combinations of unchecking components etc. tried beta 2018.1.0b9, b10 and b11

Any eta when this problem will be fixed?

 

can't download ... info-log.json

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b1: downloads starting, total size: 574.80MB)","timestamp":"2018-04-22T19:20:02.786Z"}
{"level":"warn","message":"Uncaught exception, reason: self.callback is not a function\n\tstack TypeError: self.callback is not a function\n at C:\\Program Files\\Unity Hub\\resources\\app.asar\\node_modules\\zeltice-mt-downloader\\lib\\core\\DownloadWriterAsyncTask.js:14:9\n at FSReqWrap.wrapper [as oncomplete] (fs.js:691:5)","timestamp":"2018-04-22T19:23:49.205Z"}

 

This is insane!

 

In Mac, I got the same error.

Then, I try to change the owner of the Unity Hub app.
(terminal command in Application folder)

Code (CSharp):

1.  
2. sudo chown root Unity\ Hub.app/
3.  

It works. I think it might be permission issue on mac.

Hope this help~

 

So you just navigate to the Unity Hub in the terminal, and then add the chownroot command..?

 

yep, in the application folder, you can give the command.

 

This fixed it for me.
Before: It would download and then give me the "incomplete or corrupted download file" error.
After running sudo chown root: successful install!

 

Hi Ethan and augustinus,

Sorry that you both have to rely on a command line permission changes to workaround this problem.

Can you either of you please share some details on the setup of your macOS user accounts? Are you login in with an account that has Administrator or standard privileges and/or a managed account?

Thanks
Daniel

 

I had a similar problem on my Windows 10 System. UnityHub installed itself on C: drive - I have my applications on E: drive so it would be great if there was a way, or a more visible way of changing the installation path of the Hub application itself.

I initially tried installing 2017.4.1f1 with Editor, Mono, Standard Assets, Windows Store ( both) and WebGL options but failed several times. So turned off all but Editor and it worked fine. Will update with more if I get errors when I try to update.

Edit:
Added each component one at a time after the editor and there were no more problems.

 

I log in as an administrator
MacOS 10.12.6

before chown:

drwxr-xr-x@  3 ethan  admin      102 Apr 17 13:25 Unity Hub.app

after chown:

drwxr-xr-x@  3 root   admin      102 Apr 17 13:25 Unity Hub.app

 

Windows 10 Machine. Issue occurs when installing any version after the most recent update to UnityHub.
As others have reported, looks like a permissions issue in allowing Unity Hub to start .exe files (installations). Going into the Temp folder where the .exe gets downloaded and manually running the install works fine.

Log file contents:
{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.1f1: starting","timestamp":"2018-04-27T16:20:45.192Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"Cluster is empty, nothing to start","timestamp":"2018-04-27T16:20:45.192Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.1f1: end event for cluster","timestamp":"2018-04-27T16:20:45.192Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.1f1: downloads starting, total size: 539.91MB)","timestamp":"2018-04-27T16:20:45.340Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.1f1: end event for editor","timestamp":"2018-04-27T16:21:10.266Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.1f1: Finished","timestamp":"2018-04-27T16:21:10.266Z"}
{"moduleName":"Download","level":"info","message":"Editor download ended successfully. Download id: 2017.4.1f1","timestamp":"2018-04-27T16:21:14.205Z"}
{"moduleName":"Installer","level":"info","message":"Install 2017.4.1f1: C:\\Users\\%tempt%\\unityhub-f01cf880-4a36-11e8-9d52-f5a954261f5e\\UnitySetup64-2017.4.1f1.exe to F:\\2017.4.1f1 started","timestamp":"2018-04-27T16:21:14.206Z"}
{"moduleName":"EditorManager","level":"warn","message":"There was an unhandled error while installing the editor: [object Object]","timestamp":"2018-04-27T16:21:14.206Z"}

 

@Ethan_VisualVocal. thanks for the details. I forgot to ask but would it be possible to also share details on the permissions of the directory structure where you Unity Hub.app is installed. For example, we're looking to see if any folders in the hierarchy have elevated root privileges (or were created via a different user for example).

@Animagic @Xrystal. This may be a different cause than the issues on Mac. Are you both also running as admin users? Do you experience the same issue with a newer release of the Editor (E.g 2018.1 or 2018.2 beta?)... We're working on improving the error handling/messaging in an upcoming Hub release so it can at least be more descriptive for us to help troubleshoot the issue.

 

It's installed at /Applications/Unity Hub.app
Permissions for /Applications

drwxrwxr-x+ 101 root   admin  3434 Apr 27 13:33 Applications

I have Apple's "FileVault" turned on for this drive, if that somehow matters.

 

Guys I really like the Hub but these component install failures persist and I have tried enough variations right now to know there doesn't appear to be any pattern - at least not to my current observations. Lrt me know how and when to submit my logs..
The other issue I have sometimes is the Hub seems to forget my serial number - I now keep i handy in a file on my desktop in case I get prompted for it.

 

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b2: starting","timestamp":"2018-04-30T16:46:34.022Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 205.80MB","timestamp":"2018-04-30T16:46:34.057Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b2: downloads starting","timestamp":"2018-04-30T16:46:34.069Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b2: downloads starting, total size: 780.63MB)","timestamp":"2018-04-30T16:46:34.101Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b2: Finished","timestamp":"2018-04-30T16:46:52.990Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b2: end event for cluster","timestamp":"2018-04-30T16:46:52.990Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b2: end event for editor","timestamp":"2018-04-30T16:47:21.585Z"}
{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b2: Finished","timestamp":"2018-04-30T16:47:21.585Z"}
{"moduleName":"Download","level":"warn","message":"The checksum does not match for windows-il2cpp","timestamp":"2018-04-30T16:47:26.401Z"}

It seems that the newest beta had a bad checksum... or whatever as I have tried 3 times.
[Edit] It seems to be fixed.

 

Same problem, and happened too with all the other beta versions on release date days.
I have a 10mbit download connection and it downloads at max speed till i get to 50%, then drops the speed to 0 and it times out with the error.
Every time i try it its the same. I think its some kind of timeout on the server side that only keeps the connection alive for some fixed time that should be more than enough for people with better download speed (20 mbits or more i think should be enough). But its imposible for people with a more limited bandwidth.

