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Question Difference between tapped on Buy & purchasing error should be successful payments, right?

Discussion in 'Unity Analytics' started by GeorgeMincila, Dec 19, 2022.

  1. GeorgeMincila

    GeorgeMincila

    Joined:
    Feb 28, 2016
    Posts:
    36
    I have a custom event "tappedBuy". Many users tap on Buy, but also many end up with Unity.purchaseFailed.
    Should the difference be successful buys? The difference on the chart is 20 - 30 and even 50 users per day, but in the Google Play Console I only have a handful of orders per day, at best.

    I do not understand why. Any ideas?
     

    Attached Files:

    GeorgeMincila, Dec 19, 2022
    #1

  2. RandolfKlemola

    RandolfKlemola

    Unity Technologies

    Joined:
    May 1, 2020
    Posts:
    130
    Hi GeorgeMincila,

    Thanks for reaching out! Sorry for the delay. Is tappedBuy being recorded at the same moment that a purchase is being made? If there are any other clicks after the user taps Buy, it could be the user can record the tappedBuy event without attempting any purchase.

    Can you PM me your Organization ID & Project ID? I can take a look at your data myself and see if I can deduce the problem.

    Best,
    Randy
     
    RandolfKlemola, Mar 9, 2023
    #2