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Do I need to renew my license every week?

Discussion in 'Unity Hub' started by hkdtmer, Sep 19, 2019.

  1. hkdtmer

    hkdtmer

    Joined:
    Apr 2, 2014
    Posts:
    35
    No matter what I do in Unity Hub (activate new license, manual activation, return license, check for updates) the license only extends for one week, is it normal? Thanks!
     
  2. unity_shelley_sh

    unity_shelley_sh

    Unity Technologies

    Joined:
    Aug 6, 2019
    Posts:
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    Hi @hkdtmer, thank you for your question. The Unity Personal license is renewed weekly.
     
  3. Solidcomer

    Solidcomer

    Joined:
    Sep 12, 2017
    Posts:
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    Why my personal license extents for only one day each time I renew it? I checked "I don’t use Unity in a professional capacity." since I'm still a learner.
     
    BiZaRrE96 likes this.
  4. eelstork

    eelstork

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    Jun 15, 2014
    Posts:
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    @Solidcomer did you ever find what did this. Observing the same right now.

    I wonder what the rationale behind a weekly renewable license might be. Sure is a nag from my perspective. Now, when it turns to a daily license... ugh.
     
    Mini-Dev, RageBill and chenchar like this.
  5. TestOneDev

    TestOneDev

    Joined:
    Feb 21, 2018
    Posts:
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    maybe the idea is to annoy the personal license users every day, so some will give up and simply buy the license ;)
     
  6. SolarianZ

    SolarianZ

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    Jun 13, 2017
    Posts:
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    But why I need to renew my personal license EVERYDAY?!!
    upload_2020-4-25_20-43-2.png
     
  7. Light-Star

    Light-Star

    Joined:
    Apr 26, 2020
    Posts:
    1
    I need to renew my personal license everyday too!!!
     
    bilibala and RageBill like this.
  8. RageBill

    RageBill

    Joined:
    Oct 5, 2016
    Posts:
    1
    To be honest, this is rather infuriating.

    Weekly renewal is already quite annoying.

    Seriously, everyday?

    I would hope to have the renewal to be at least monthly.
     
    Jennifer666 and bilibala like this.
  9. Amir_AZNK

    Amir_AZNK

    Unity Technologies

    Joined:
    Jul 9, 2019
    Posts:
    15
    Hi every one,

    What are the StartDate, UpdateDate and InitialActivationDate in your latest license file?

    Please the path of your license file in this link:
    https://docs.unity3d.com/Manual/ActivationFAQ.html
     
  10. RexRyan

    RexRyan

    Joined:
    Apr 23, 2020
    Posts:
    1
    So do I, renew the license everyday:rolleyes:
     

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  11. SolarianZ

    SolarianZ

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    <StopDate Value="2020-04-30T15:25:38"/>
    <UpdateDate Value="2020-04-30T15:25:37"/>
    <InitialActivationDate Value="2017-12-15T01:40:51"/>
    <LicenseVersion Value="6.x"/>
     
  12. Kennir

    Kennir

    Joined:
    Oct 14, 2016
    Posts:
    6
    same here

    upload_2020-5-12_12-40-45.png
    I need renew license every day = =#
     
  13. dzft3w

    dzft3w

    Joined:
    Apr 4, 2020
    Posts:
    13
    Same here!
     
  14. Sam-V

    Sam-V

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    Jan 26, 2014
    Posts:
    5
    Same here
     
  15. BasilUnity

    BasilUnity

    Unity Technologies

    Joined:
    Mar 28, 2018
    Posts:
    93
    Hi all! We'll look into it. In the mean time, is anyone here using the Chinese Unity Hub?
     
  16. SolarianZ

    SolarianZ

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    Jun 13, 2017
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    I've used Chinese Unity Hub before, but now I switch to Global Unity Hub.

    There are the reasons I stop using Chinese Unity Hub:
    1. Can not install global Unity Editor(Can only install Chinese Unity Editor).
    2. Unreasonable UI layout("Community" on the top rather than "Project", but I never use "Community").
    3. Large-area advertising.
    4. Boring license activating strategy.
     
  17. BasilUnity

    BasilUnity

    Unity Technologies

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    Mar 28, 2018
    Posts:
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    @SevenChars did switching to global Hub solve your license renewal issue?
     