 

No, it's not a network overload I believe unless it loads through the separate channel since regular installer downloads and installs without errors. Here is a thread about 2018.1.0f2 download errors:
https://forum.unity.com/threads/cant-install-unity-2018-1-0f2-through-the-unity-hub.529471/

 

I've been trying to go over the 2D game tutorial
it doesn't work on 2018.1.0f2
not on 2017.4.3f1 LTS
tried to download 2017.3.1f1 - twice got the same error - corrupt download file.

here is my logs:

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: license.change","timestamp":"2018-05-12T07:50:12.073Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.opened","timestamp":"2018-05-12T07:50:12.075Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.create","timestamp":"2018-05-12T07:50:12.075Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.createTemp","timestamp":"2018-05-12T07:50:12.075Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.openedFromCloud","timestamp":"2018-05-12T07:50:12.075Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: main-window.change","timestamp":"2018-05-12T07:50:12.076Z"}

{"moduleName":"HubSettings","level":"info","message":"{ cloudEnvironment: 'production',\n accessTokenIntervalPeriod: 5000,\n servicesUrlInterval: 900000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n globalConfigFolder: '/Library/Application Support/Unity/config' }","timestamp":"2018-05-12T07:50:12.158Z"}

{"moduleName":"AutoUpdater","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.158Z"}

{"moduleName":"AutoUpdater","level":"info","message":"Checking for hub updates","timestamp":"2018-05-12T07:50:12.158Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T07:50:12.160Z"}

{"moduleName":"TokenManager","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.160Z"}

{"moduleName":"TokenManager","level":"info","message":"Done init","timestamp":"2018-05-12T07:50:12.280Z"}

{"moduleName":"Config","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.280Z"}

{"moduleName":"Config","level":"info","message":"Using production services URL","timestamp":"2018-05-12T07:50:12.280Z"}

{"moduleName":"Download","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.280Z"}

{"moduleName":"EditorManager","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.283Z"}

{"moduleName":"Releases","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.283Z"}

{"moduleName":"customInstallLocation","level":"info","message":"Custom install path not present.","timestamp":"2018-05-12T07:50:12.323Z"}

{"moduleName":"EditorFolderScanner","level":"info","message":"0 out of 0 valid paths found in path: /Applications/Unity/Hub/Editor","timestamp":"2018-05-12T07:50:12.326Z"}

{"moduleName":"customInstallLocation","level":"info","message":"Cannot scan custom location (no path set).","timestamp":"2018-05-12T07:50:12.326Z"}

{"moduleName":"LocatedEditorStorage","level":"info","message":"0 located editors found in storage","timestamp":"2018-05-12T07:50:12.332Z"}

{"moduleName":"EditorApp","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.333Z"}

{"moduleName":"Auth","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.333Z"}

{"moduleName":"LicenseClient","level":"info","message":"Init","timestamp":"2018-05-12T07:50:12.335Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T07:50:12.642Z"}

{"moduleName":"LicenseFSM","level":"info","message":"uninitialized --> initializing","timestamp":"2018-05-12T07:50:12.751Z"}

{"moduleName":"LicenseFSM","level":"info","message":"","timestamp":"2018-05-12T07:50:13.037Z"}

{"moduleName":"LicenseClient","level":"info","message":"License initialized","timestamp":"2018-05-12T07:50:13.038Z"}

{"moduleName":"LicenseFSM","level":"info","message":"initializing --> licenseValid","timestamp":"2018-05-12T07:50:13.038Z"}

{"moduleName":"LicenseClient","level":"info","message":"New license verified","timestamp":"2018-05-12T07:50:13.038Z"}

{"moduleName":"RestServer","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.039Z"}

{"moduleName":"WebSocketService","level":"info","message":"starting listening for request","timestamp":"2018-05-12T07:50:13.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: license.change","timestamp":"2018-05-12T07:50:13.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.opened","timestamp":"2018-05-12T07:50:13.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.create","timestamp":"2018-05-12T07:50:13.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.createTemp","timestamp":"2018-05-12T07:50:13.291Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.openedFromCloud","timestamp":"2018-05-12T07:50:13.291Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: main-window.change","timestamp":"2018-05-12T07:50:13.291Z"}

{"moduleName":"LocalProject","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.291Z"}

{"moduleName":"WindowManager","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.291Z"}

{"moduleName":"SignInWindow","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.291Z"}

{"moduleName":"CloudAnalytics","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.292Z"}

{"moduleName":"TrayMenu","level":"info","message":"Init","timestamp":"2018-05-12T07:50:13.292Z"}

{"moduleName":"App","level":"info","message":"Getting initial route for Main Window","timestamp":"2018-05-12T07:50:13.343Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"uninitialized --> up","timestamp":"2018-05-12T07:50:13.953Z"}

{"moduleName":"Auth","level":"info","message":"Both tokens are expired, user will be logged out","timestamp":"2018-05-12T07:50:13.954Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged out","timestamp":"2018-05-12T07:50:13.961Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T07:50:13.961Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T07:50:13.979Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b4: starting","timestamp":"2018-05-12T07:50:47.246Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 375.88MB","timestamp":"2018-05-12T07:50:48.158Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b4: downloads starting","timestamp":"2018-05-12T07:50:48.159Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b4: downloads starting, total size: 1.35GB)","timestamp":"2018-05-12T07:50:48.311Z"}

{"moduleName":"SignInWindow","level":"warn","message":"Failed to load unity ID, service might be unavailable","timestamp":"2018-05-12T07:51:04.530Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2018.2.0b4: Finished","timestamp":"2018-05-12T07:56:55.005Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b4: end event for cluster","timestamp":"2018-05-12T07:56:55.006Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2018.2.0b4: end event for editor","timestamp":"2018-05-12T08:01:55.920Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2018.2.0b4: Finished","timestamp":"2018-05-12T08:01:55.921Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T08:02:03.894Z"}

{"moduleName":"Download","level":"info","message":"Editor download ended with error. Download id: 2018.2.0b4. Incomplete or corrupted download file: documentation","timestamp":"2018-05-12T08:02:03.900Z"}

{"moduleName":"Installer","level":"info","message":"Install 2018.2.0b4: /var/folders/94/cp3l4bp518s7p5mcgsdlc0ym0000gn/T/unityhub-2e82b9b0-55b9-11e8-90f2-cb117bb6d3c4/Unity-2018.2.0b4.pkg to /Applications/Unity/Hub/Editor/2018.2.0b4 started","timestamp":"2018-05-12T08:02:03.903Z"}

{"moduleName":"Installer:ReleaseFileIO","level":"info","message":"write /Applications/Unity/Hub/Editor/2018.2.0b4/modules.json","timestamp":"2018-05-12T08:03:55.745Z"}

{"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2018.2.0b4/modules.json","timestamp":"2018-05-12T08:03:57.152Z"}

{"moduleName":"DefaultEditorFinder","level":"info","message":"Default editor not found. Setting Unity 2018.2.0b4 as default.","timestamp":"2018-05-12T08:03:57.155Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T08:08:33.570Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T08:08:50.403Z"}

{"moduleName":"Auth","level":"info","message":"Both tokens are expired, user will be logged out","timestamp":"2018-05-12T08:08:50.404Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged out","timestamp":"2018-05-12T08:08:50.409Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T08:08:50.416Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T08:08:50.586Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T08:20:32.407Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T08:20:34.748Z"}

