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Does collab often think it is up to date when it is not, forcing a restart?

Discussion in 'Unity Collaborate' started by GameDevCouple_I, Dec 13, 2018.

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Does collab often think it is up to date when it is not, forcing a restart?

  1. Yes, very often

    25 vote(s)
    86.2%
  2. Yes but not very often

    2 vote(s)
    6.9%
  3. Only once or twice

    2 vote(s)
    6.9%
  4. No never

    0 vote(s)
    0.0%
  1. GameDevCouple_I

    GameDevCouple_I

    Joined:
    Oct 5, 2013
    Posts:
    2,121
    upload_2018-12-13_9-37-13.png

    Every single team member gets this multiple times a day. The only way to solve it is to restart unity, which then triggers a "checking for changes" etc etc.

    Its getting very irritating, and I always assumed it was known, but after it happening for so long, I have to ask,

    Is unity aware of this?

    Clearly collab knows there is a push/pull to make, but the actual push/pull window is constantly buggy and reports as up to date despite the icon that is literally just above it.


    Simple fix: add a push option to the collab history panel. We have found if this happens but with a pull, we can get collab to realise the pull is there by going into the history panel and then pressing update (Despite the main collab drop down saying up to date constantly). So if there was also the same ability for pushing, even when this drop down bugs out we wouldnt have to restart.

    Please fix this!

    EDIT: we are using paid for teams with pro licenses, if this helps
     
    Last edited: Dec 13, 2018
  2. T5Shared

    T5Shared

    Joined:
    Oct 19, 2018
    Posts:
    113
    That's quite annoying indeed. However, in our team, I do not think we ever have had this problem.
     
  3. Marc-Saubion

    Marc-Saubion

    Joined:
    Jul 6, 2011
    Posts:
    282
    Yes they are.

    I actually submitted more than one bug report about this and they just tell me they can't reproduce the specific example despite my report mentioning the UI is broken.

    They clearly don't care about it.
     
  4. hippocoder

    hippocoder

    Digital Ape Moderator

    Joined:
    Apr 11, 2010
    Posts:
    25,806
    Of course they care about it. But probably have to just do their best with the staff that team has, finger speed is finite.
     
    GameDevCouple_I likes this.
  5. GameDevCouple_I

    GameDevCouple_I

    Joined:
    Oct 5, 2013
    Posts:
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    I agree, I am sure they care given how long they have spent building up collab into what it is, and the plans they have for it.

    You can get around this by doing push and pull from history window for now

    Was just interested in the prevalence of this issue as I thought it was everywhere but now I see not the case
     
  6. Marc-Saubion

    Marc-Saubion

    Joined:
    Jul 6, 2011
    Posts:
    282
    Well here are the bugs I've got today.

    Can't use collaborate because the activation button disappears. Who designed this? o_O

    Once I finally made it works (don't ask me how, I have no idea) I was still stuck sending the end of a failed commit.

    I still can't do it because the collaborate windows is stuck on "finalizing upload" and there is no way to send data outside of this window. If it's stuck, which happens all the time, the only way is to restart collaborate and go through an other check for changes. Of course, if the activate button is missing, you can't do that and have to restart unity entirely.

    Because of this I can't send anything from an other computer because as long as the commit isn't finalized you can't receive the data and send your own. As a result, collaborate was down all week because a coworker unknowingly sent a failed commit before going on vacations. And now I'm trying to make it work again instead of doing my job.

    None of this is new or unexpected, it has been common and know by unity for more than a year. The UI is a mess and combined with other bugs and issues make that service a piece of ****. So yeah, i can say they don't care because the fact is, they don't do anything about it.

    And being understaffed as you seem to suggest is no excuse. Collaborate isn't a free service, users are paying for support and Unity isn't delivering it.
     
    hippocoder likes this.
  7. Marc-Saubion

    Marc-Saubion

    Joined:
    Jul 6, 2011
    Posts:
    282


    This could be funny. Too bad this is how I make a living. :rolleyes:
     
    hippocoder likes this.
  8. T5Shared

    T5Shared

    Joined:
    Oct 19, 2018
    Posts:
    113
    Hah, I got that 'up to date' while I do have changes yesterday for the first time (as far I can remember). Only once so far.
     
  9. AcidArrow

    AcidArrow

    Joined:
    May 20, 2010
    Posts:
    5,961
    Screen Shot 2019-01-08 at 01.15.10.png

    Yeaaah...

    This would've been funny if it wasn't happening since the service was in beta. Finger speed is finite and I'm sure they are working on things, but as an end user I have hardly seen any improvements happen to this service.

    It's still messy, it still has workflows that are horrible (here's a mind-teaser: how do you rollback to a version of your project that was in a previous Unity version?) and the UI is still horrible to use.
     
  10. T5Shared

    T5Shared

    Joined:
    Oct 19, 2018
    Posts:
    113
    Nothing there I disagree with, Nick, hopefully we will start seeing some improvements soon.
     
  11. Modimage

    Modimage

    Joined:
    May 18, 2017
    Posts:
    4
    Improving on something that bad isn't hard but if they intended to, that would have been done a long time ago.

    Here is what I have to deal with. Absolutely everything is broken on this UI.

     
  12. Finntroll1

    Finntroll1

    Joined:
    Oct 11, 2018
    Posts:
    2
    Happens all the time and has since i started using Unity 1 year ago..
     
  13. iterbit

    iterbit

    Joined:
    Apr 25, 2016
    Posts:
    12
    Same problem here. It's so annoying and still hasn't been fixed.