  18. SolarianZ

    SolarianZ

    Joined:
    Jun 13, 2017
    Posts:
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    No. I think it is not a bug, but a strategy!
    When I am using professional license, Unity Hub never bother me, and when I am using personal license, Unity Hub always tell me to renew my license.
     
  19. BasilUnity

    BasilUnity

    Unity Technologies

    Joined:
    Mar 28, 2018
    Posts:
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    You're right. The Chinese version of Unity Hub is developed by a different team from the ROW product and has different terms of use. This said, I'm surprised to hear that even after switching to the ROW Hub, you're still expected to constantly renew your license.
     
  20. GilbertLau

    GilbertLau

    Joined:
    Dec 3, 2017
    Posts:
    26
    I also have my personal license expires every two days. Is that normal?
    upload_2020-8-3_12-11-54.png
     
  21. BasilUnity

    BasilUnity

    Unity Technologies

    Joined:
    Mar 28, 2018
    Posts:
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    It is the expected behaviour if you are in China and/or using the Chinese version of Unity Hub.
     
  22. GilbertLau

    GilbertLau

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    Dec 3, 2017
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    But I am in Hong Kong and using an English version of Unity Hub.
     
  23. GilbertLau

    GilbertLau

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    Dec 3, 2017
    Posts:
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    Btw, how I can check if I am using the normal Global Unity Hub?
     
  24. lorentzyip

    lorentzyip

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    Jan 15, 2018
    Posts:
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    I think it's time to learn Godot.
     
    ngn999, eterlan, seahorsevn and 5 others like this.
  25. JB_Ecory

    JB_Ecory

    Joined:
    Oct 16, 2020
    Posts:
    1
    I'm currently having the same problem. Why is this the case?

    The only time this doesn't happen is if I don't exit Unity Editor, meaning leaving my laptop on sleep instead of shutting down :|
     
  26. daarkdesx527

    daarkdesx527

    Joined:
    Nov 19, 2020
    Posts:
    2
    Mine is forced to reactivate every 4 days. So specifically, why they choose this duration?
    upload_2020-11-27_15-50-9.png
     
  27. lunaeight08

    lunaeight08

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    Oct 29, 2020
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    LOL
     
  28. eelstork

    eelstork

    Joined:
    Jun 15, 2014
    Posts:
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    Works for me now. Just a question popped in my mind is perhaps this happens when switching frequently between two computers?
    Was doing that before, but not now. And I'm "only" getting the weekly reactivation nag. Thinking "nagware" when I think Unity is way too sad though, I'm just going to pretend it's not happening.
     
  29. gdshu1337

    gdshu1337

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    Dec 26, 2020
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    Same as me, which is pure infuriating
     
  30. seahorsevn

    seahorsevn

    Joined:
    Dec 18, 2012
    Posts:
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    It's so annoying. Many small indie devs don't purchase the professional license but they still purchase the assets on the asset store. This is not a smart monetization strategy, people will leave Unity for other engines like Godot soon.
     
  31. georson_01

    georson_01

    Joined:
    Jan 16, 2020
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    Returning the license and getting a new license just adds a week or a day. Is there already a solution to this yet?
     
  32. better_walk_away

    better_walk_away

    Joined:
    Jul 12, 2016
    Posts:
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    One thing that is quite annoying is that when the Personal license expires, some of the functionalities in the Editor get disabled without specifying a reason. So when Editor is malfunctioning, we sometimes would waste 10 minutes or so to investigate the issues, then only to find that by renewing the expired Personal license fixes it.
     
    Marrlie likes this.
  33. NightMarePLA

    NightMarePLA

    Joined:
    Feb 17, 2019
    Posts:
    1
    Does anyone found a solution to this? My license renewal usually only extends an extra 1-2 weeks which is annoying.
     