{"moduleName":"Auth","level":"info","message":"Both tokens are expired, user will be logged out","timestamp":"2018-05-12T08:20:34.749Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged out","timestamp":"2018-05-12T08:20:34.753Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T08:20:34.753Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T08:20:35.105Z"}

{"level":"warn","message":"Unhandled promise rejection, reason: 409 - {\"message\":\"Resource Write Conflict\",\"code\":\"120.008\",\"details\":[{\"field\":\"rev\",\"reason\":\"The resource is already updated by another request.\"}]}\n\tstack StatusCodeError: 409 - {\"message\":\"Resource Write Conflict\",\"code\":\"120.008\",\"details\":[{\"field\":\"rev\",\"reason\":\"The resource is already updated by another request.\"}]}\n at new StatusCodeError (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request-promise-core/lib/errors.js:32:15)\n at Request.plumbing.callback (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request-promise-core/lib/plumbing.js:104:33)\n at Request.RP$callback [as _callback] (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request-promise-core/lib/plumbing.js:46:31)\n at Request.self.callback (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:186:22)\n at emitTwo (events.js:125:13)\n at Request.emit (events.js:213:7)\n at Request.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:1163:10)\n at emitOne (events.js:115:13)\n at Request.emit (events.js:210:7)\n at IncomingMessage.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:1085:12)\n at Object.onceWrapper (events.js:314:30)\n at emitNone (events.js:110:20)\n at IncomingMessage.emit (events.js:207:7)\n at endReadableNT (_stream_readable.js:1045:12)\n at _combinedTickCallback (internal/process/next_tick.js:138:11)\n at process._tickDomainCallback (internal/process/next_tick.js:218:9)","timestamp":"2018-05-12T08:21:36.898Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T08:21:37.692Z"}

{"moduleName":"RestEventroject","level":"info","message":"onTempProjectCreate data: [object Object]","timestamp":"2018-05-12T08:21:49.696Z"}

{"moduleName":"RestController:Health","level":"info","message":"show params: [object Object]","timestamp":"2018-05-12T08:30:22.413Z"}

{"moduleName":"WebSocketService","level":"info","message":"incoming connection with session_id 6296","timestamp":"2018-05-12T08:30:22.434Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T08:45:15.614Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T08:45:22.893Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T08:45:23.684Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T08:45:23.685Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T08:45:23.826Z"}

{"moduleName":"LaunchProcess","level":"info","message":"child process exited with code 0","timestamp":"2018-05-12T08:51:25.346Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: starting","timestamp":"2018-05-12T08:51:58.315Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 739.56MB","timestamp":"2018-05-12T08:51:59.149Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: downloads starting","timestamp":"2018-05-12T08:51:59.150Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: downloads starting, total size: 1.51GB)","timestamp":"2018-05-12T08:51:59.274Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: Finished","timestamp":"2018-05-12T08:59:53.022Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for cluster","timestamp":"2018-05-12T08:59:53.023Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for editor","timestamp":"2018-05-12T09:01:38.365Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: Finished","timestamp":"2018-05-12T09:01:38.366Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for example","timestamp":"2018-05-12T09:01:46.472Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T09:01:46.569Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: starting","timestamp":"2018-05-12T09:01:58.735Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 739.56MB","timestamp":"2018-05-12T09:01:58.834Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: downloads starting","timestamp":"2018-05-12T09:01:58.835Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: downloads starting, total size: 1.51GB)","timestamp":"2018-05-12T09:01:58.940Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.4.3f1: Finished","timestamp":"2018-05-12T09:10:30.476Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for cluster","timestamp":"2018-05-12T09:10:30.476Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.4.3f1: end event for editor","timestamp":"2018-05-12T09:13:48.595Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.4.3f1: Finished","timestamp":"2018-05-12T09:13:48.595Z"}

{"moduleName":"Download","level":"info","message":"Editor download ended successfully. Download id: 2017.4.3f1","timestamp":"2018-05-12T09:13:56.601Z"}

{"moduleName":"Installer","level":"info","message":"Install 2017.4.3f1: /var/folders/94/cp3l4bp518s7p5mcgsdlc0ym0000gn/T/unityhub-208486e1-55c3-11e8-90f2-cb117bb6d3c4/Unity-2017.4.3f1.pkg to /Applications/Unity/Hub/Editor/2017.4.3f1 started","timestamp":"2018-05-12T09:13:56.602Z"}

{"moduleName":"Installer:ReleaseFileIO","level":"info","message":"write /Applications/Unity/Hub/Editor/2017.4.3f1/modules.json","timestamp":"2018-05-12T09:15:07.607Z"}

{"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2017.4.3f1/modules.json","timestamp":"2018-05-12T09:15:07.664Z"}

{"moduleName":"Download","level":"info","message":"Download ended successfully. Download id: 46209","timestamp":"2018-05-12T09:20:19.386Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T09:20:36.204Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T09:20:38.868Z"}

{"moduleName":"Download","level":"info","message":"Download ended successfully. Download id: 40756","timestamp":"2018-05-12T09:20:55.997Z"}

{"moduleName":"RestEventroject","level":"info","message":"onTempProjectCreate data: [object Object]","timestamp":"2018-05-12T09:21:25.038Z"}

{"moduleName":"RestController:Health","level":"info","message":"show params: [object Object]","timestamp":"2018-05-12T09:28:59.084Z"}

{"moduleName":"WebSocketService","level":"info","message":"incoming connection with session_id 6820","timestamp":"2018-05-12T09:28:59.147Z"}

{"moduleName":"LaunchProcess","level":"info","message":"child process exited with code 0","timestamp":"2018-05-12T09:30:55.122Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: starting","timestamp":"2018-05-12T09:31:16.417Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 706.40MB","timestamp":"2018-05-12T09:31:16.705Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: downloads starting","timestamp":"2018-05-12T09:31:16.706Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: downloads starting, total size: 1.46GB)","timestamp":"2018-05-12T09:31:16.774Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Download Cluster cluster-2017.3.1f1: Canceled","timestamp":"2018-05-12T09:34:30.657Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Canceled","timestamp":"2018-05-12T09:34:30.657Z"}

{"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: license.change","timestamp":"2018-05-12T09:34:32.289Z"}

{"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.opened","timestamp":"2018-05-12T09:34:32.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.create","timestamp":"2018-05-12T09:34:32.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.createTemp","timestamp":"2018-05-12T09:34:32.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: project.openedFromCloud","timestamp":"2018-05-12T09:34:32.290Z"}

{"moduleName":"RestEventRouter","level":"info","message":"unsubscribing from: main-window.change","timestamp":"2018-05-12T09:34:32.290Z"}

{"moduleName":"WebSocketService","level":"info","message":"stopping web socket server. closing connections","timestamp":"2018-05-12T09:34:32.291Z"}

{"moduleName":"WebSocketService","level":"info","message":"closing connection: [ 6296], unity-hub-protocol","timestamp":"2018-05-12T09:34:32.291Z"}

