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Bug Depth Map Issue on iPhone 14 Pro Max

Discussion in 'AR' started by xzodia, Nov 9, 2022.

  1. xzodia

    xzodia

    Joined:
    Jan 24, 2013
    Posts:
    50
    Hi there, I have an issue which appears to be specific to iPhone 14 Pro Max, (has been tested on a iPhone 14 and iPhone XS, and the problem does not occur)

    Using the front facing camera with face tracking enabled, we access the depth map.

    However, on the iPhone 14 Pro Max after a few seconds, the depth map stops being available, (ARFrame.capturedDepthData == NULL)

    This issue appears to occur after the camera performs an autofocus (despite fixed focus being requested)

    Any help is much appreciated, thank you.
     
    xzodia, Nov 9, 2022
    #1

  2. andyb-unity

    andyb-unity

    Unity Technologies

    Joined:
    Feb 10, 2022
    Posts:
    791
    Hi @xzodia, if you could please file a bug and post your ticket number here so our QA team can take a look at your repro project, that would be a huge help thanks.
     
    andyb-unity, Nov 14, 2022
    #2

  3. xzodia

    xzodia

    Joined:
    Jan 24, 2013
    Posts:
    50
    xzodia, Nov 22, 2022
    #3

  4. andyb-unity

    andyb-unity

    Unity Technologies

    Joined:
    Feb 10, 2022
    Posts:
    791
    Unfortunately we are unable to expedite at this time due to holidays in the US and limited resources, but we are following this case.
     
    andyb-unity, Nov 22, 2022
    #4