  34. jasons-novaleaf

    jasons-novaleaf

    Joined:
    Sep 13, 2012
    Posts:
    181
    My license seems to expire every day. I notice that Unity Hub no longer shows the activation period/expire date.... cynical me thinks to reduce complaints?

    upload_2021-2-25_16-53-5.png

    Also, though I keep having to choose "activate new license" daily, it still shows my activation date from the 14th (11 days ago)
     
  35. mischa2k

    mischa2k

    Joined:
    Sep 4, 2015
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    Same here. Started a week ago, now expires all the time and sometimes I can't even start Unity.
    Trying to get work done with your Engine guys. come on :)

    2021-03-29_21-48-37@2x.png
     
  36. mischa2k

    mischa2k

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    This is getting really annoying.
    Anyone knows a workaround?
    This thread is over a year old. Clearly Unity isn't going to fix it.
     
  37. BenjiM_Unity

    BenjiM_Unity

    Administrator

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    Aug 8, 2017
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  38. mischa2k

    mischa2k

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    I switched to the chinese Unity hub, which seems to be several versions ahead.
    The issue was gone for a few weeks.
    It's back now though :)
     
  39. mischa2k

    mischa2k

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    Bump: this still happens, the error reappeared on the chinese Unity Hub as well.
    Is there any way to fix this?
    Right now, opening the Unity hub always nags about the license expiring soon.
    And every couple of days we have to manually reactivate it.
     
  40. AtomicLugia

    AtomicLugia

    Joined:
    Aug 15, 2020
    Posts:
    54
    Is this the reason why I have to constantly login after a time? Also, why is there a dumb cookie banner on the login window? It should not belong in a small window, to be honest.
     
  41. mischa2k

    mischa2k

    Joined:
    Sep 4, 2015
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    License expired again:
    2021-06-29_14-44-16@2x.png
    After renewing:
    2021-06-29_14-45-23@2x.png

    I guess I'll post again in three days :)
     
    Last edited: Jun 29, 2021
    april_4_short likes this.
  42. mischa2k

    mischa2k

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    Sep 4, 2015
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    Got some feedback from QA.
    Personal licenses expire every few days in 'restricted regions'.

    I am in Taiwan.

    Is there anyone at Unity reading this who could give me a proper license?
    Trying to get work done, with your Engine, for your community.
     
    Last edited: Jul 5, 2021
    april_4_short likes this.
  43. mischa2k

    mischa2k

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    Sep 4, 2015
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    Bump.
    License worked perfectly fine for the first 4 years in Germany.
    License expires every 3 days since being in Taiwan.
    2021-07-07_13-49-39@2x.png

    This must be just a poor coincidence, right?
     
  44. DeChickenKing

    DeChickenKing

    Joined:
    Jul 19, 2021
    Posts:
    1
    upload_2021-7-19_15-43-8.png
    is this ever going to be fixed? I've searched everywhere and still cant find a solution to this... didn't unity say they would fix this>?
     
  45. mischa2k

    mischa2k

    Joined:
    Sep 4, 2015
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    Unity confirmed it to be intentional for certain regions.
    Where are you at?
    For me it started in Taiwan.
     
  46. raw-games

    raw-games

    Joined:
    Oct 10, 2018
    Posts:
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    i also remember being able to do UNITY offline as well, i think they did this so you cannot do your games offline any longer, smh
     
  47. mischa2k

    mischa2k

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    Sep 4, 2015
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    "Democratizing Game Development"

    * as long as you are online and not in Taiwan or other restricted regions
     
    ArtShapedBox likes this.
  48. mischa2k

    mischa2k

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    Sep 4, 2015
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    Is there anyone at Unity who could step in here?
    Trying to get work done with your product.
    Having to reactivate every couple of days makes it very difficult to still appreciate Unity.
     
    Last edited: Aug 21, 2021
  49. mischa2k

    mischa2k

    Joined:
    Sep 4, 2015
    Posts:
    4,339
    Bump.
    Not only does the license expire every three days.
    With latest hub, reactivating it doesn't work half the time.
    2021-09-02_13-42-30@2x.png
     
  50. UnityJuju

    UnityJuju

    Unity Technologies

    Joined:
    Jun 15, 2021
    Posts:
    212
    Hi there!
    Sorry you're still having trouble with this.

    Could you please log it as a bug through Bug Reporter within the Hub?

    To do it, click on your account settings, go to Troubleshooting and Report a bug.

    hubbugreportv3.PNG

    Thank you!
     

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