{"moduleName":"WebSocketService","level":"info","message":"closing connection: [ 6820], unity-hub-protocol","timestamp":"2018-05-12T09:34:32.291Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: license.change","timestamp":"2018-05-12T09:35:52.153Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.opened","timestamp":"2018-05-12T09:35:52.154Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.create","timestamp":"2018-05-12T09:35:52.154Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.createTemp","timestamp":"2018-05-12T09:35:52.154Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: project.openedFromCloud","timestamp":"2018-05-12T09:35:52.154Z"}

{"moduleName":"RestEventRouter","level":"info","message":"adding route path: main-window.change","timestamp":"2018-05-12T09:35:52.155Z"}

{"moduleName":"HubSettings","level":"info","message":"{ cloudEnvironment: 'production',\n accessTokenIntervalPeriod: 5000,\n servicesUrlInterval: 900000,\n releasesRefreshInterval: 3600000,\n recentProjectInterval: 60000,\n downloadClusterInterval: 1000,\n downloadEditorInterval: 1000,\n refreshTokenValidity: 2592000000,\n checkForUpdateInterval: 43200000,\n sendAnalyticsEventsInterval: 60000,\n maxSizeForAnalyticsQueue: 500,\n globalConfigFolder: '/Library/Application Support/Unity/config' }","timestamp":"2018-05-12T09:35:52.284Z"}

{"moduleName":"AutoUpdater","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.284Z"}

{"moduleName":"AutoUpdater","level":"info","message":"Checking for hub updates","timestamp":"2018-05-12T09:35:52.284Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T09:35:52.286Z"}

{"moduleName":"TokenManager","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.286Z"}

{"moduleName":"TokenManager","level":"info","message":"Done init","timestamp":"2018-05-12T09:35:52.415Z"}

{"moduleName":"Config","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.415Z"}

{"moduleName":"Config","level":"info","message":"Using production services URL","timestamp":"2018-05-12T09:35:52.416Z"}

{"moduleName":"Download","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.416Z"}

{"moduleName":"Download","level":"warn","message":"Failed to resume download 40756","timestamp":"2018-05-12T09:35:52.420Z"}

{"moduleName":"Download","level":"warn","message":"40756 will be deleted from downloads storage keys","timestamp":"2018-05-12T09:35:52.420Z"}

{"moduleName":"Download","level":"warn","message":"Failed to resume download 46209","timestamp":"2018-05-12T09:35:52.422Z"}

{"moduleName":"Download","level":"warn","message":"46209 will be deleted from downloads storage keys","timestamp":"2018-05-12T09:35:52.422Z"}

{"moduleName":"EditorManager","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.423Z"}

{"moduleName":"Releases","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.423Z"}

{"moduleName":"EditorFolderScanner","level":"info","message":"2 out of 2 valid paths found in path: /Applications/Unity/Hub/Editor","timestamp":"2018-05-12T09:35:52.504Z"}

{"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2017.4.3f1/modules.json","timestamp":"2018-05-12T09:35:52.504Z"}

{"moduleName":"Installer:ReleaseFileIO","level":"info","message":"read /Applications/Unity/Hub/Editor/2018.2.0b4/modules.json","timestamp":"2018-05-12T09:35:52.504Z"}

{"moduleName":"customInstallLocation","level":"info","message":"Cannot scan custom location (no path set).","timestamp":"2018-05-12T09:35:52.506Z"}

{"moduleName":"LocatedEditorStorage","level":"info","message":"0 located editors found in storage","timestamp":"2018-05-12T09:35:52.507Z"}

{"moduleName":"EditorApp","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.508Z"}

{"moduleName":"Auth","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.508Z"}

{"moduleName":"LicenseClient","level":"info","message":"Init","timestamp":"2018-05-12T09:35:52.509Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T09:35:52.743Z"}

{"moduleName":"LicenseFSM","level":"info","message":"uninitialized --> initializing","timestamp":"2018-05-12T09:35:52.793Z"}

{"moduleName":"LicenseFSM","level":"info","message":"aNE8YQY7_D9ZM0FBbhJs1X0kdP38Od23VlhZhtu3kcE011f","timestamp":"2018-05-12T09:35:53.072Z"}

{"moduleName":"LicenseClient","level":"info","message":"License initialized","timestamp":"2018-05-12T09:35:53.073Z"}

{"moduleName":"LicenseFSM","level":"info","message":"initializing --> licenseValid","timestamp":"2018-05-12T09:35:53.073Z"}

{"moduleName":"LicenseClient","level":"info","message":"New license verified","timestamp":"2018-05-12T09:35:53.074Z"}

{"moduleName":"RestServer","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.074Z"}

{"moduleName":"WebSocketService","level":"info","message":"starting listening for request","timestamp":"2018-05-12T09:35:53.327Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: license.change","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.opened","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.create","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.createTemp","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: project.openedFromCloud","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"RestEventRouter","level":"info","message":"subscribing to: main-window.change","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"LocalProject","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.328Z"}

{"moduleName":"WindowManager","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.329Z"}

{"moduleName":"SignInWindow","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.329Z"}

{"moduleName":"CloudAnalytics","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.329Z"}

{"moduleName":"TrayMenu","level":"info","message":"Init","timestamp":"2018-05-12T09:35:53.330Z"}

{"moduleName":"App","level":"info","message":"Getting initial route for Main Window","timestamp":"2018-05-12T09:35:53.368Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"uninitialized --> up","timestamp":"2018-05-12T09:35:53.809Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T09:35:54.566Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T09:35:54.567Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T09:35:54.661Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: starting","timestamp":"2018-05-12T09:36:11.259Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 706.40MB","timestamp":"2018-05-12T09:36:11.364Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: downloads starting","timestamp":"2018-05-12T09:36:11.365Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: downloads starting, total size: 1.46GB)","timestamp":"2018-05-12T09:36:11.428Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T10:12:31.292Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T10:12:31.822Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T10:12:35.639Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T10:12:35.639Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T10:12:35.793Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T10:44:07.019Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T10:44:08.791Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: Finished","timestamp":"2018-05-12T11:38:11.630Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: end event for cluster","timestamp":"2018-05-12T11:38:11.631Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T12:32:24.935Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T12:32:26.416Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T14:04:45.417Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T14:04:47.003Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T14:58:46.985Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T14:59:07.044Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T14:59:07.814Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T14:59:07.814Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T14:59:07.911Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T15:29:41.370Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T15:29:43.012Z"}

{"moduleName":"EditorDownloader","level":"warn","message":"Editor Downloader 2017.3.1f1: Failed to download editor, stopping all pending module downloads","timestamp":"2018-05-12T16:24:20.126Z"}

{"moduleName":"EditorDownloader","level":"warn","message":"Download error: Error: Download request timed out after 5 seconds. Closing connections","timestamp":"2018-05-12T16:24:20.126Z"}

