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Discrepancy between data from Unity and Google

Discussion in 'Unity Analytics' started by vvlad_st, Jun 19, 2019.

  1. vvlad_st

    vvlad_st

    Joined:
    Mar 1, 2019
    Posts:
    1
    Hello there, I tried to compare data from Google developers console and Unity and found out that it didn't really match.

    Here, for example, I tried to compare installs by user from Google and new users from Unity for the same period. I know that Unity may take to account users not only from Google Play, so for Unity I also created a segment with users from Google Play store only. But still, as you can see on the screenshots below, there is quite a difference in numbers between these two platforms.

    1.png 2.png

    Am I missing something here? Could you please explain to me this discrepancy and if it is even correct to compare these two parameters?
     
  2. JeffDUnity3D

    JeffDUnity3D

    Unity Technologies

    Joined:
    May 2, 2017
    Posts:
    4,944
    We calculate new users differently, the numbers will never match. We only count those users who actually launch the game, and not game downloads. Also, if a user re-installs the app on the same device, we count as a new user also. You would be advised to stick to one data source, and not try to reconcile between the two.