{"moduleName":"Download","level":"warn","message":"Editor downloader 2017.3.1f1 critical error, failed to download editor, warning the whole App","timestamp":"2018-05-12T16:24:20.126Z"}

{"moduleName":"Download","level":"warn","message":"Error: Error: Download request timed out after 5 seconds. Closing connections","timestamp":"2018-05-12T16:24:20.126Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Download Cluster cluster-2017.3.1f1: Canceled","timestamp":"2018-05-12T16:24:20.127Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Canceled","timestamp":"2018-05-12T16:24:20.127Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T17:17:57.689Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T17:17:59.671Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"up --> down","timestamp":"2018-05-12T18:00:21.989Z"}

{"moduleName":"Auth:NetworkFSM","level":"info","message":"down --> up","timestamp":"2018-05-12T18:00:36.260Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T18:00:37.168Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"Checking for update","timestamp":"2018-05-12T18:00:37.168Z"}

{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"No update available","timestamp":"2018-05-12T18:00:37.385Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: starting","timestamp":"2018-05-12T18:00:51.315Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 895.75MB","timestamp":"2018-05-12T18:00:52.644Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: downloads starting","timestamp":"2018-05-12T18:00:52.644Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: downloads starting, total size: 1.65GB)","timestamp":"2018-05-12T18:00:52.819Z"}

{"moduleName":"Auth","level":"info","message":"Access token is expired, attempting to get a new one with refresh token","timestamp":"2018-05-12T18:17:01.504Z"}

{"moduleName":"Auth","level":"info","message":"Successfully logged in","timestamp":"2018-05-12T18:17:03.193Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.3.1f1: Finished","timestamp":"2018-05-12T18:18:00.303Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: end event for cluster","timestamp":"2018-05-12T18:18:00.303Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.3.1f1: end event for editor","timestamp":"2018-05-12T18:28:42.472Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Finished","timestamp":"2018-05-12T18:28:42.472Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for standardassets","timestamp":"2018-05-12T18:28:48.741Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T18:28:49.870Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for example","timestamp":"2018-05-12T18:28:49.927Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: starting","timestamp":"2018-05-12T18:29:27.793Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 889.83MB","timestamp":"2018-05-12T18:29:29.175Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.2.2f1: downloads starting","timestamp":"2018-05-12T18:29:29.175Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.2.2f1: downloads starting, total size: 1.75GB)","timestamp":"2018-05-12T18:29:29.535Z"}

 

unbelievable...
2017.2.2f1 . same error exactly...
I just finished paying $144 for a unity course... if I can't complete a download and see the examples actually working, why charge money??
I'm losing my patience here after an entire day of QA'ing the download...
you guys should have an email sent each time an error like this happens...

here is the tail of my log: <exhausted and annoyed sigh>....


{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.3.1f1: Finished","timestamp":"2018-05-12T18:28:42.472Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for standardassets","timestamp":"2018-05-12T18:28:48.741Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T18:28:49.870Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for example","timestamp":"2018-05-12T18:28:49.927Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: starting","timestamp":"2018-05-12T18:29:27.793Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster total download size: 889.83MB","timestamp":"2018-05-12T18:29:29.175Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.2.2f1: downloads starting","timestamp":"2018-05-12T18:29:29.175Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.2.2f1: downloads starting, total size: 1.75GB)","timestamp":"2018-05-12T18:29:29.535Z"}

{"moduleName":"DownloadsCluster","level":"info","message":"Cluster cluster-2017.2.2f1: Finished","timestamp":"2018-05-12T18:42:01.839Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: end event for cluster","timestamp":"2018-05-12T18:42:01.840Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Downloader 2017.2.2f1: end event for editor","timestamp":"2018-05-12T18:49:52.007Z"}

{"moduleName":"EditorDownloader","level":"info","message":"Editor Download 2017.2.2f1: Finished","timestamp":"2018-05-12T18:49:52.007Z"}

{"moduleName":"Download","level":"warn","message":"The checksum does not match for documentation","timestamp":"2018-05-12T18:50:01.380Z"}

 

1. Unity Hub is in Preview, just use the direct download links on their site if you're exhausted and annoyed and don't want to deal with bugs. https://unity3d.com/get-unity/download/archive
   
2. The [ SPOILER ] tag is your friend for hiding huge amounts of text so you don't exhaust and annoy everyone else with your 10 page long log that you didn't feel like attaching as a file.
   

 

I am trying to download unity LTS version 2017.4.18f1 but after some time its failing with error message "Corrupt files ,Download failed " Its happening for other versions too. What could be the issue ? I am not able to upload Unity Hub log file 'info-log.json' ... as stated above in this thread by Unity Technology developer.

"moduleName":"LocalConfig","level":"info","message":"[ 'Local Config endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/hubConfig.json' ]","timestamp":"2019-01-26T03:39:51.446Z"}
{"moduleName":"AutoUpdater","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.451Z"}
{"moduleName":"AutoUpdater","level":"info","message":"[ 'Look for Hub updates from app-update.yml -> url' ]","timestamp":"2019-01-26T03:39:51.451Z"}
{"moduleName":"AutoUpdater","level":"info","message":"[ 'Checking for hub updates' ]","timestamp":"2019-01-26T03:39:51.452Z"}
{"moduleName":"TokenManager","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.564Z"}
{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'Checking for update' ]","timestamp":"2019-01-26T03:39:51.567Z"}
{"moduleName":"TokenManager","level":"info","message":"[ 'Done init' ]","timestamp":"2019-01-26T03:39:51.573Z"}
{"moduleName":"Download","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.573Z"}
{"moduleName":"DownloadManager","level":"warn","message":"[ 'Resume not implemented yet' ]","timestamp":"2019-01-26T03:39:51.669Z"}
{"moduleName":"Download","level":"warn","message":"[ 'Could not fetch downloads in storage.: TypeError: Cannot read property \\'error\\' of undefined' ]","timestamp":"2019-01-26T03:39:51.669Z"}
{"moduleName":"EditorManager","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.669Z"}
{"moduleName":"Releases","level":"info","message":"[ 'Releases endpoint: https://public-cdn.cloud.unity3d.com/hub/prod/releases-darwin.json' ]","timestamp":"2019-01-26T03:39:51.670Z"}
{"moduleName":"EditorList","level":"info","message":"[ 'init' ]","timestamp":"2019-01-26T03:39:51.686Z"}
{"moduleName":"EditorFolderScanner","level":"info","message":"[ '0 out of 1 valid paths found in path: /Applications/Unity/Hub/Editor' ]","timestamp":"2019-01-26T03:39:51.761Z"}
{"moduleName":"customInstallLocation","level":"info","message":"[ 'Cannot scan custom location (no path set).' ]","timestamp":"2019-01-26T03:39:51.761Z"}
{"moduleName":"LocatedEditorStorage","level":"info","message":"[ '0 located Editors found in storage' ]","timestamp":"2019-01-26T03:39:51.763Z"}
{"moduleName":"EditorApp","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.764Z"}
{"moduleName":"Auth","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.764Z"}
{"moduleName":"LicenseClient","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.768Z"}
{"moduleName":"LicenseFSM","level":"info","message":"[ 'uninitialized --> initializing' ]","timestamp":"2019-01-26T03:39:51.769Z"}
{"moduleName":"LicenseClient","level":"info","message":"[ 'License initialized' ]","timestamp":"2019-01-26T03:39:51.807Z"}
{"moduleName":"LicenseFSM","level":"info","message":"[ 'initializing --> licenseValid' ]","timestamp":"2019-01-26T03:39:51.808Z"}
{"moduleName":"LicenseClient","level":"info","message":"[ 'New license verified' ]","timestamp":"2019-01-26T03:39:51.808Z"}
{"moduleName":"RestServer","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:51.808Z"}
{"moduleName":"WebSocketService","level":"info","message":"[ 'starting listening for request' ]","timestamp":"2019-01-26T03:39:52.178Z"}
{"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: license.change' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.opened' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.create' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.createTemp' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: project.openedFromCloud' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"RestEventRouter","level":"info","message":"[ 'subscribing to: main-window.change' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"HubIPCService","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.179Z"}
{"moduleName":"UnityIPCServer","level":"info","message":"[ 'IPC Server /tmp/Unity-hubIPCService.sock started' ]","timestamp":"2019-01-26T03:39:52.181Z"}
{"moduleName":"LocalProject","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.182Z"}
{"moduleName":"WindowManager","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.183Z"}
{"moduleName":"SignInWindow","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.183Z"}
{"moduleName":"CloudAnalytics","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.183Z"}
{"moduleName":"TrayMenu","level":"info","message":"[ 'Init' ]","timestamp":"2019-01-26T03:39:52.184Z"}
{"moduleName":"App","level":"info","message":"[ 'Getting initial route for Main Window' ]","timestamp":"2019-01-26T03:39:52.235Z"}
{"moduleName":"App","level":"info","message":"[ 'Loading installs page' ]","timestamp":"2019-01-26T03:39:52.333Z"}
{"moduleName":"Auth:NetworkFSM","level":"info","message":"[ 'uninitialized --> up' ]","timestamp":"2019-01-26T03:39:52.459Z"}
{"moduleName":"Auth","level":"info","message":"[ 'Both tokens are expired, user will be logged out' ]","timestamp":"2019-01-26T03:39:52.502Z"}
{"moduleName":"Auth","level":"info","message":"[ 'Successfully logged out' ]","timestamp":"2019-01-26T03:39:52.517Z"}
{"moduleName":"AutoUpdater:EventHandler","level":"info","message":"[ 'No update available' ]","timestamp":"2019-01-26T03:39:52.993Z"}
{"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2017.4.18f1: starting' ]","timestamp":"2019-01-26T03:41:08.731Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster total download size: 1.42GB' ]","timestamp":"2019-01-26T03:41:09.371Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2017.4.18f1: downloads starting' ]","timestamp":"2019-01-26T03:41:09.372Z"}
{"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/downlo...lopInstaller/UnityMonoDevelop-2017.4.18f1.pkg to /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/UnityMonoDevelop-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:41:09.373Z"}
{"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/downlo...ySetup-iOS-Support-for-Editor-2017.4.18f1.pkg to /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/UnitySetup-iOS-Support-for-Editor-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:41:09.375Z"}
{"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://download.unity3d.com/download_unity/a9236f402e28/MacEditorInstaller/Unity-2017.4.18f1.pkg to /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/Unity-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:41:09.558Z"}
{"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2017.4.18f1: downloads starting, total size: 2.19GB)' ]","timestamp":"2019-01-26T03:41:09.560Z"}
{"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/fy/wt5j6crj68vgrfy13hpt1w8h0000gn/T/unityhub-379bd070-211c-11e9-afef-67cac52b84c1/UnityMonoDevelop-2017.4.18f1.pkg' ]","timestamp":"2019-01-26T03:46:40.685Z"}

 

Similar thing for me too. I unchecked the Documentation and it worked.(Unity Hub 1.5.0, trying to install Unity 2019.2.0a4)

 

unity hub1.6.0
I still has this problem.
Download Any Version And Get A Fail Warning!

 

I've tried downloading 2019.1 four times, everytime it ends with code 3.
I ended up downloading directly from the url in the log file.

{"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://beta.unity3d.com/download/2...tup-Android-Support-for-Editor-2019.1.0f2.exe to C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup-Android-Support-for-Editor-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:05:13.759Z"}
{"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://beta.unity3d.com/download/292b93d75a2c/Windows64EditorInstaller/UnitySetup64-2019.1.0f2.exe to C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup64-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:05:13.846Z"}
{"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.1.0f2: downloads starting, total size: 1.25GB)' ]","timestamp":"2019-04-17T15:05:13.850Z"}
{"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.1.0f2: end event for editor' ]","timestamp":"2019-04-17T15:07:34.148Z"}
{"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup64-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:07:34.148Z"}
{"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2019.1.0f2: Finished' ]","timestamp":"2019-04-17T15:08:02.146Z"}
{"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.1.0f2: end event for cluster' ]","timestamp":"2019-04-17T15:08:02.146Z"}
{"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.1.0f2: Finished' ]","timestamp":"2019-04-17T15:08:02.146Z"}
{"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 C:\\\\Users\\\\CQ\\\\AppData\\\\Local\\\\Temp\\\\unityhub-339bed70-6122-11e9-9329-bd31982086eb\\\\UnitySetup-Android-Support-for-Editor-2019.1.0f2.exe' ]","timestamp":"2019-04-17T15:08:02.149Z"}

 

This resolved the issue for me while installing 2019.1.0f2 on MacBook Pro.

 

Hey guys, getting a weird error attempting to download the latest version of Unity. Won't install 2019.1.3f1 all the way through 2019.3.0a2. I have previous versions installed so i can't comment on them. This has only occured since the Hub hit 2.0.0 for me, no trouble before that. I've tried uninstalling and reinstalling and checked admin permissions (am on Windows). Is there anything else I can do?

 

Hello,
I'm also having the same problem.

I tried many times but was unsuccessful.

In the log I have

{"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while downloading https://download.unity3d.com/downlo...64EditorInstaller/UnitySetup64-2019.1.4f1.exe Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n at ClientRequest.<anonymous> (C:\\\\Program Files\\\\Unity Hub\\\\resources\\\\app.asar\\\\node_modules\\\\request\\\\request.js:816:19)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at ClientRequest.emit (events.js:207:7)\\n at TLSSocket.emitTimeout (_http_client.js:722:34)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at TLSSocket.emit (events.js:207:7)\\n at TLSSocket.Socket._onTimeout (net.js:402:8)\\n at ontimeout (timers.js:469:11)\\n at tryOnTimeout (timers.js:304:5)\\n at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-05-25T02:40:19.334Z"}
{"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while checking progress of https://download.unity3d.com/downlo...64EditorInstaller/UnitySetup64-2019.1.4f1.exe Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n at ClientRequest.<anonymous> (C:\\\\Program Files\\\\Unity Hub\\\\resources\\\\app.asar\\\\node_modules\\\\request\\\\request.js:816:19)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at ClientRequest.emit (events.js:207:7)\\n at TLSSocket.emitTimeout (_http_client.js:722:34)\\n at Object.onceWrapper (events.js:314:30)\\n at emitNone (events.js:105:13)\\n at TLSSocket.emit (events.js:207:7)\\n at TLSSocket.Socket._onTimeout (net.js:402:8)\\n at ontimeout (timers.js:469:11)\\n at tryOnTimeout (timers.js:304:5)\\n at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-05-25T02:40:19.335Z"}

But then I was able to install the files located inside the temp folder (appdata) and made it recognized by the hub (Install using hub, cancel and then do a silent install in C:\Program Files\Unity\Hub\Editor\2019.1.4f1 and created a modules.json from the release.json in unity hub roaming). I thought it was fixed and tried to install a module but had another error.

{"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for windows-il2cpp' ]","timestamp":"2019-05-26T15:36:44.824Z"}
{"moduleName":"Download","level":"info","message":"[ 'Components download ended with error. Download id: 2019.2.0b3. All downloaded file(s) were incomplete or corrupted : windows-il2cpp' ]","timestamp":"2019-05-26T15:36:44.824Z"}

In the end I installed the downloaded file manually (wasn't able to make it recognized by the hub as already installed). Personally I can live with It. I will download the files inside the modules dir and do a manual install. I just wanted the installs to be recognized bu the hub.

 

I'm getting the same issue

 

I also have the same issue.

Well... close. In that, I have Unity 2019.1 on a different machine that runs fine. I tried downloading 2019.1.8f1 from the hub, starting a couple of days ago, and couldn't get it to download... it would look like it was done, and then just disappear from the interface. If I re-opened the hub, it showed a greyed out install that showed "installing" as a message, but then never changed status, and no files were on the machine locally.

Then, I just downloaded 2019.1.8f1 directly, and added it to the hub. But running that, trying to build even an empty project or a Unity tutorial or sample project gives me a Windows32 exception where it can't find/run a .bat file.

 

same here hope there is a real solution fast or i wont use unity anymore

 

Yes, I have tried many times and just keep failing. Maybe UE4 is the better choice for me.

 

I was having the same issue, in my case the problem seemed to be low hard drive space.

I freed up some space and it finally installed.

 

Right click on unity hub and run it as administrator and then install the unity, this worked for me.

 

I am trying to install 2019.2.1f1 and getting a download timeout error in the logs:

Code (CSharp):

1. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.2.1f1: starting' ]","timestamp":"2019-08-16T14:06:16.751Z"}
2. {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster total download size: 2.09GB' ]","timestamp":"2019-08-16T14:06:16.964Z"}
3. {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2019.2.1f1: downloads starting' ]","timestamp":"2019-08-16T14:06:16.965Z"}
4. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://beta.unity3d.com/download/ca4d5af0be6f/MacEditorTargetInstaller/UnitySetup-Android-Support-for-Editor-2019.2.1f1.pkg to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/UnitySetup-Android-Support-for-Editor-2019.2.1f1.pkg' ]","timestamp":"2019-08-16T14:06:16.965Z"}
5. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://dl.google.com/android/repository/sdk-tools-darwin-4333796.zip to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/sdk-tools-darwin-4333796.zip' ]","timestamp":"2019-08-16T14:06:16.966Z"}
6. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://dl.google.com/android/repository/platform-tools_r28.0.1-darwin.zip to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/platform-tools_r28.0.1-darwin.zip' ]","timestamp":"2019-08-16T14:06:16.966Z"}
7. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://dl.google.com/android/repository/build-tools_r28.0.3-macosx.zip to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/build-tools_r28.0.3-macosx.zip' ]","timestamp":"2019-08-16T14:06:16.967Z"}
8. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://dl.google.com/android/repository/platform-28_r06.zip to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/platform-28_r06.zip' ]","timestamp":"2019-08-16T14:06:16.967Z"}
9. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://dl.google.com/android/repository/android-ndk-r16b-darwin-x86_64.zip to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/android-ndk-r16b-darwin-x86_64.zip' ]","timestamp":"2019-08-16T14:06:16.967Z"}
10. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://go.microsoft.com/fwlink/?linkid=2087047 to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/monoframework-mdk-6.0.0.319.macos10.xamarin.universal.pkg' ]","timestamp":"2019-08-16T14:06:16.968Z"}
11. {"moduleName":"DownloadRequest","level":"info","message":"[ 'Starting the download of https://beta.unity3d.com/download/ca4d5af0be6f/MacEditorInstaller/Unity-2019.2.1f1.pkg to /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/Unity-2019.2.1f1.pkg' ]","timestamp":"2019-08-16T14:06:17.041Z"}
12. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.2.1f1: downloads starting, total size: 3.40GB)' ]","timestamp":"2019-08-16T14:06:17.042Z"}
13. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/platform-tools_r28.0.1-darwin.zip' ]","timestamp":"2019-08-16T14:06:35.381Z"}
14. {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while downloading https://beta.unity3d.com/download/ca4d5af0be6f/MacEditorTargetInstaller/UnitySetup-Android-Support-for-Editor-2019.2.1f1.pkg Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n    at ClientRequest.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:816:19)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at ClientRequest.emit (events.js:207:7)\\n    at TLSSocket.emitTimeout (_http_client.js:722:34)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at TLSSocket.emit (events.js:207:7)\\n    at TLSSocket.Socket._onTimeout (net.js:402:8)\\n    at ontimeout (timers.js:469:11)\\n    at tryOnTimeout (timers.js:304:5)\\n    at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-08-16T14:07:05.763Z"}
15. {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while checking progress of https://beta.unity3d.com/download/ca4d5af0be6f/MacEditorTargetInstaller/UnitySetup-Android-Support-for-Editor-2019.2.1f1.pkg Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n    at ClientRequest.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:816:19)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at ClientRequest.emit (events.js:207:7)\\n    at TLSSocket.emitTimeout (_http_client.js:722:34)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at TLSSocket.emit (events.js:207:7)\\n    at TLSSocket.Socket._onTimeout (net.js:402:8)\\n    at ontimeout (timers.js:469:11)\\n    at tryOnTimeout (timers.js:304:5)\\n    at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-08-16T14:07:05.763Z"}
16. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/UnitySetup-Android-Support-for-Editor-2019.2.1f1.pkg' ]","timestamp":"2019-08-16T14:07:05.763Z"}
17. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/build-tools_r28.0.3-macosx.zip' ]","timestamp":"2019-08-16T14:07:17.889Z"}
18. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/platform-28_r06.zip' ]","timestamp":"2019-08-16T14:07:26.247Z"}
19. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/sdk-tools-darwin-4333796.zip' ]","timestamp":"2019-08-16T14:07:50.680Z"}
20. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/monoframework-mdk-6.0.0.319.macos10.xamarin.universal.pkg' ]","timestamp":"2019-08-16T14:09:26.152Z"}
21. {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while downloading https://beta.unity3d.com/download/ca4d5af0be6f/MacEditorInstaller/Unity-2019.2.1f1.pkg Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n    at ClientRequest.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:816:19)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at ClientRequest.emit (events.js:207:7)\\n    at TLSSocket.emitTimeout (_http_client.js:722:34)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at TLSSocket.emit (events.js:207:7)\\n    at TLSSocket.Socket._onTimeout (net.js:402:8)\\n    at ontimeout (timers.js:469:11)\\n    at tryOnTimeout (timers.js:304:5)\\n    at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-08-16T14:10:09.130Z"}
22. {"moduleName":"DownloadRequest","level":"warn","message":"[ 'Something went wrong while checking progress of https://beta.unity3d.com/download/ca4d5af0be6f/MacEditorInstaller/Unity-2019.2.1f1.pkg Error: ESOCKETTIMEDOUT Error: ESOCKETTIMEDOUT\\n    at ClientRequest.<anonymous> (/Applications/Unity Hub.app/Contents/Resources/app.asar/node_modules/request/request.js:816:19)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at ClientRequest.emit (events.js:207:7)\\n    at TLSSocket.emitTimeout (_http_client.js:722:34)\\n    at Object.onceWrapper (events.js:314:30)\\n    at emitNone (events.js:105:13)\\n    at TLSSocket.emit (events.js:207:7)\\n    at TLSSocket.Socket._onTimeout (net.js:402:8)\\n    at ontimeout (timers.js:469:11)\\n    at tryOnTimeout (timers.js:304:5)\\n    at Timer.listOnTimeout (timers.js:264:5)' ]","timestamp":"2019-08-16T14:10:09.131Z"}
23. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.2.1f1: end event for editor' ]","timestamp":"2019-08-16T14:10:09.131Z"}
24. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/Unity-2019.2.1f1.pkg' ]","timestamp":"2019-08-16T14:10:09.131Z"}
25. {"moduleName":"DownloadsCluster","level":"info","message":"[ 'Cluster cluster-2019.2.1f1: Finished' ]","timestamp":"2019-08-16T14:10:20.307Z"}
26. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Downloader 2019.2.1f1: end event for cluster' ]","timestamp":"2019-08-16T14:10:20.308Z"}
27. {"moduleName":"EditorDownloader","level":"info","message":"[ 'Editor Download 2019.2.1f1: Finished' ]","timestamp":"2019-08-16T14:10:20.308Z"}
28. {"moduleName":"DownloadManager","level":"info","message":"[ 'download ended with status: 3 /var/folders/37/dnql2my16293zb6rbz5z_yz40000gn/T/unityhub-0351a8f1-c02f-11e9-99af-e14fbe92a6d0/android-ndk-r16b-darwin-x86_64.zip' ]","timestamp":"2019-08-16T14:10:20.308Z"}
29. {"moduleName":"Download","level":"warn","message":"[ 'The checksum does not match for android' ]","timestamp":"2019-08-16T14:10:20.410Z"}
30. {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: license.change' ]","timestamp":"2019-08-16T14:10:31.243Z"}
31. {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: project.opened' ]","timestamp":"2019-08-16T14:10:31.243Z"}
32. {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: project.create' ]","timestamp":"2019-08-16T14:10:31.244Z"}
33. {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: project.createTemp' ]","timestamp":"2019-08-16T14:10:31.244Z"}
34. {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: project.openedFromCloud' ]","timestamp":"2019-08-16T14:10:31.244Z"}
35. {"moduleName":"RestEventRouter","level":"info","message":"[ 'unsubscribing from: main-window.change' ]","timestamp":"2019-08-16T14:10:31.244Z"}
36. {"moduleName":"WebSocketService","level":"info","message":"[ 'stopping web socket server. closing connections' ]","timestamp":"2019-08-16T14:10:31.244Z"}
37. {"moduleName":"UnityIPCServer","level":"info","message":"[ 'emit stop child process of /tmp/Unity-hubIPCService.sock' ]","timestamp":"2019-08-16T14:10:31.245Z"}
38. {"moduleName":"UnityIPCServer","level":"info","message":"[ 'IPC server /tmp/Unity-hubIPCService.sock and client closed' ]","timestamp":"2019-08-16T14:10:31.245Z"}
39.  

 

So I had that problem too on my new iMac (didn't happen on my old one) and I tried to download several versions from the archive with the Unity Hub direct link. Tried as well with different Internet connections because I thought it was a problem of Internet velocity or what not. But it always would give me the incomplete and corrupted download error message like described here by anyone else.

The problem seems to be a permission issue like augustinus above said. I changed the owner for Unity Hub and voila. First try and it downloaded all well.

Steps to reproduce it on your own Mac if you have this problem:

1. Open Terminal (applications/utilities/terminal.app)
2. Write:

Code (CSharp):

1. sudo chown root

Make sure there is a space after 'root'
3. drag the Unity Hub.app into the terminal window. This will automatically write the correct path to your hub. Then hit enter.
4. You will get prompted for your Mac user password. When you write it you won't see anything appearing in the terminal window. That's normal (security feature). Just write your password and hit enter.
5. Now try again to install whatever Unity version. It should be working.

I guess for Windows users the solution would be something similar.
Hope that helps.

 

I have the same problem with Unity Hub while trying to install Unity 2019 "incomplete or corrupted download file". I used to use Unity without the Hub for this kind of reason, but it's kinda impossible to install Android SDK (without android studio) without the Hub on my configuration. It's very borring that there isn't a package available somewhere on the Unity website to download the SDK for android build support.
I have only 30GB of internet connection this month, more than a half has already been lost by trying to download Unity without success .... Please fix it, or at least give us an easy way to download required SDK for android build support.
Thank you in advance, i know that you are working hard on Unity, but i personnaly think that before trying to add many feature, it would be useful to solve known problems.

 

I have the same thing even the program is hard but no they still got this problem like I'm working hard to try to learn about this program but no I keep getting this problem and I can't download anything now..... Just fix this

 

I am having the same issue . quite irritating.i request unity to change their download pattern at least now..like the download can be resumed , download size showed etcc..like a regular download rather than making it super complex.or provide a link for downloading the zip..help